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Anmeldelser af Whistler Village Inn And Suites

3 out of 5
Whistler Village Inn And Suites
4429 Sundial Pl, Whistler, BC

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 445 af i alt 1009 anmeldelser" "
Bedømmelse på 8 − Udmærket. 352 af i alt 1009 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 1009 anmeldelser" "
Bedømmelse på 4 − Dårligt. 55 af i alt 1009 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 1009 anmeldelser" "

8,4/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Geoffrey

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place. Has everything you need and in a great location.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jaren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and a great room. Nothing to complain about. Will definitely stay here again!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Victoria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location in the village. Clean. Staff were friendly and accommodating. Parking was almost $35 a night for one car. I would definitely stay again.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kimberly

Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We appreciated the upgrade and loved our stay :)
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I thought staff were extremely friendly, it was clean. House keeping asked daily if we needed anything. Location was excellent.
Overnattede 2 nætter i maj 2024
Svar fra Karen Denton AGM den 26. maj 2024
Thank you, Lisa for the great review.

10/10 Fremragende

Koichi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk clerk was very accommodating.
Overnattede 1 nat i maj 2024
Svar fra Karen Denton AGM den 21. maj 2024
Thank you, Koichi for great review and the kind words for our guest services team.

8/10 Udmærket

Bob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Karen Denton AGM den 21. maj 2024
Thank you, Bob for the great review.

8/10 Udmærket

Amerjit

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 1 nat i maj 2024
Svar fra Karen Denton AGM den 20. maj 2024
Thank you, Amerjit for the great review.

8/10 Udmærket

MI HYE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Karen Denton AGM den 20. maj 2024
Thank you for the great review.

6/10 Okay

David, Calgary

Rejste med partner
The property was conveniently located, close to walking, shopping and eating. I found the staff friendly enough but often on their phones at the front desk and didn’t always look up. Our room had a couple of things not working well, the toilet flushing handle kept pulling out of the toilet, the coffee maker didn’t work and the bathroom floor was dirty. The cleaning staff only cleaned half the room one day, forgot the beds and vacuuming and left out the toilet paper on the tub.
Overnattede 3 nætter i maj 2024
Svar fra Karen Denton AGM den 19. maj 2024
Thank you, for the review David. We will address your concerns with each department. Sorry, this happened during your stay.

8/10 Udmærket

Huai-Chia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice location
Overnattede 2 nætter i maj 2024
Svar fra Karen Denton AGM den 15. maj 2024
Thank you for the great review. Hope to see you again.

8/10 Udmærket

Lana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Karen Denton AGM den 13. maj 2024
Thank you, Lana for the great review.

8/10 Udmærket

Sean

Overnattede 2 nætter i april 2024
Svar fra Karen Denton AGM den 26. maj 2024
Thank you, Sean for the great review.

10/10 Fremragende

Naunihal Singh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i april 2024

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy walk to everything from dining to shops. Wonderful and friendly staff. Clean and comfortable rooms. Would definitely stay here again!
Overnattede 3 nætter i april 2024
Svar fra Karen Denton AGM den 5. maj 2024
Thank you, Sharon for the great review.

8/10 Udmærket

Mel

Forretningsrejsende
Synes godt om: Rengøring, service og personale
It was ok for what it was. Rate was good for the off season.
Overnattede 1 nat i april 2024

10/10 Fremragende

Taranjit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i april 2024

8/10 Udmærket

Albert

Great location
Overnattede 1 nat i april 2024

8/10 Udmærket

kiren

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room did not have an operating air conditioner as it was not turned on as it was still considered being winter. I requested for a table fan and they provided it waiting hesitation as I mentioned that I was menopausal. Thank you for that thoughtful gesture.
Overnattede 1 nat i april 2024

8/10 Udmærket

Meredith

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i april 2024

10/10 Fremragende

Dorothy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was very helpful.
Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 29. apr. 2024
Thank you, Dorothy for the great review.

2/10 Forfærdeligt

jaswant

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst service to a user who's been using the platform for over 5 years. Accidentally booked the stay for next day, so I had to pay for the day at the front desk. Asked the guy if they can refund the booking as I booked it accidentally, he told me to ask Expedia for that. I asked Expedia for the refund and now they said they can't do anything at there end, its hotel policy to not refund. Wow, absolutely ridiculous for both parties for 160$. I feel for you guys.
Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 29. apr. 2024
Hi Jaswant, I think there was a miscommunication. Sorry for that, we have requested Expedia refund you as you paid them directly. They should have told you they would have to contact the hotel to get the okay. Again, sorry for this confusion.

6/10 Okay

Wen

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Upon entering the room, I found the food left by the previous guest in the refrigerator, and the telephone covered in a thick layer of dust. The metal cover of the radiator fell off twice, melting a large chunk of my son’s sneaker sole. The maintenance staff said every room is like this, and they couldn’t do anything about it. There’s obviously a management problem and a lack of concern for guest safety. Although there’s a basic kitchen with an oven and microwave, there’s no dishwasher or cookware. I won’t be returning next time.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Gordon

Rejste med familie
Synes godt om: Rengøring, service og personale
The property is outdated, the bed was uncomfortable, but my biggest complaint was the bathrooms toilet seat, perfect for a child size wise. We love Whistler, so the location is excellent, central to everything. The indoor hot tub was great, and they have an outdoor pool & hot tub as well. Good property overall.
Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 28. apr. 2024
Thank you, Gordon for the review. The toilet seats are a standard size as are our toilets. Sorry you found it to small.

6/10 Okay

Akashdeep

Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 19. maj 2024
Thank you for the review.

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is fabulous and the value was great. The kitchen could be better stocked with better knives, etc and maybe some salt and pepper but those were minor concerns.
Overnattede 2 nætter i april 2024
Svar fra Karen Denton AGM den 25. apr. 2024
Thank you, Keith for the great review.

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great! Beds were a little soft
Overnattede 3 nætter i april 2024
Svar fra Karen Denton AGM den 24. apr. 2024
Thank you, Rachel for the great review. We look forward to welcoming you back.

10/10 Fremragende

Melinda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right in the Village- easy walk to the gondola. Lots of hiking, biking, retail and restaurants right there. Property is not fancy but has good spaces. We had the loft room with 2 pullout single beds and a Murphy bed. The layout was perfect. It even had a kitchenette. Bedding was clean. Pool is tiny but that and the hot tub were nice after a day on the slopes. We will definitely stay here again. Staff were friendly.
Overnattede 3 nætter i april 2024
Svar fra Karen Denton AGM den 23. apr. 2024
Thank you, Melinda for the great review. We look forward to welcoming you back.

10/10 Fremragende

Pablo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unit was great ! Location is unbeatable
Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 22. apr. 2024
Thank you, Pablo for the great review!

10/10 Fremragende

Shane

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was good!
Overnattede 2 nætter i april 2024
Svar fra Karen Denton AGM den 22. apr. 2024
Thank you, Shane for the great review.

10/10 Fremragende

Genevieve

Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 12. maj 2024
Thank you, Genevieve for the great review.

10/10 Fremragende

James

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay and location
Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 16. apr. 2024
Thank you, James for the great review.

4/10 Dårligt

Selena

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Old
Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 16. apr. 2024
Hi Selena, we are sorry to see you did not have the experience you were expecting. If you would like to reach out to us to discuss the issue that would be great.

8/10 Udmærket

Stefanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Karen Denton AGM den 16. apr. 2024
Thank you, Stefanie for the review.

4/10 Dårligt

Tracy

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The room was good but the kitchen and bathroom are too old. The cabinet door is almost falling off and there is no counter for you to prepare food. Dishwasher is not able to clean the dinnerware even when I rinsed all the dishes. The fire sprinkler is covered by grease and dust. Air conditioner filter is covered by thick dust, too. This property needs maintenance. The housekeeping is minimal. They only take the garbage and the used towels. No bed-making or toilet cleaning. The staff did their job but I don't feel they are willing to solve any problems. For example, I prepared eggs for dinner in the morning and they disappeared when we got back from the mountain. The staff just said the housekeeper didn't take them, and no follow-ups. Also, one day there was a truck blocking the garage exit so we couldn't leave. The receptionist asked me to just wait and said "What do you expect me to do, there's nothing I can do".
Overnattede 5 nætter i april 2024
Svar fra Karen Denton AGM den 15. apr. 2024
Hi Tracy, we are sorry to see you did not have the experience you were expecting. If you would like to reach out to us to discuss the issue that would be great.

8/10 Udmærket

Scott

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Looks like a youth hostel turned hotel. Rooms are from 20-30 years ago easy. Pool area and patios need renovations. Easily walkable to restaurants and slopes however. Decent for what you pay.
Overnattede 7 nætter i februar 2024
Svar fra Karen Denton AGM den 14. apr. 2024
Thank you, Scott for the review.

6/10 Okay

Natalie

Very convenient location. Service was mixed. The
Overnattede 4 nætter i april 2024
Svar fra Karen Denton AGM den 11. apr. 2024
Thank you, Natalie for the review.

8/10 Udmærket

Oliver

Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 29. apr. 2024
Thank you, Oliver for the review.

10/10 Fremragende

Navneet

Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 28. apr. 2024
Thank you, Navneet for the great review. We look forward to welcoming you back.

8/10 Udmærket

Juan, Saanichton

Synes godt om: Service og personale
Central location.
Overnattede 2 nætter i april 2024
Svar fra Karen Denton AGM den 7. apr. 2024
Thank you, Juan for the great review. Hope to see you again!

10/10 Fremragende

Yi

Overnattede 1 nat i marts 2024
Svar fra Karen Denton AGM den 7. apr. 2024
Thank you, Yi for the awesome review. We look forward to welcoming you back.

10/10 Fremragende

Gurwinder

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very very very good
Overnattede 1 nat i april 2024
Svar fra Karen Denton AGM den 3. apr. 2024
Thank you, Gurwinder for the awesome review! Hope to see you soon.

8/10 Udmærket

Tobias

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Karen Denton AGM den 7. apr. 2024
Thank you, Tobias for the review. We look forward to seeing you again.

8/10 Udmærket

Neil

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The stay was pleasant, the space was a bit cramped for us but clean and close to everything. The staff were very helpful and were very willing to accommodate, but we stuck it out in the space and it was not so bad. Great place to stay for younger couple looking to be close to everything.
Overnattede 2 nætter i marts 2024
Svar fra Karen Denton AGM den 2. apr. 2024
Thank you, Neil for the great review.

10/10 Fremragende

Nicole Erizt

Rejste med familie, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location of the hotel is perfect
Overnattede 1 nat i marts 2024
Svar fra Karen Denton AGM den 2. apr. 2024
Thank you, Nicole for the great review. Looking forward to welcoming back.

8/10 Udmærket

Om

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra Karen Denton AGM den 2. apr. 2024
Thank you, Om for the great review. Hope to welcome you back in the near future.

6/10 Okay

Brandon

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Karen Denton AGM den 2. apr. 2024
Thank you, Brandon for review.

10/10 Fremragende

Emily

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the windows were facing a car park which was pretty weird to see someone’s car in front of our window blocking the view😅😅😅
Overnattede 1 nat i marts 2024
Svar fra Karen Denton AGM den 1. apr. 2024
Thank you, Emily for the great review. We will address your comment with our team.

10/10 Fremragende

ma

Overnattede 3 nætter i marts 2024
Svar fra Karen Denton AGM den 22. apr. 2024
Thank you, Ma for the great review.

8/10 Udmærket

Nguy?n Châu

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was great and a lot of amenities. However, we stayed for 2 nights and have put the need change sheet sign after the first night but no one come in and change our sheet and refill the towel :(
Svar fra Karen Denton AGM den 1. apr. 2024
Thank you for the nice review. We do not change bed sheets daily. We will discuss with the team why the towels were not replaced.