Reception

Anmeldelser af L5 Hotel

3 out of 5
L5 Hotel
PO Box 790, Weno, Chuuk

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 16 af i alt 30 anmeldelser" "
Bedømmelse på 8 − Udmærket. 12 af i alt 30 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 30 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 30 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 30 anmeldelser" "

8,6/10

Rengøring

9,4/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Gleicon

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Estrutura precária!
Hotel precisando de reformas! Muito antigo e com estrutura precária! Conveniente pela proximidade com o aeroporto!
Overnattede 1 nat i februar 2024

8/10 Udmærket

Alan

Synes godt om: Rengøring, service og personale
Very convenient for the airport. Friendly staff. Room was large.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rustic & Basic but the best on the island!
On a tiny island like Weno this is perfect location, right next to the airport. The rooms aren’t like you’d get in a Hilton, basic & rustic - the remote for the TV had no batteries in it but then when I turned it on there were no channels anyway 😂 But nice touches like a water machine and an extension socket so you could plug everything in to charge. Bed was super comfy and wifi was really fast. Granted Cafe Laufer only opened when the owner wanted to (so it wasn’t open for dinner for example) but it was for breakfast and lunch, and benefitted from it literally being opposite the airport for a huge uptick in passing trade twice a day. The food was excellent and good value too - the omelette’s are wonderful and the pizza was amazing. Having spoken to friends on the same trip as me (I stopped here after being on a liveaboard for a week before my flight) who stopped elsewhere, they were quite jealous of me in the L5 given the service they got at both the other ‘options’ on the island. And that is the key thing here - the service is excellent. I checked in super early and they accommodated me without issue. The desk staff were awesome as were the guys in the cafe.
Overnattede 1 nat i januar 2024
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate us and write a review. Your comments are well received and appreciated. We are happy you enjoyed your stay, but sad you did not get to experience our dinner service as they are usually closed on Sunday nights. We will continue to work hard on improving, so that we may be able to offer better services on your next visit to Chuuk.

10/10 Fremragende

HAJEONG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
공항 바로 옆
공항과 148걸음 정말 가까워요
공항 출입문에서 바라본 호텔
Overnattede 1 nat i januar 2024
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate and write us a review. We hope you enjoyed your stay with us, and that you will choose to stay with us on your next visit to Chuuk.

6/10 Okay

Nobuyuki

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
水シャワーのみ 隣室との遮音性に乏しい
Overnattede 2 nætter i januar 2024
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate us, and write a review. We are sorry about the bad experiences while staying with us, but we appreciate your comments. We will work on improving our services, and hope you will choose to stay with us on your next visit to Chuuk.

10/10 Fremragende

Scott

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are super friendly. Convenient location next to the airport, second best restaurant on the island right downstairs, most modern hotel on the island. Home away from home.
Overnattede 4 nætter i december 2023
Svar fra Management den 24. jan. 2024
Thank you for your continued support of L5 Hotel. We appreciate you taking the time to rate us, and to write a review. We will continue to work hard on improving, so we can provide even better service on your next visit to Chuuk.

8/10 Udmærket

Willam, Saipan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service, staff ready to help! They should fix the elevator. 4th floor internet needs to be improved.
Overnattede 6 nætter i december 2023
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate us and write a review. Your recommendations are well received and appreciated, as it will help with improving our services.

10/10 Fremragende

Florine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's nice and clean, only if we have a small microwave or coffee maker at least. But overall is great.
Overnattede 1 nat i november 2023
Svar fra Management den 24. jan. 2024
Thank you for your continued support of L5 Hotel, and for taking the time to rate us and write a review. We thank you for your recommendations. We will take it into consideration for future bookings.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotell
Overnattede 2 nætter i november 2023
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate us. We will continue to work hard on improvements, and hope you will choose to stay with us on your next visit to Chuuk.

8/10 Udmærket

Jammie

Overnattede 2 nætter i november 2023
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate us. We will continue to work hard to improve, and hope you will choose to stay with us on your next visit!

10/10 Fremragende

akimoto

Overnattede 5 nætter i oktober 2023
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate us. We are happy you had a good experience, and we hope you choose to stay with us again on your next visit to Chuuk.

10/10 Fremragende

Safely

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i september 2023
Svar fra Management den 13. sep. 2023
Thank you for taking the time to rate us, and to leave a comment. We hope you enjoyed your stay with us, and that you will choose to stay with us again on your next visit to Chuuk!

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay
Overnattede 1 nat i september 2023
Svar fra Management den 13. sep. 2023
Thank you for taking the time to rate us, and leave a comment. We are happy to learn you enjoyed your stay with us, and we hope to see you again on your next visit to Chuuk!

10/10 Fremragende

NOBORU

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
立地、設備、サービスなどを総合的に考えるとベストなホテルだったのではないかと思う。とくに部屋にウォーターディスペンサーがあったので、いちいち水を買いに行かなくても良いし、24時間いつでもすぐにお湯も出るのが、良かった。4日目にボトルタンクの水が切れてしまったが、フロントに伝えると、交換してくれた。WIFEも安定しているし、空港に近く、すぐ近くに日曜日も営業しているストアも有るのも良い。併設のレストランは味も良く、部屋にデリバリーしてくれるのがとても良い。ただ、混み合っていて時間がかかったり、やっていなかったりすることも有るので、開店時間の確認が必要。あとは予約無しにレンタカーも借りたいと頼んでも、柔軟に対応してくれて助かった。ただし、ある意味、当たり前だが、何でもこちらから言わないとやってくれないので、英語で頼むことは必要。
Overnattede 3 nætter i september 2023
Svar fra Management den 13. sep. 2023
Thank you for taking the time to rate us and leave a comment. We are happy that we were able to provide good services, and that you enjoyed your stay with us. We will work hard on improving, and hope you will stay with us on your next visit to Chuuk.

10/10 Fremragende

Loriann

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We went in to bring in our son for schooling & im glad we reserved to sfay at L5. Very very convenient as it was just 1-2 min drive from the airport. The staff there was AMAZING! From the restaurant staffs to the front desk & house keeping. Outstanding customer service!
Overnattede 5 nætter i august 2023
Svar fra Management den 13. sep. 2023
Thank you for taking the time to rate us, and to leave a comment. We are happy you enjoyed your stay with us, especially during this hard transition for your family. We hope to be able to host your family again on your future visit!

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel.
Overnattede 2 nætter i august 2023
Svar fra Management den 13. sep. 2023
Thank you for the taking the time to rate us, and to leave us a comment. We are glad to learn you enjoyed your stay with us, and we hope that you will let us host you again on your next visit.

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Management den 20. aug. 2023
Thank you for taking the time to rate our hotel and services. We hope you enjoyed your stay with us, and we wish you an awesome journey on your live-aboard!

8/10 Udmærket

Florine

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The ocean view is great, i enjoy it
Overnattede 1 nat i august 2023
Svar fra Management den 20. aug. 2023
We thank you for your continued support, and we are happy to see you enjoyed our premium ocean view room. We look forward to your next visit with us!

8/10 Udmærket

Florine

Rejste med partner
Its a great place to stay, safe and secure. Convenient to airport & shopping center.
Overnattede 1 nat i august 2023
Svar fra Management den 20. aug. 2023
Thank you for taking the time to rate us and leave a comment about us. We are very happy to see you bacK again, and that you enjoyed your stay with us. We hope to see you again!

6/10 Okay

Florine

Overnattede 1 nat i juli 2023
Svar fra Management den 20. aug. 2023
Thank you for taking time to rate us. We hope you enjoyed your stay with us.

10/10 Fremragende

Gary, Raleigh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really nice place with very good WiFi, a great restaurant, and a very nice staff. Not the Ritz, but a recommended choice by remote island standards.
Overnattede 1 nat i juni 2023
Svar fra Management den 19. aug. 2023
Thank you for your review. We appreciate that you took the time to write something about us. We are happy you enjoyed your stay and interactions with our staff!

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
For Chuuk, it’s very good and very secure. Staff upbeat and helpful -
Overnattede 1 nat i april 2023
Svar fra Management den 24. jan. 2024
Thank you for taking the time to rate us and write a review. We hope you you enjoyed your stay with us, and that you choose to stay with us again on your next visit to Chuuk.

10/10 Fremragende

Akimoto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Khei Mida, Inc. den 28. mar. 2023
Thank you very much for choosing to stay with us. We look forward to seeing you again soon.

8/10 Udmærket

Kimberly

Overnattede 6 nætter i februar 2023
Svar fra Khei Mida, Inc. den 28. mar. 2023
Thank you very much for choosing to stay with us. We look forward to seeing again soon.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location, large room, good shower, nice bed. Cool water in the room, as well as a frig (on request).
Overnattede 4 nætter i februar 2020
Svar fra L5 Management den 12. feb. 2020
Thank you for your review, and for choosing to stay with us. We hope to see you again soon.

10/10 Fremragende

Mary

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The reception by employees and staff very respectful and most helpful.
Overnattede 3 nætter i januar 2020
Svar fra L5 Management den 5. feb. 2020
Dear Mary: We are very pleased to hear of your great experience with us. Thank you for choosing to stay with us. And we hope to see you again. Kindest regards, L5 Management

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great food at the restaurant as well.
Overnattede 1 nat i januar 2020
Svar fra L5 Management den 12. jan. 2020
Thank you for staying with us. We hope to have you with us again soon.

10/10 Fremragende

ZHI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Better than I thought I am very appreciate the staff there Thank you!
Overnattede 3 nætter i december 2019
Svar fra L5 Management den 5. jan. 2020
Dear ZHI: We are happy to hear you enjoyed your stay with us. We hope to have you back with us again soon.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
There were too many cockroaches in the room.........
Overnattede 2 nætter i september 2019
Svar fra L5 Management den 28. sep. 2019
I am very sorry about your experience. We have an annual contract with No Ka Oi, Pest Control Professional company from Guam for 5 years now. They service the whole building (outside and inside every room, hallways, and every floors). In addition to the Pest Control, we also do general clean of each room every checkout to lessen presence of cockroaches and ants. Again, we apologize the experience you had with us. We wish it were different and pleasant. But we appreciate your feedback. Hope we could have you again in the future.

8/10 Udmærket

sooooon, Asia

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
goooooooooood price......... goooooooooood condition.........
Overnattede 1 nat i september 2019
Svar fra L5 Management den 25. sep. 2019
Thank you very much. We hope to see you again soon.