Lobby

Anmeldelser af Hilton London Watford

4 out of 5
Hilton London Watford
Elton Way, Watford, England

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 285 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 364 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 188 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 83 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 80 af i alt 1000 anmeldelser" "

8,0/10

Rengøring

8,0/10

Service og personale

7,0/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Kirstine

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2021
Svar fra Hotel den 15. sep. 2021
Dear Kristine Thank you for taking the time to score your stay with us and we are sorry that some aspects did not meet your expectations. Kind regards

10/10 Fremragende

Maiken

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2018
Svar fra Hotel den 2. jan. 2019
Dear Maiken Thank you for taking the time to score your recent stay with us. Kind regards

6/10 Okay

Per

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 3 nætter i juli 2018
Svar fra hotel den 1. aug. 2018
Thank you for taking the time to score your recent stay with us. kind regards

8/10 Udmærket

Rune Blaabjerg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a Quick Tjek in, and a really good service. If I have to say something, We had to ask for the bed made for the children, Wich We bookes in advance.
Overnattede 2 nætter i juli 2018
Svar fra Hotel den 16. jul. 2018
Dear Guest Thank you for taking the time to write a review about your recent stay and we are very disappointed that your sofa bed was not made up for you upon arrival. We are pleased that you received good service. Kind regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Forretningsrejse
Rigtig fint, når det er forretningsrejse
Svar fra Hotel den 8. maj 2018
Dear Guest We are pleased that you liked our hotel for your business trip. Kind regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Forretningsrejse
Ok oplevelse i forhold til at det var en forretningsrejse. Morgenmad var ok, intet at skrive hjem om.
Svar fra Hotel den 8. maj 2018
Dear Guest Thank you for taking the time to write a review about your recent business trip. kind regards

4/10 Dårligt

Ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
- smokers gathering immediately outside entrance very unpleasant - internal fire doors locked open all night which as well as an obvious safety exception, led to a lot of noise leakage at 3.30 to 430 in the morning from a gathering/ party in the reception area which woke me up ie was quite loud in the room. - reception did not answer when I called them to try to address this.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 14. maj 2024
Dear Ian, We apologize for any inconvenience you may have experienced during your stay. We understand that this can greatly impact the overall guest experience and we regret that we fell short of meeting your expectations. Thank you for your feedback and we would appreciate the opportunity to welcome you back and make things right.Kind Regards, Guest Relations Team

8/10 Udmærket

david, Cardiff

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at the hotel as we were visiting the Warner brothers studios so it was perfect, but not much else around the hotel if you’re not going there. Staff all very good, especially Jamie in breakfast who was great with our two kids
Overnattede 1 nat i maj 2024
Svar fra Hilton London Watford den 13. maj 2024
Hi David,Thank you very much for your kind review. We are happy you enjoyed your stay and we will pass on your special mention to Jamie.We hope to welcome you back soon!Kind Regards,Hilton London Watford

6/10 Okay

Ian

Rejste i en gruppe
On the middle of an industrial estate
Overnattede 1 nat i april 2024
Svar fra Hilton London Watford den 27. apr. 2024
Dear Guest,Thank you for taking the time to leave us a review.We hope you enjoyed your stay!Kind Regards,Hilton London Watford

10/10 Fremragende

Nkechinyere

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was no room cleaning the first day but it was corrected immediately
Overnattede 3 nætter i marts 2024
Svar fra Hilton London Watford den 22. apr. 2024
Dear Guest,We do apologize for the no room cleaning we have made the department aware of this. Thank you for the positive review and we hope to welcome you back again soon!Kind Regards,Hilton London Watford

8/10 Udmærket

Mark

Overnattede 1 nat i marts 2024
Svar fra Hilton London Watford den 27. mar. 2024
Hi Mark,Thank you for leaving such positive feedback. We appreciate you as a guest and hope to welcome you back soon!Kind Regards,

6/10 Okay

Ralph

Svar fra Hilton London Watford den 4. mar. 2024
Hi, Thank you for taking the time to leave us your review. we will pass your feedback on where necessary.Kind Regards,Hilton London Watford

10/10 Fremragende

Andreas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
War mit meiner Familie das erste mal in London. Check-Inn mit mit App und digitalen Schlüssel, ebenfalls Check-out, Zimmer sauber und moderne Steuerung von Licht, Klima und Vorhänge. Einfach nur Top, Frühstück der Hammer und der Service supernett. Sehr zu empfehlen, wir kommen auf jeden Fall wieder👍
Overnattede 2 nætter i februar 2024
Svar fra hilton london watford den 19. feb. 2024
Thank you for your positive review we appreciate your feedback. We hope to welcome to back soon. - Hilton London Watford

6/10 Okay

Ana

Forretningsrejsende
Meeting room was dirty and expensive. Room Ok. Old building.
Overnattede 2 nætter i februar 2024
Svar fra Hilton London Watford den 14. feb. 2024
Hi, Thank you for your review. Id like to apologize for this experience. We will be passing on this feedback where necessary. Kind Regards,

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Hilton London Watford den 14. feb. 2024
Hi, Thank you for taking the time to leave such a positive review of our property. We hope to welcome you again soon.

2/10 Forfærdeligt

Sanad

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Found toilet roll with blood staines ! Wont be staying here ever again and management wont compensate or take full responsibility
Overnattede 1 nat i december 2023
Svar fra Hilton London Watford den 14. feb. 2024
Hi, Thank you for your feedback. Id like to apologize that this was your experience. We will be passing this on to our team where necessary. Kind Regards

8/10 Udmærket

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Tallulah den 23. jan. 2024
Thank you for your feedback! We hope to welcome you again to Hilton London Watford soon.

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hilton Watford a warm welcome.
It was nice to be greeted at the Disabled Access ramp and directed to reception. Room was nice and of a standard expected for the price we paid.
Overnattede 3 nætter i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fremragende

Sabrina

Rejste med familie
Synes godt om: Service og personale
Overnattede 8 nætter i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Dårligt

Mohammed

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fremragende

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Most enjoyable stay
A warm welcome and easy check-in. Comfortable twin room with everything you might need. The bar staff were equally friendly, and small plates we ordered for supper were as good as you would want.
Overnattede 1 nat i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 Forfærdeligt

Chloe

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were extremely rude Tried charging me for food and breakfast which we didn’t have Didn’t apologise for any of it Ended up leaving a day early as staff were just awful Bad customer service don’t recommend
Overnattede 2 nætter i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 Udmærket

Caroline

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent hotel to stay at for work, just off M1, handy location
Overnattede 1 nat i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Dårligt

Ventzislav

Overnattede 1 nat i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 Udmærket

Mercedes

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i november 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fremragende

ALAINE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, great breakfast.
Overnattede 1 nat i november 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Fremragende

Ros

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
neither yay neither nay
Very Basic and very expensive for what it is. We used as a last minute booking as building work in our house over ran that particular day. I was accompanied by my wife and 2 young children. To charge £10 parking for the night for patrons is crazy..especially considering the amount of parking spaces there are. We asked for a fridge which the gentleman very kindly brought to us however, there was a pack of cooked chicken that expired in May 2023 inside, which clearly shows a lack of cleaning attention. Not a great stay and very expensive for such a basic hotel. Wouldn't recommend personally but each to their own.
Overnattede 1 nat i november 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 Fremragende

P

Overnattede 1 nat i november 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

6/10 Okay

Caroline

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bar area was nice to sit it. Room need refurbishing. Was surprised to see how old furniture was. Overall comfortable
Overnattede 1 nat i oktober 2023
Svar fra Divya den 1. nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fremragende

Graham

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Divya den 1. nov. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found your stay perfect. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fremragende

Ambikaipakan, Mason

Overnattede 3 nætter i oktober 2023
Svar fra Abi den 27. dec. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not worthy of the Hilton name
First room. Full of flies. Second room. Full of flies Third Room. No flies but no fridge nor air conditioning and a bathroom from 1973. Dreadful hotel.
Overnattede 1 nat i oktober 2023
Svar fra -Front Office den 24. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Dårligt

malachi

Overnattede 1 nat i oktober 2023
Svar fra -Front Office den 24. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Dårligt

GRAHAM

Forretningsrejsende
Faulty fire alarm meant the fire alarm was going off until the early hours
Overnattede 1 nat i oktober 2023
Svar fra -Front Office den 24. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra -Front Office den 24. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 Forfærdeligt

Nick

Overnattede 1 nat i oktober 2023
Svar fra -Front Office den 24. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 Okay

Stephen

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Average
It is just tired my room has massive carpet stain although was clean and large but paid extra for that! Its also horrendously expensive due i guess to be business focused. For this price i expected a LOT better quality
Overnattede 1 nat i oktober 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

8/10 Udmærket

Jayne

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fremragende

Graham

Overnattede 1 nat i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fremragende

Brian, Tamarac

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel with restaurant, bar, and good breakfast. Only one place to eat around the hotel. Very dangerous to cross the street or go to the bus stop. Only really accessible by car or taxi.
Overnattede 3 nætter i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 Okay

takeru

Overnattede 5 nætter i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 Okay

DAVID

Synes ikke om: Faciliteter
Rooms did not have sophisticated facilities. The shower was leaking. There was no seal indicating that the room has been properly sanitised. Location was good, food was ok. Staff very polite and friendly.
Overnattede 2 nætter i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

10/10 Fremragende

Megan

Overnattede 2 nætter i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Okay

Dinesh

Rejste med partner
Synes godt om: Rengøring, service og personale
I found the Parking Charge of £10 per night to be a big put-off. Also, we found the hot breakfast ingredients such as Veg Sausage, Hashbrowns, and baked beans to be somewhat bland and stale. The staff, room cleanliness and cold breakfast was good
Overnattede 1 nat i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra -Front Office den 7. okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Fremragende

michael

Overnattede 1 nat i september 2023
Svar fra Front Desk den 7. sep. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale
Very Average stay
An ok stay. Just stayed one night. Reception at check in was very short & made to feel welcome. The room was clean and comfortable. The breakfast was ok and options for vegeterians, although isnwas very loud due to a group of people speaking very loudly. Given the cost, i would not be staying again.
Overnattede 1 nat i august 2023
Svar fra Front Desk den 7. sep. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.