Hoteller i West Copake

"The phone, shower head and amenities were lacking. Except for the gentleman who check me in (Steve) I really didn't see anyone else. He seemed to be working there 24 hours. The lampshades on the bed lamps were broken and gerry rigged to stay on . The phone was broken and the shower head dribbled until I fixed it myself. For the price I paid, over a thousand dollars for 2 nights...I expected better.."

"This is a large inn in a remote rural area. I spent three nights in the inn. My biggest complaint is the food service. There’s a restaurant affiliated to the Inn. The food options are very limited. I ordered six chicken wings and found out inside the wing is cold and the wind is not even fully cooked. It took them some time for the replacement. This time they did it right."

"It was a wonderful stay. The Inn is very nice and Patti and her staff is very kind and helpfull in every way. Our room was very nice. Nice decor. Good bed with comforter. Spacious bathroom. Everything nice and clean. Full breakfast is in a nice dining room, with tasty foods. All in all a very pleasant stay. "

"Stayed there for a small ski trip. Apart from a slightly boring breakfast, everything about the hotel was fine - from good parking spaces to clean and tidy rooms, to very friendly and helpful staff. And a well-stocked sundries as well. Heard lots of families with small children in a good mood, and the pool seemed to be a big hit. Will definitely stay there again on my next trip to Ski Butternut!"

"Coffee maker did mot work only decaf provided body wash did not function , bath towels tattered"

"The location of this hotel is excellent. However, there was blood on the bathroom floor, stains on the sheets, and the fridge reeked of beer. When we asked the maintenance crew to give us five minutes to get out of the room, the cart was outside our door so we assumed that they would return and change the towels. They did not. The gentleman who checked me in was lovely; however, there was no one in the office when we checked out."

"What a charming treat! We felt right at home and enjoyed everything from the thoughtful owner who took care of our needs to the beautiful patios where we sipped our coffee! So perfect!"

"The hotel is beautiful, but unfortunately the restaurant was closed the night of our stay and we were disappointed because we planned on eating there. I guess I should have checked the restaurant hours before booking. Most of the town had businesses that were closed in the middle of the week, so just be aware when you book. The person working the desk recommended a restaurant outside of town and it was good. There was no one at the front desk when we checked out early in the morning. The sign...

"It’s an exceptional place in every aspect. "

"Well situated in the Berkshires and kind staff."

"Nothing fancy. OK if you just need a bed for the night."

"This place was a gem. It’s small and surrounded by nature but close to restaurants, shopping, wildlife viewing areas, and historical sites. I loved that pets are free. The grounds were nice with a picnic bench and a large fire pit. If I’m in the area again, I would definitely stay here."

"Nice room with great TV services and WiFi and even a pool"

"Comfy beds, clean cute and modern, I love everything about this little place. Easy check in even though it’s basically virtual they communicated clearly and quickly about my room and door code. Only thing was there was a container of someone else’s snack leftover in my mini fridge when I arrived I just threw it out. I love the real coffee mugs in the room that’s a nice touch."

"The Inn was not what we were expecting but we were pleasantly surprised. The room was clean, well maintained, comfortable and had all the amenities we needed. The staff was friendly and helpful. The location was convenient to Great Barrington. Breakfast was different from other hotels but was excellent"