Hoteller med pool i West Knoxville

"The front staff were very kind and helpful. While the property was overall clean, it was very dated and not well maintained. The furniture and walls were worn and patched, and key cards to pool area and some of the external doors didn’t work. This hotel needs a facelift bad! In the room, the location led to a LOT of road noise from the interstate, but also the bathroom sounded like a plane during takeoff and you can’t turn the vent off. The deadbolt to our door didn’t work and we weren’t told...

"Overall, great!"

"Everything functioned as it should. "

"On the good side, as usual, these hotels are always clean and the beds very comfortable. Breakfast was good. My dislikes were that the ice machine on the second and third floor were not working. The bathroom chair was broken and left outside the tub. They were not helpful in guiding us to amenities in Knoxville. "

"Lobby area was nice enough, but hallways and other common areas were aged. Room was clean and comfortable as far as air conditioning, but severely outdated and needed a facelift, really the whole place aside from the lobby area does. Tub was cracked, sink was cracked, armchair in the room was worn. Shower barely had enough water pressure to make it out of the showerhead. Bathtub fixtures looked like they hadn't been changed out since the 90s. TV Remote had the batteries taped in and had to...

"Staff was helpful "

"Absolutely wonderful! Very nice and new, super clean, and amazing staff! The breakfast buffet was such a nice surprise too, much better than any we have had at any other hotel in the past! We highly recommend this hotel and will def be back when we return to the area. 10/10!"

"Clean room and polite staff"