Hoteller med pool i West Point

"Air conditioning was good and cold"

"Clean room "

"The room was nice but the shade on the window was broken. Trash was everywhere outside, the receptacle was full for 2 days. The trash bin was full inside,also. I thought that maybe the property was short-staffed, but the front desk ladies were just sitting and talking when not checking someone in (instead of doing what needed to be done). There was a big event in Columbus, with a lot of people in from out of town and I hate to see Columbus shown in this light. It’s a lovely property, so it...

"I had a horrible experience. I booked in advance and when arrived they have given my room up because I didn’t checkin by 6pm and we arrived around 8pmbut I paid for the room already. This was during a busy weekend where the furniture convention was in town and every hotel was book within and 1 and 10mins distance. We were lucky to have found a motel which was horrible and dirty but we had no choice e. This hotel left us in a city with no hotel, no other options and the night staff was so rude...

"These are outdoor rooms, and the locks and deadbolts were not sufficient for the doors. The bathroom was clean, but the pull out couch mattress had no sheets on it, and had rust marks and mold on it. For the price paid for the night, it was not worth the stay. The staff was amazing and sweet, but the property was not the 8 rating we paid for "

"Nice, clean, and friendly employees! We will stay here again, if we’re in the area! "