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Anmeldelser af Pan Pacific Whistler Mountainside

4 out of 5
Pan Pacific Whistler Mountainside
4320 Sundial Crescent, Whistler, BC

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 684 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 215 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 29 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1005 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Christopher, Pitt Meadows

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely fantastic stay at the Pan Pacific Whistler Mountainside.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Karl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice place, excellent food at Dubh Linn Gate pub.
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Madelaine

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Room was right next to long horns so super loud all night and they put us next to the house keeping which was also extremely loud and slamming/creaking doors.
Overnattede 1 nat i maj 2024
Svar fra Ruslan, Pan Pacific Whistler den 22. maj 2024
Dear Madelaine,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the noisy housekeeper service room. Please be assured that we will address this issue to ensure a better experience for our guests in the future.Regarding the outside street noise, we regret that it is beyond our control, but we want to assure you that it typically subsides by 10 pm. However, we are always ready to assist and can arrange to relocate your room promptly upon a brief call to the front desk.We hope that despite these challenges, you were still able to enjoy your time in Whistler. We would love to have the opportunity to welcome you back in the future. Please feel free to contact us in advance to request a quieter room, and we will do our best to accommodate your needs.Warm regards,

10/10 Fremragende

Manjinder

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking is always a hassle, and they made it easy with their vallet. Their mountain side location is situated next to good restaurants and bars.
Overnattede 1 nat i maj 2024
Svar fra Farida Samadzade den 22. maj 2024
Dear Manjinder,Thank you for choosing to stay with us.We are happy that you enjoyed our valet parking services, our hotel location and your stay in general was enjoyable.We are looking forward to welcome you back.Warm Regards,Farida S. Guest Experience Manager

10/10 Fremragende

Brittney

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the location and the poolside vibes
Overnattede 2 nætter i maj 2024
Svar fra Farida Samadzade den 20. maj 2024
Dear Brittney,Thank you so much for amazing review !We are happy that you enjoyed hotel location, our services and your stay in general was enjoyable.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

aric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 2 nætter i maj 2024
Svar fra Farida Samadzade den 18. maj 2024
Dear Aric,Thank you for fantastic rating!We are happy that you enjoyed your stay and looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

8/10 Udmærket

Anna, Vancouver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Farida Samadzade den 19. maj 2024
Dear Anna,Thank you for staying with us.Please do not hesitate to contact us if we can do anything to make your stay 5/5 in future.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

Clayton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Price and proximity to lifts
Overnattede 1 nat i maj 2024
Svar fra Farida Samadzade den 17. maj 2024
Dear Clayton,Thank you for your amazing feedback.We are happy that you enjoyed your stay and looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Farida Samadzade den 14. maj 2024
Dear David,Thank you so much for amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

Bruce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
excellent
Overnattede 3 nætter i maj 2024
Svar fra Ruslan, Pan Pacific Whistler den 14. maj 2024
Dear Bruce,Thank you for your best rate for us!Hope to see you again!Sincerely,

10/10 Fremragende

Rhonda or Jay, Langley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay great weekend for girls trip. All of the staff were absolutely amazing.
Overnattede 2 nætter i maj 2024
Svar fra Elisa den 13. maj 2024
Dear Rhonda and Jay,thank you so much for your great review!We are so happy to hear that you enjoyed your stay with us.We hope to welcome you back in Whistler soon!Best regardsElisa StoesserGuest Experience Manager

10/10 Fremragende

Ruby

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Family Friendly, attentive staff, overall had an excellent stay and wonderful experience.
Overnattede 2 nætter i maj 2024
Svar fra Elisa den 13. maj 2024
Dear Ruby,thank you so much for your great review!We are so happy to hear that you enjoyed your stay with us.We hope to welcome you back in Whistler soon!Best regardsElisa StoesserGuest Experience Manager

10/10 Fremragende

Ashie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Elisa den 13. maj 2024
Dear Ashie,thank you so much for your great review!We hope to welcome you back in Whistler soon!Best regardsElisa StoesserGuest Experience Manager

10/10 Fremragende

Kyle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Emily den 12. maj 2024
Dear Kyle,Thank you so much for this fantastic review.We are so glad that you had a good stay and we hope to see you again soon.Best wishes,Emily Front Office Manager

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great 1 night stay. Nice pool area,
Overnattede 1 nat i maj 2024
Svar fra Elisa den 11. maj 2024
Dear Margaret,thank you for the positive review!We are happy that you have enjoyed your stay and look forward to welcome you back in Whistler soon!Best regards,Elisa StoesserGuest Experience Manager

10/10 Fremragende

Christine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend this hotel.
Overnattede 1 nat i maj 2024
Svar fra Farida Samadzade den 8. maj 2024
Dear Christine,Thank you for choosing to stay with us.We are happy that you enjoyed your stay and looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

shawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Farida Samadzade den 7. maj 2024
Dear Shawn,Thank you for your fantastic rating.We are looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Farida Samadzade den 7. maj 2024
Dear William,Thank you for your amazing rating.We are looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

Dave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to restaurants and right next to mountainside
Overnattede 1 nat i maj 2024
Svar fra Elisa den 5. maj 2024
Dear Dave,thank you for the great review of our hotel!We are happy that you enjoyed your stay and look forward to welcome you back soon.Best regards,Elisa StoesserGuest Experience Manager

10/10 Fremragende

Maria S

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Elisa den 5. maj 2024
Dear Maria,thank you for the great review of our hotel!We are happy that you enjoyed your stay and look forward to welcome you back soon.Best regards,Elisa StoesserGuest Experience Manager

10/10 Fremragende

xi

Synes godt om: Rengøring, faciliteter
Clean
Overnattede 1 nat i april 2024
Svar fra Elisa den 29. apr. 2024
Dear valued guest,thank you so much for the great review!We are looking forward to welcoming you back in Whistler soon!Best regards,Elisa StoesserGuest Experience Manager

8/10 Udmærket

Krishnan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was okay
Overnattede 3 nætter i april 2024
Svar fra Emily den 28. apr. 2024
Dear Valued Guest,Thank you so much for your review, I am glad that you had a good stay, apologies if anything was missing to make it 5/5 for you. Do feel free to reach out if you have any specific feedback for us. We hope to see you again next time.Best Wishes,EmilyFront Office Manager

10/10 Fremragende

Jaskirat

Overnattede 1 nat i april 2024
Svar fra Farida Samadzade den 19. maj 2024
Dear Jaskirat,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

Kamaljeet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 2 nætter i april 2024
Svar fra Emily den 28. apr. 2024
Dear Valued Guest,Thank you so much for this wonderful review! We are so glad that you found our location to be convenient and that you enjoyed your stay overall.We look forward to your next visit to Whistler.Best Wishes,EmilyFront Office Manager

8/10 Udmærket

Ying

Rejste med partner
Clean and comfortable
Overnattede 2 nætter i april 2024
Svar fra Farida Samadzade den 26. apr. 2024
Dear Valued Guest,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards.Farida S.Guest Experience Manager

10/10 Fremragende

Clayton

Synes godt om: Overnatningsstedets tilstand og faciliteter
Close as you can get to the lifts. No friggin around in the morning
Overnattede 1 nat i april 2024
Svar fra Farida Samadzade den 26. apr. 2024
Dear Valued Guest,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards.Farida S.Guest Experience Manager

10/10 Fremragende

Sophie

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent séjour
Overnattede 2 nætter i april 2024
Svar fra Farida Samadzade den 26. apr. 2024
Dear Valued Guest,Thank you for amazing rating.We are looking forward to welcome you back again.Warm Regards.Farida S.Guest Experience Manager

8/10 Udmærket

Zulfikar

Rejste i en gruppe
Loved the room, the toiletries supplied were good, very clean room. The only thing that could have been better was the height of the toilet. It was too low for someone who has had a hip replacement. Needs to be modernized
Overnattede 1 nat i april 2024
Svar fra Diana den 25. apr. 2024
Dear Zulfikar,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. We apologize for any inconvenience caused by the height of the toilet; your comment about modernization is duly noted. We'll take your feedback into consideration as we continue to enhance our facilities to better accommodate all our guests. We hope to welcome you back soon!Kind regards,Diana PirguluievaGuest Experience Manager

10/10 Fremragende

Priscila

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
⭐️⭐️⭐️⭐️
Overnattede 1 nat i april 2024
Svar fra Farida Samadzade den 23. apr. 2024
Dear Priscila,Thank you for your amazing rating.We are looking forward to welcome you back.Warm Regards,Farida S.Guest Experience Manager

8/10 Udmærket

Jie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like the jacuzzi and swimming pool, steam room.
Overnattede 2 nætter i april 2024
Svar fra Ruslan, Pan Pacific Whistler den 23. apr. 2024
Dear Jie,Thank you for perfect feedback and hope to see you again soon!Sincerely,

8/10 Udmærket

Tian tian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to Gondi. Recommended!
Overnattede 1 nat i april 2024
Svar fra Ruslan, Pan Pacific Whistler den 23. apr. 2024
Dear Tian,Thank you for your nice feedback. I hope you enjoyed your stay and hope to see you again!Sincerely,

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 8 nætter i marts 2024
Svar fra Oleksandra den 21. apr. 2024
Dear Daniel,Thank you for your feedback about our hotel.We wish to see you soon here again.Warm regards,OleksandraAssistant Front Office Manager

8/10 Udmærket

Victoria

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mahmoud Abdellatief den 20. apr. 2024
Dear Victoria,Thank you for your amazing rating. We are looking forward welcome you back again.Thank you

8/10 Udmærket

Allison

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Love the full kitchen and location. Very walkable
Overnattede 1 nat i april 2024
Svar fra Farida Samadzade den 19. apr. 2024
Dear Allison, Thank you for your amazing review.We are happy that you enjoyed our hotel location, room facilities and your stay in general was enjoyable.We are looking forward to welcome you back again,Warm Regards,Farida SamadzadeGuest Experience Manager

10/10 Fremragende

JIHEE

Overnattede 1 nat i april 2024
Svar fra Farida Samadzade den 19. apr. 2024
Dear JIHEE,Thank you for your amazing rating.We are looking forward to welcome you back again,Warm Regards,Farida SamadzadeGuest Experience Manager

6/10 Okay

Kyle

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Received zero help from the staff with luggage & skis. On checkout day, they didn't get the skis from the lockers and bring them out as we have experienced during previous stays. Front desk phone was never answered, just a recording saying they were busy. Poor service for a high end and high priced hotel.
Overnattede 3 nætter i april 2024
Svar fra Ruslan, Pan Pacific Whistler den 16. apr. 2024
Dear Kyle, Thank you for sharing your recent stay experience with us. We're sorry to hear that your stay wasn't up to your expectations, and we apologize for any inconveniences you may have experienced. Unfortunately, your stay was during a busy time, and we regret not being able to deliver the exceptional service we aim for. Your feedback is important to us, and we'll take the necessary steps to improve our services. We hope that the disappointments you encountered didn't negatively impact your overall holiday experience in Whistler. We'd love to have another chance to serve you better in the future.Sincerely yours,

10/10 Fremragende

Arturo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and nice rooms
Overnattede 6 nætter i marts 2024
Svar fra Emily den 6. apr. 2024
Dear Arturo, Thank you for taking the time to leave us this review. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide.I am glad to see that you have enjoyed your stay with us.We look forward to welcoming you back to the Pan Pacific in the future.Best Wishes,EmilyFront Office Manager

10/10 Fremragende

Rich

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you have an EV, the valet will charge it overnight.
Overnattede 3 nætter i marts 2024
Svar fra Ruslan, Pan Pacific Whistler den 2. apr. 2024
Dear Rich,Thank you for your best rate for us!We always welcome you back!Sincerely,

10/10 Fremragende

Karanjot

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, friendly staff.
Overnattede 2 nætter i marts 2024
Svar fra Farida Samadzade den 1. apr. 2024
Dear Karanjot,Thank you for amazing feedback.We are happy that you enjoyed our services and hotel location.We are looking forward to welcome you back again.Warm Regards,Farida S.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Ruslan, Pan Pacific Whistler den 2. apr. 2024
Dear David,Thank you for your perfect mark for us!We are waiting for your next stay with us!Sincererly,

10/10 Fremragende

Alejandro, Houston

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i marts 2024
Svar fra Ruslan, Pan Pacific Whistler den 2. apr. 2024
Dear Alejandro,Thank you for your perfect mark for us!Hope to see you again soon!Sincerely,

10/10 Fremragende

Marc

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s in the middle of EVERYTHING. You are steps from ski gear rental. You are steps from your lift ticket passes. You are steps from the pickup area to tours and other outings. You are steps from all types of dining options. You are steps from a supermarket. You are steps from the gondola to the slopes. In addition, the kitchen in the suite allowed us to make our own breakfast in the morning before starting our day. Also, the staff took care of EVERYTHING when asking about making skiing plans. And at the end of the day, the hot tub felt wonderful. My family of four spent 5 nights there and we have zero regrets. It was excellent.
Overnattede 4 nætter i marts 2024
Svar fra Diana Pirguluieva den 29. mar. 2024
Dear Marc,Thank you so much for your detailed feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. It sounds like our central location and convenient amenities truly enhanced your vacation.Thank you for choosing to spend your vacation with us, and we hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more exceptional, please don't hesitate to let us know. Kind regards,Diana PirguluievaGuest Experience Manager Pan Pacific Whistler 4320 Sundial Crescent, Whistler, BC, V8E 1G6T:+1 604 905 2999 F: +1 604 905 2995diana.pirguluieva@panpacific.com panpacificwhistler.com dubhlinngate.com

10/10 Fremragende

Boting

Overnattede 9 nætter i januar 2024
Svar fra Farida Samadzade den 28. mar. 2024
Dear Boting,Thank you for your amazing rating,Looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

Olesya

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You can’t beat being right in front of the lifts. Room service was also very good and everyone was very friendly
Overnattede 7 nætter i marts 2024
Svar fra Ruslan, Pan Pacific Whistler den 26. mar. 2024
Dear Olesya,Thank you for your perfect feedback. We're happy you enjoyed your stay and hope to see you again soon!Sincerely yours,

10/10 Fremragende

Grant

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The change to charge guests for alcoholic beverages at happy hour was a shock. This was a nice treat last year and now does not exist.
Overnattede 5 nætter i marts 2024
Svar fra Courtney, Pan Pacific Whistler den 24. mar. 2024
Dear Mr. Grant,Thank you kindly for your score of our hotel. We can understand your shock at the new charge for alcohol during Après. This is so we can monitor the distribution more thoroughly as we are a family friendly hotel.We hope to see you at our hotel again soon.Kind Regards,

10/10 Fremragende

Tony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay with my kids, would go back.
Overnattede 1 nat i marts 2024
Svar fra Farida Samadzade den 21. mar. 2024
Dear Tony,Thank you so much for your amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

10/10 Fremragende

SONIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Farida Samadzade den 20. mar. 2024
Dear Sonia,Thank you for much for amazing rating.We are looking forward to welcome you back again.Warm Regards,Farida S.Guest Experience Manager

8/10 Udmærket

Mary Anne, Forsyth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location next to gondola and within the village. Can walk to multiple meal options.
Overnattede 4 nætter i marts 2024
Svar fra Courtney, Pan Pacific Whistler den 17. mar. 2024
Thank you very much for taking the time to review our hotel. We hope to see you again sometime soon!Kind Regards,

10/10 Fremragende

Ryan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome location, great pool and hot tubs, friendly staff
Overnattede 3 nætter i marts 2024
Svar fra Elisa den 12. mar. 2024
Dear Ryan,thank you so much for your positive feedback!We are happy that you enjoyed your stay and hope to welcome you back in Whistler soon.Best regardsElisa StoesserGuest Experience Manager