Hoteller i West Point

"Very clean room. Staff were very friendly and helpful. "

"Breakfast wasn’t the best. Needs more options. The bedroom looked really clean and good, it’s just they have a small problem with lady bugs, other than that, really good experience. The kids have a lot to do too! Very kid friendly!! 10/10. "

"Everything looks great everyone who worked there was extremely friendly"

"Need to purchase a new hot water heater to accommodate the entire hotel. The hot water heater went out during our stay. Quickly repaired but not enough hot water for showers when hotel is full. "

"Room was clean. Breakfast was wonderful! Staff were very friendly and helpful! "

"Decent hotel for price. Clean. Small selection for breakfast."

"Right next door to the Conference Center where I needed to be. Just walked to work. perfect"

"It’s a basic and decent hotel. No bells and whistles and definitely does the job. It could use some updates. The TVs don’t allow for streaming, the toilet paper holder was broken and barely hanging on, but again, it definitely and ok hotel. "

"The room was clean, the beds were comfortable, the staff was friendly and greated us very politely even when checking in at 130am. Smooth check in and check out! Breakfast was well rounded and the staff was very accommodating! Great place to stay! "

"Check in was great and the night clerk was awesome. Later after midnight, the new ckerk lacked any customer service skills and was annoyed we were up purchasing snacks. The worst clerk was during breakfast. As I sat and people watched, I overheard 2 different phone calls come there where it was mentioned that yes they could have a late check out, until noon. As she finished the last call, I approached and asked for the same, I was immediately told no. She stated that her manager said that there...

"There were several maintenance issues when we stayed there 3/26/2026. The next morning, there was nothing to drink at breakfast and no yogurt--only some fried potatoes and scrambled eggs in addition to standard continental offerings (without milk). They were short-handed on staff, too, although the one we saw did the best he could. "

"Hotel was perfect and in a convenient location. We were very pleased with our stay here."

"Very much in need of maintenance, filthy carpet in hallways, stay somewhere else"

"The staff was very friendly and the room was clean. The hotel welcomed my dog for no additional fee. It was pretty quiet so she wasn't too on edge which helped. There's not a fenced area for them to run free a bit which would be a nice addition but not a deal breaker. No breakfast but right next door to McD's. My only complaint was there was a VERY strong marijuana smell in the hallway which was fun to explain to my kids. It could still be smelled in our room but only slightly. We'd still stay...

"Clean Room"