Hotel i Western Gardens, Geneva

"I had reserved 1 month ahead of my trip and when I arrived they said all king beds were already taken! How frustrating after driving 5 hours, and on top of that once he gave us another room, he over charged us by double the amount!! Thankfully in the morning another staff was there to take care of us and fixed the issue for us! The remaining of our stay was excellent 😁"

"Absolutely awful place unfortunately with really bad service. Almost everything was closed. The spa, restaurant etc. We booked this hotel for one night stay with our teenagers age 17 and 18. They were not allowed to go outside the room! The restaurant on site was closed and We couldn’t bring the teenagers with us even if it was open because it is located near the casino floor!!!!!! It doesn’t make any sense that you couldn’t make a route that makes it possible to someplace where they could...

"clean"

"Awesome location in great surrondings and great wines (Vineyard View Winery) just around the corner. Nice pool even though we did not try. The wifi was not working :("

"Please never stay at this spot if the rate is more than $100 per night. Our sheets had an old spot of blood. There was a used washcloth on the shower. The breakfast was beyond lame. Grossest spot I’ve stayed at in my adult life."

"The staff was so friendly and helpful. Parking was easy and spacious. Their breakfast buffet was so convenient and having coffee/juice available 24/7 was so appreciated! The room was clean and the shower amenities smelled so nice. I would definitely book here again!"

"Very pleasant experience"

"So disappointing for our anniversary! The room was filthy, and it smelled like mold! We absolutely froze! We had turned the heat on, but still had to utilize the hot water from the shower, and the microwave in the room to warm it up! Definitely not worth what we paid!"

"The hotel has a nice central location. Overall the hotel seems a bit run down. It is a bit messy with chairs in the halls. It says that breakfast is from 7-11, but when we arrived at the restaurant at 10:15 it was closed, and nobody was there. We asked for the beds to be made every day, but it did not happen unless we asked for it again at the reception. The outside lounge area was not very clean with cigarette buds everywhere. The reception staff was not very helpful or friendly. Overall not a...

"This is such a lovely home circa 1834! Kimberly and her husband have really made their home and gardens lovely and so comfortable! As hosts, they are very cordial and interesting to interact with. I highly recommend staying at Vintage.. we’ve stayed there twice so far and plan to stay there in the future when we are in the area!"

"Nice experience overall. Clean room , nice bedding. The water pressure in shower was very less. Breakfast was good but can be better with some local touch."

"Virkelig dejligt sted Kedeligt personale til vinsmagning. Og i tavern. Receptionister virkelig døde og serviceminded"

"Woke up and went in bathroom. Covered in bugs. All over wall, crawling around sink and shower. Mentioned to the front desk clerk, and she couldn’t have cared less. Not even a sorry about that. Just checked me out and sent us on way."

"What kitchen?? amenities, small tube of shampoo and towels no hand soap the room could use a deep clean but there were no bugs"

"Godt hotel med god service og godt og rent værelse. Fin pool og gode fitnessfaciliteter Vi overnattede en nat"