Lounge

Anmeldelser af YHA Whitby - Hostel

4 out of 5
YHA Whitby - Hostel
Abbey House, East Cliff, Whitby, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 77 af i alt 118 anmeldelser" "
Bedømmelse på 8 − Udmærket. 28 af i alt 118 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 118 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 118 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 118 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ana

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place, I will be going back.
Overnattede 2 nætter i maj 2024
Svar fra Manager den 27. maj 2024
We look forward to welcoming you!

10/10 Fremragende

Iris

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A fabulous place to stay to explore Whitby, explore the area and coastal walks. Facilities clean and tidy, great on-site cafe and the local town is walkable, albeit uphill on the return. And superb views of Whitby Abbey on the YHA doorstep.
Overnattede 1 nat i maj 2024
Svar fra Manager den 9. maj 2024
Thanks for leaving this review Iris and so happy you enjoyed your stay with us.

10/10 Fremragende

EMMA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great value for money stay. My private ensuite room basic but functional as simply needing somewhere to sleep. Hand soap provided in room but no towels. The property does have self catering kitchens, a tv room, lounge (with board games) and conservatory. The adjoining cafe (which is open to the public) serves full breakfasts from 7.30am and closes as 8.30pm. Despite signage requesting quiet between 11pm and 7am, I was subjected to raised voices from a nearby room well beyond 2am. Nobody present at checkout so a simple key drop box was provided.
Overnattede 1 nat i april 2024
Svar fra Manager den 6. maj 2024
Thanks for the 5/5 review. Sorry you were disturbed by other anti-social guests. We do have a Team Member on duty overnight so guests can always come to them for help in situations like this.

6/10 Okay

paul

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff were good. Place is in need of refresh. Smell from shower drains
Overnattede 1 nat i april 2024
Svar fra Manager den 6. maj 2024
Hi Paul, thanks for the review. The building has an ancient plumbing system and whilst we do our very best, occasionally an odd smell appears. We do advise running the shower if this happens to fill the drain trap and eliminate the smell. Sorry you had it on your visit. Staff can always help further if notified during a stay.

10/10 Fremragende

Greg

Overnattede 1 nat i februar 2024

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very friendly
Overnattede 1 nat i november 2023
Svar fra Penny den 7. dec. 2023
Thanks for the top rated review Andrew. We hope to see you again soon

10/10 Fremragende

Joanne Alice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Transgender day of remembrance trip
As a non binary person and woman I was treated with dignity and respect by the staff of the YHA and allowed to wait in tge television lounge Only negative was a lot of old people in the hostel as guests with their outdated attitudes towards LGBTQI+ people
Front of YHA Whitby
Room 2 YHA Whitby
Toilet room 2
Shower room 2
Overnattede 1 nat i november 2023
Svar fra Penny den 22. nov. 2023
Thank you for your comments and the photos. We look forward to welcoming you again in the future

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I will use again with no second thoughts
I did arrive in the dark and sat nav took me to the entrance but, small signage I missed so walked short distance to hostel to find you can drive through archway to car park and entrance. but I will know next time, I also booked breakfast (at a fair price) which I did enjoy, all staff I found was pleasant and helpful, so thank,s everyone how made my stay stress free,
Overnattede 1 nat i november 2023
Svar fra Penny den 20. nov. 2023
Thank you so much for the great write up. Come and see us again soon.

8/10 Udmærket

Jenifer

Rejste i en gruppe
Synes godt om: Faciliteter
Great location - the property is a little tired but ver good overall
Overnattede 2 nætter i oktober 2023
Svar fra Manager den 2. nov. 2023
Hi there and thanks for the review. We have made quite a lot of improvements over the past couple of years and continue to improve the facilities as and when we can. Glad to hear you enjoyed your stay though

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Manager den 2. nov. 2023
Thank you for the 10/10 review! Come and see us again soon

10/10 Fremragende

Hoi Lam

Overnattede 1 nat i august 2023

10/10 Fremragende

Gaynor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place to rest, unwind, enjoy and just take in this stunnig part of the country and its friendly people.
Overnattede 1 nat i august 2023
Svar fra Manager den 18. aug. 2023
Thank you so much for the review.

10/10 Fremragende

Nickola

Overnattede 1 nat i juli 2023
Svar fra Manager den 18. aug. 2023
Thank you

10/10 Fremragende

Monika

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location , cosy rooms Fab hostel
Overnattede 1 nat i maj 2023
Svar fra Penny den 22. maj 2023
Thank you for the review and we look forward to welcoming you again

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top location for staying in Whitby
There is no doubt that this is the best place to stay in Whitby, simply for its location. In addition to that it is a very well-run youth hostel. My only criticism is that there was sometimes no one in reception, which made it difficult to get information, until you became one of the people in the know, to know that you should go to the tea-room (also called the cafe) where you will find someone to help.
Overnattede 2 nætter i april 2023
Svar fra Penny den 25. apr. 2023
Hi MargaretSometimes we do get pulled away from the Reception Desk to help out in other parts of the business but as you say staff are always available in the cafe. We leave a sign on the reception desk to that effect normally.We look forward to seeing you again soon

8/10 Udmærket

Paul

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Top location great value for money. 5pm check-in
Excellent value for money… Beds had sank a little but clean and great location. Earlier check in would of been nice
Overnattede 1 nat i april 2023
Svar fra Penny den 25. apr. 2023
Hi PaulCheck in is 3pm as advertised but where we can if the housekeeping is finished we do check guests in early. Sorry it wasn't possible on your stay with us this time. Look forward to seeing you again in the future

10/10 Fremragende

Emma

Overnattede 1 nat i marts 2023
Svar fra Penny den 25. apr. 2023
Thanks for the ten star rating Emma! We look forward to welcoming you again soon

10/10 Fremragende

julie

Overnattede 1 nat i november 2022

10/10 Fremragende

Jenny

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location and set in beautiful grounds from which there are amazing views overlooking Whitby one side and views of the Abbey on the other side. Lovely lounge and conservatory too.
Overnattede 1 nat i oktober 2022
Svar fra Manager den 24. okt. 2022
Thanks Jenny, we certainly do have a fantastic building in a stunning location. Hope to see you again soon

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay
Great location. Nice, clean and well maintained. Free parking and voucher to the musuem. Extensive kitchen facilities. Highly recommended.
Overnattede 1 nat i september 2022
Svar fra Manager den 24. okt. 2022
Thank you very much for the review, we hope to see you again

10/10 Fremragende

Alysoun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2022
Svar fra Manager den 23. sep. 2022
Thank you for the ten out of ten rating!

10/10 Fremragende

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is so beautiful and unique. The views are stunning and the shared areas are wellkept and attractive. It is my favourite place to stay in Whitby and I look forward to returning soon.
Overnattede 2 nætter i september 2022
Svar fra Penny den 23. sep. 2022
We look forward to welcoming you again Rebecca

10/10 Fremragende

Joanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
100%satisfactory
Staff were friendly, went on a lads night out for 50th birthday, basic but clean, room was huge, definitely stay again
Overnattede 1 nat i august 2022
Svar fra Manager den 23. sep. 2022
Happy to provide 100% satisfaction! Please recommend us to your friends.

8/10 Udmærket

Joanne Alice

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wish they would get rid of the seagulls
I’ve stayed at Whitby Youth hostel 4 times before and my only criticism is the 199 steps to climb from the old town. Most seagulls are dangerous vermin and I was in room M8 which had an active seagull nest outside which it being nesting season was active with noise the 48 hours I was there. The hostel gave me a bunk which was a lower one on the third floor which was a struggle as I’m arthritic . The property is a 17 th century former Manor House that has a tv lounge, self catering kitchen and lovely cafe .
Room
m8
Room m8
View from Room m8
View from room m8
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Pamela

Overnattede 1 nat i juli 2022

10/10 Fremragende

Grazyna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022

10/10 Fremragende

Alfreluz

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enchanting location
Amazing stay with friends in a fabulous hostel location. Couldnt ask for anything better.
Overnattede 1 nat i juli 2022

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2022

8/10 Udmærket

Mollie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Grand building, enjoyable stay.
It's a very good Youth Hostel in a lovely situation. I was upgraded and had the choice of 6 double bunks! The bunks were comfortable, bedding clean etc. Breakfast was in the cafe attached to the site and was really great. Cafe also had lovely views across the town. I have stayed in Whitby before and at least one of the places was not at all satisfactory. I will be going back to Whitby to visit friends and I will rebook at the YHA. found it good value for money and the free pass to go onto the English Heritage site was an added bonus.
Overnattede 2 nætter i januar 2022

10/10 Fremragende

Linda

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

10/10 Fremragende

Tracey

Overnattede 1 nat i maj 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

10/10 Fremragende

Rachel

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Being right on the Abby was amazing! Having a full kitchen to prepare meals was very handy. Staff was so friendly and helpful. Great time in Whitby! I’m
Overnattede 1 nat i maj 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

10/10 Fremragende

Kelly

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything you need at a great price
I would definitely recommend this place it has everything you need clean and comfortable with free parking and a great price with great views
Overnattede 1 nat i maj 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A short stay on the Cleveland way
Ideally situated for my stay ,while hiking the Cleveland Way, right on the doorstep, The room way clean & spacious with a comfortable bed & excellent shower facilities, couldn't have asked for more, thank you 10 out of 10, will use again if in the area again ,highly recommended
Overnattede 1 nat i maj 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

8/10 Udmærket

Joanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

10/10 Fremragende

gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Fabulous stay
Overnattede 1 nat i maj 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

8/10 Udmærket

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Basic but good
Not sure what to expect after a 30 year break from youth hosteling. Happy to discover the same no frills, clean, friendly, accommodation I remembered.
Overnattede 1 nat i april 2022
Svar fra Tom den 17. jun. 2022
Thank you for the review. We hope you stay again with us.

10/10 Fremragende

Precious

Overnattede 1 nat i marts 2022

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Drain smell problem
Customer service excellent at reception and kitchen. Our big problem was the horrible smells coming from the sink drain, in our room, room 9. We tried to cover the sink and drain holes, but the smell was just horrible.
Overnattede 1 nat i februar 2022
Svar fra Manager den 9. mar. 2022
Thank you for letting us know and we are so sorry this was an issue for you. We are currently working on it with our buildings manager but do advise guests to come to reception during their stay with any problems as we may be able to help.

10/10 Fremragende

Tony

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holiday on a budget
Great value for money
Overnattede 1 nat i februar 2022
Svar fra YHA Whitby den 8. feb. 2022
Thank you.

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
whitby stay
we had a fantastic time , the pass in to the abbey was a highlight and the accommodation made the trip for us
Overnattede 1 nat i december 2021
Svar fra Manager den 15. dec. 2021
So glad you were able to enjoy the free pass to the Abbey available to our guests. Hope to see you again soon

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2021
Svar fra Manager den 15. dec. 2021
Thank you so much for the 10/10 rating! See you againi soon

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great building in a great location
Great building in a great location
Overnattede 1 nat i december 2021
Svar fra Tom den 8. dec. 2021
Thanks for the great review. we hope you stay again.

10/10 Fremragende

CHIA-JUNG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2021
Svar fra Tom den 8. dec. 2021
Thanks for the great review. we hope you stay again.

10/10 Fremragende

Nathalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2021
Svar fra Penny, Manager den 29. nov. 2021
Thanks for the 10/10 rating

8/10 Udmærket

christine

Rejste med partner
Synes godt om: Rengøring, service og personale
Second time here , nice and clean great location, only problem was wind was whistling through the windows,
Overnattede 1 nat i november 2021
Svar fra Penny, Manager den 29. nov. 2021
Hello, great that you enjoyed your stay and storm Arwen was certainly making its presence felt during your stay with us.

8/10 Udmærket

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasantly surprised
First time in YHA & pleasantly surprised! For the money, it was good value. Spacious room with private toilet & shower (separate). Obviously quite basic but clean & comfortable which is the main thing to get right. Great setting in an historic building right next to the Abbey (for which free entry ticket also supplied) - and the nearby Whitby Brewery tsp room also worth a visit. Free car parking right outside & friendly, helpful staff. It’s ideal for a short break
Overnattede 1 nat i november 2021
Svar fra Manager den 9. nov. 2021
Thank you for leaving this great review. Hope to see you again soon!

10/10 Fremragende

tracy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
lovely
lovely stay. clean comfortable quiet and just 5 mins walk out of whitby. free parking and even free tickets to get into whitby abbey. i couldnt fault our stay
Overnattede 1 nat i oktober 2021
Svar fra Tom den 26. okt. 2021
Thanks for the great review. We hope you stay again with us in the future.

2/10 Forfærdeligt

bethany

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
With it being a hostel we weren’t expecting 5 * service but we definitely didn’t expect having blood splashed all over the windows, carpet and bed frames. The receptionist had told us someone a week before had smashed the window in and was taped up so he did give us some money off for that but he didn’t include the room would be covered in someone’s else blood. Very disappointing and wanted to complain but there wasn’t anyone at the reception when we were checking out.
Overnattede 1 nat i oktober 2021
Svar fra Tom den 11. okt. 2021
Thank you for leaving us a review. We completely understand that your stay with us was not as we would expect to provide and we are happy to issue a full refund for your stay. I am very sorry that this happened and I will be talking to all my team to ensure this does not happen again.

10/10 Fremragende

Stuart

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021
Svar fra Manager den 13. okt. 2021
Thank you for the feedback. Hope to see you again soon