Hoteller nær West Chester University of Pennsylvania

"The Bookhouse is a wonderful concept! Prioritizing books, making them accessible everywhere, is delightful. There were adventurous and playful touches, including the secret hide-away on the first floor, behind a bookcase. Housing a hotel in a very old house is another terrific choice. The restoration process is clearly in progress; it's understandable that it's a long-term project. Drawbacks were largely fixable. Whatever scent is used in the house, apparent on the threshold, overwhelming...

"Great place, great location! Walkable to so many bars & restaurants."

"Bananas at breakfast please 🙏 "

"Do not stay here it’s dirty I had to get another hotel to make matters worse Expedia was no help at all getting me a refund"

"Very noicy room"

"When I arrived at the hotel, I was informed that my reservation was canceled. The hotel staff was very helpful in booking me a new reservation and also gave me a discount. The room had a slight odor but seemed to be clean. there was no telephone In the room the landing leading to the room, there were several people sitting out there smoking cigarettes, and the smell was going throughout the property. other than that It wasn't that bad for the price."

"Clean,quiet,relaxing,."

"Great."

"Poor management and customer service stood in the front office for almost an hour before the clerk woke up to check me in"

"We had a great experience at this hotel! Hotel was very convenient to lacrosse tournament location. Very clean, quiet, easy free parking, comfortable bed and even the free breakfast was great - offered many choices and was well-stocked. Would definitely recommend this hotel!"

"We had booked another motel but they called us mid ride from out of state to tell us they weren't open at the time due to a repairs. I found this location hurriedly on our way and was pleased with the outcome. It was nice to have a little kitchenette. There wasn't any staff other than house cleaning on the premises, it was all remotely done through key codes. Their site does indicate that there is a breakfast but there was not, there was a breakfast area and sitting area but no food provided. I...

"Gym was unimpressive, and breakfast was also a bit disappointing. Clean, friendly staff."

"Great stay!"

"Friendly staff and charming rooms. Period architecture gives very little sound privacy in rooms. No breakfast option. "

"The toilet in the room was broken when we arrived and needed to be repaired after we called down and complained. In the morning, while using the microwave in the room, we lost power in the room and they were not able to fix it while we were there. Overall for a 1 night stay, it was not enjoyable. Curious if we were put in that room, knowing the toilet was broken because we booked thru Expedia at a reduced rate?! I am a Hilton Honors member and not sure I will use Expedia again if this is how...