Hoteller nær Wellfield Botanic Gardens

"I tried to cancel my room due to a sickness. Was told I had to present a Doctors note (yeah… like when you were a kid) for them to consider a refund. Nah, I’ll just say and get my sickness all over the facility."

"This was a really disappointing experience. Our son needed a one-week stay in the area, and we booked this hotel for him that afternoon. As soon as he checked into his room, he called us to say it was infested with cockroaches. He went straight to the front desk, explained the situation, and asked for a refund because, honestly, who would stay in a room full of bugs? Instead, he was told he would still be charged for the first night, even though he left immediately. He found another nearby...

"Good"

"Nice hotel, friendly staff."

"Room was ok, only issue were linens, smelling on mold and wallpaper peeling from the walls. Breakfast was ok. Hotel should have more breakfast staff, as one person could not refill all so fast. Very nice front desk staff."

"It was ok for the price. The property needs attention. Weird cracked in the bathroom shower"

"pool and hot tub were unavailable due to "maintenance""

"Good"

"The room was smoked in and reeked like a cigar. The guy agreed but said the manager wasn’t there to refund and to contact the third party. Still no refund days later."

"Stayed here with family with 2 kids on a 2 queen bedroom. My kids and I had a decent breakfast, bed is comfortable, nice clean modern bedroom. Lounge is nice. Internet stayed fast and connected which I appreciate. Love the walk in shower and shower/bathroom products smells good so far. Its simple, modern, clean and comfortable."

"Good: Nice king bed. Tv swivels toward couch or bed. Kind staff. Older hotel showing its age; room carpeting not great, a lil bit of mold in the shower grout lines, I was above the pull up:front of hotel, so light was beaming in all night despite curtains closed."