Hoteller i Waterloo

"yes"

"This is an old property, and the rooms reflect the age. Not bad, dirty, or in disrepair, but well used and not updated. The breakfast had decent variety, but the "hot" items were not very good at all, maybe because they were kept in steamer trays with no heat source. But the waffle maker worked great, and the coffee machine serves hot fresh brew 24/7. Front desk staff was mostly absent during key hours (like morning check out). Seems like they live on the property, and spend more time there...

"Clean room, great staff and a great gathering area in the lobby."

"The property was very serene and the staff was welcoming. Breakfast was delicious!"

"Room was clean. Bed wasn’t very comfortable."

"The staff was rude and no help. The pool and hot tube was nasty. Couldnt even have breakfast because the waffle mix was really thin and runny and didnt turn out and staff didnt even try to fix it so had to spend more money to go out for breakfast. The rooms werent cleaned very good because we found stuff that wasnt even ours in the room. Didnt have any shampoo or conditioner in the room to start with. "

"Good breakfast good morning lace for our needs."

"Remodel rooms are nice and fresh. They are still working on the lobby remodel. Like the rooms sink is outside of the toilet/shower. Close to lots of fast food options and right off highway "

"Breakfast was fresh and staff was friendly and they allowed for our pet - all good."

"Front desk clerk was excellent and helpful. The facility was clean and well maintained. We appreciated the full breakfast. "

"Everything about the Katherine Holle house was outstanding! Very nice room, delicious breakfast and wonderful hosts!"

"Booked a double queen room, when we got there they only had a single king available. When we got to the room and pulled out the pullout couch there was no mattress. I went to the front desk and was told there aren’t mattresses on the pullouts and was given a pillow and a blanket for my daughter to sleep on. Needless to say we all slept in the king. Why would I pay for a double queen room for 3 of us to share a bed. Highly unsatisfied."

"Wish the pool was a little cleaner and the water was working right"

"We were very pleased with our king room. It was very spacious, clean and had everything we needed. Breakfast was great! The man who oversees it was very kind and helpful. Did not get to try pool, hot tub as we had a busy day. Would recommend and come back!"

"Clean and good property with restaurants at a walking distance."

"Did not use the pool. Breakfast was mediocre, nothing special. Staff was friendly but one guy didn’t seem to knowledgeable about laundry room amenities."

"Quiet clean place great breakfast would recommend staying again"

"The furniture looked newer but the carpet was dirty and the doors were old and in rough shape. No body wash in the shower. Coffee was good."

"Exceptionally clean. Attention to details. Loved it. Also convenient location for food or shopping."