Hoteller i West Hartford

"Great hotel "

"The stay was absolutely great. "

"Web site should specify "continental" breakfast. Coffee makers in room would be most helpful. Staff was friendly and helpful. Bed was comfortable. Shower and tub needed better care."

"Parking was easy, room was clean, lots of food nearby. The man who checked us in was very friendly, some of the other staff weren’t as friendly but no one was rude. "

"What a beautiful hotel and amazing staff. I was staying there for a wedding and we arrived on a warm spring day. When we got into our room it was a bit stuffy and warm so I turned the AC on but it wasn’t working. So I rang the front desk and they said they will send someone to take a look. The man who checked us in arrived and gave a new set of keys and upgraded us to a suite with no extra charge! It was a very kind thing to do. The suite was amazing, the bed was very comfy with SiX pillows and...

"The property was near to restaurants and groceries (Big Y)"

"We only slept there before our flight so we didn’t get to have the full experience. We checked in around 11 pm and left at 5am. We didn’t really see anything or anyone. However, the room was nice and I would use them again "

"Bathroom cold water ran very slow. Long baseboard heating was ugly and outdated and no longer used. Furnishings were very outdated."

"Our room smelled cigarette all the time "

"Very clean room. Staff was friendly and accommodating for a late check out. Near lots of places to eat and some shopping. Room doesn’t have toiletries and towels are tiny. Also although there is a thermostat- it’s analog and you have to turn the heat on and off. Overall though a good deal for the price. "

"Det var okay, men savner lidt en kærlig hånd. Værelset var fint, men gange morgenmad's område trængte til rengøring."

"We had two rooms and both stank of old cigarette smoke. And the bed in one of the rooms was made with dirty bed linens. When we asked for clean sheets we had to strip the bed ourselves and make the bed. We had to make a deposit of $50 for each room in case we smoked in the rooms, which seemed ridiculous given that the rooms already stank - and the windows couldn't be opened. "

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"Place was great for a business trip."

"Staff were outstanding making the stay better than expected."

"Staff was helpful, even provided a list of local restaurants. Hitel was located right off the frreway, but didnt notice any noise. Breakfast had hot food options."

"Service was great "