Hoteller med pool i West Chicago

"I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was...

"⭐⭐⭐⭐⭐ Excellent stay! The hotel was very clean, comfortable, and well-maintained. The staff provided outstanding service and were friendly, welcoming, and helpful throughout our stay. One of the highlights was the breakfast. There was a great variety of food, everything was fresh, and it was delicious. It was the perfect way to start the day. I highly recommend this hotel to anyone looking for a clean place to stay with great customer service and an excellent breakfast. We would definitely...

"When we opened the door to our section of the hotel, after walking down several walkways, we were hit with a wall of chemical smell, probably masking years of notes air, or smokers. The room was just as bad. No way was it healthy to be breathing that in. We were only hopeful that our clothes did not pick up that smell."

"All good Price vs quality ok"

"Room was clean, staff were nice and helpful. Breakfast had a decent variety."

"Everything was great the staff was very accommodating. Only complaint would be that the breakfast could have been better. Clean place and the beds were very comfortable."

"A great stop on our way up north. The hotel was so clean and super easy spot to walk our dog around."