Kæledyrsvenlige hoteller i West Madison

"When I tried to check in to the hotel, the clerk told me that Expedia would not release the card funds to the hotel, and we would have to call a help line to figure it out. Meanwhile a housekeeper is yelling on his cell phone to someone in the background and made it difficult to hear/understand the clerk. Instead of fixing my issue the clerk kept prioritizing other customers instead of me, even though I arrived first. The Expedia help phone numbers proved to be useless, and I opted to abandon...

"Staff was not accommodating. The room next to me was very loud and I was woken up at 2am from a man screaming and children crying and they just said I can’t get moved or I would have to pay over $150 to get upgraded. I feel like they didn’t care to go out of the way to assist me. The hotel did not look like the photos at all. It was disappointing."

"The hotel on the outside look very nice and kept up, however, inside the rooms were defiantly dated, the beds were due for a new mattress; and to be secured to the wall since our bed legit came off the ground, there were cracks in the sink / the grout, and the walls. The breakfast was horrible. The reason I stay at Hampton hotels is for their breakfast. I defiantly know it is not ‘fine dining’ but I’ve never had a problem. However, their breakfast was blah at best. So much was always out and...

"Great beds and great staff at check out"

"Great service"

"Front desk staff were helpful and friendly!"