Hoteller nær West Oaks Mall

"I had a nice stay. Would go back again."

"Our room was dirty, hair in the bed, make up on the pillows. A condom wrapper under the head board. The head board had hand prints. The sheets and towels were stained. The sink in bathroom was clogged. No power cable for tv, tape holding batteries in on the back. Ice machine didn’t work. No juice for breakfast, no cream cheese for bagels. No soap in the dispensers chair had stains . Very unsatisfied for my first time in Texas. :( I feel I should receive a full refund our voucher for future...

"The property needs a big renovation not a good smell. "

"It was clean, chill, not in a super busy area-yet close to a lot. People around were nosey but that happens everywhere. "

"The room was fairly clean. And the staff was not friendly nor were they welcoming. I've been in the hotel industry before as a housekeeping manager, and running the rest of the hotel. We also remained as the number one hotel in my town. It's all about effort. As for the shopping or stores being there aren't in walking distance if you are carless . "

"The room was nasty. Shower caulk missing. Dirty floors. Cockroaches which tells me it is filthy. The place reminded me of a crack house. I stayed at an extended stay before in Bellevue wa n that was fine. This one made me never to consider it. I can’t explain how terrible it was "

"Room was clean. Aisles smell like old, it needs aromatics, my bed creaks, a little croach in the bathtub"

"I guess the only really upsetting part was no hot water but everything else was perfectly fine"

"A FAMILY OF ROACHES, NO MICROWAVE, FRIDGE DOESNT WORK, OUTLETS WILL OVERHEAT YOUR PHONE BECAUSE THEYRE NOT WIRED RIGHT, STAFF DOESNT ANSWER PHONE"

"Breakfast menu was same all the time, while supply is always short. House keeping is available only on request and only on alternate days. Parking was sufficient but always dirty and surrounded with suspicious people. Most of the staff are good except few that are rude to dictate rules such as breakfast closes sharp 9am and lobby is out of bound after 10pm. "

"I needed a bed and a shower at a decent price. This was more than adequate "

"Nice stay!"

"Just what we needed for a couple of nights in Houston. Clean, comfortable, and such helpful staff."

"EXPEDIA AND THE HOTEL STEAL MY DEPOSIT REFUSING TO GIVE IT BACK AND KEEP OPENING COMPLAIN "

"Called front desk to notify them that I would be delayed by a day to check in, but the person who answered the phone said she was away from the desk and couldn’t check on my reservation. When I arrived the next day the front desk person said my reservation was cancelled and that I was charged for the day that I did not stay there. The front desk person was rude and unhelpful. The facility looked warn down and not updated. "