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Hazelbrook

3.0-stjernet overnatningssted

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Anmeldelser

7,2 ud af 10.
Godt

Populære faciliteter

  • Parkering er inkluderet
  • Morgenmad tilbydes
  • Rengøring
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Lignende overnatningssteder

Overnatningsstedets facade
Samuel's Heritage Bed & Breakfast
Waterford
  • Morgenmad er inkluderet
  • Kæledyrsvenligt
  • Gratis Wi-Fi
  • Motionscenter
9.6 ud af 10, Enestående, 488 anmeldelser
Prisen er 1.046 kr.
inkluderer skatter og gebyrer
24. maj - 25. maj
Samuel's Heritage Bed & Breakfast
Sammenlign lignende overnatningssteder

Politikker

Indtjekning

Indtjekning starter kl. 16.00

Udtjekning

Udtjekning inden: kl. 11.00

Særlige indtjekningsinstruktioner

Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne

Vigtige oplysninger

Godt at vide

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kontanter
Hvis du afbestiller din reservation, er dette underlagt overnatningsstedets afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer
Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt)

National vurdering

Bedømmelse leveret af Fáilte Ireland, som er Irlands nationale turistudviklingsmyndighed og kilde til officielle stjerneklassifikationer for overnatningssteder.

Ofte stillede spørgsmål

Er Hazelbrook et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos Hazelbrook?

Der er gratis selvstændig parkering og forlænget parkering på dette overnatningssted. Parkering i nærheden er også gratis.

Hvornår er indtjekning på Hazelbrook?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på Hazelbrook?

Udtjekning er kl. 11.00.

Hvor ligger Hazelbrook?

Dette gæstehus ligger i Waterford, kun 15 minutters gang fra Historic Buildings og Edmund Rice Heritage Centre. Derudover ligger Waterford Crystal Factory og St. Patrick's Church ca. 2 km derfra. Du kan desuden gå til Waterford Station på 28 minutter.

Anmeldelser

Anmeldelser af

7,2

Godt

7,8

Rengøring

8,0

Området

8,0

Service og personale

7,6

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 38 af i alt 99 anmeldelser
Bedømmelse på 8 − Udmærket. 22 af i alt 99 anmeldelser
Bedømmelse på 6 − Okay. 13 af i alt 99 anmeldelser
Bedømmelse på 4 − Dårligt. 10 af i alt 99 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 99 anmeldelser

Anmeldelser

Verificeret

2/10 Bundkarakter

Dan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Awful experience…

Awful experience. Got shunted to an unauthorised sub standard house a few days beforehand. Lady insisted on cash only and wouldn’t provide breakfast. My booking clearly states breakfast included. I am not willing to be taken advantage of so left.. Shame on you greedy @hazelbrook
Overnattede 1 nat i august 2022
Verificeret

2/10 Bundkarakter

Baudilio

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They contacted me 4 days before my arrival date to say that the location to stay changed, they when I arrived no one seemed to know about my reservation, I drove back to the B&B and the host said that he was mad about the situation but there was no room for me. Expedia never answered me either. At least they arranged to find another location to stay at night, it was under construction building but at least a place to sleep, this was the worst experience for sure.
Overnattede 1 nat i september 2022
Verificeret

10/10 Fremragende

Benjamin

Synes godt om: Service og personale
Although I didn't ultimately stay at Hazelbrook, I would like to commend the manager, Graham, for his professionalism & resilience, in twice finding alternative accommodation when it proved not to be possible for me to stay there, then understanding when my own plans changed at the last moment. This was a most impressive example of excellent customer service in challenging circumstances.
Overnattede 2 nætter i september 2022
Verificeret

2/10 Bundkarakter

Danielle

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Booked for college as i only had 2 weeks and when i received a call confirmation i realised that it was for a different BnB, which i had been moved to without notice or permission.
Overnattede 5 nætter i september 2022
Verificeret

8/10 Godt

Tara

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was a bit worn, but clean and comfortable as well as close to downtown Waterford. A nice and affordable choice.
Overnattede 1 nat i september 2022
Verificeret

4/10 Ringe

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The host was gracious and accommodating though we were surprised to find they only accepted cash payment. The room itself was quite small, and modestly outfitted. Bedding was stained and threadbare, no toiletry amenities, and shower was in poor condition. The room appeared “cleaned”, but bed/pillows were worn and rather uncomfortable (not to mention the stains on linens that were off putting).
Overnattede 1 nat i august 2022
Verificeret

2/10 Bundkarakter

MAURIZIO

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Family room? horrible experience

Highly recommended for anyone who wants to experience prison life. We booked a suite with 4 beds for 3 adults and received a room with a double bed and a cot with no space to walk around or place the luggage. We complained with the host and he said it was a family room as requested (judge yourself from the photos). PS: we booked this room 4 months in advance, so we think this is an improvised accomodation to earn more money selling our room to an other larger group.
Overnattede 1 nat i august 2022
Verificeret

2/10 Bundkarakter

Martin

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very very basic. It was just about ok for our one night stay. Didn’t get the 4 person room I reserved. Instead got split across 2 rooms, one was a double room with a fold up bed on the floor other was an attic room where you couldn’t standup (looked like it had been just set up for us). Host insisted on cash up on arrival, bathroom were unclean and a little smelly. Rooms where dusty with visible mould. We literally slept over night and moved on so it was ok, glad we weren’t staying longer. It was the only place I could reserve on that night but wouldn’t recommend this location.
Overnattede 1 nat i august 2022
Verificeret

6/10 Okay

Shannon

Synes godt om: Rengøring
I didn't realize how far this was from the key areas of Waterford or that it was such a basic accommodation. It is fine if you understand these factors.
Overnattede 1 nat i juli 2022
Verificeret

2/10 Bundkarakter

karen

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
AVOID! Upon arrival, the owner insisted on cash and that we would receive no breakfast even though our receipt clearly acknowledged our reservation which included free breakfast. In our room on the back of the door there was another sign indicating what time breakfast was being served, yet we were excluded and others were receiving breakfast the next morning. Our room was tiny, dirty and I killed numerous insects within the first couple of hours. The bed was a very old box spring, which had springs protruding out of the fabric so sharply that my hand actually got caught on the spring while moving my hand across the bed. The bathroom was dirty, had no soap and had towels so old and rough I wouldn’t even use them to wash my car. There was no Wi-Fi, there were people yelling and children running around the hallways until past 11 pm. All of this, and an atmosphere that reminded me of a funeral home while also being in a terrible location. There is a Travelodge down the street.
Overnattede 1 nat i juli 2022
Verificeret

10/10 Fremragende

Lynn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean n comfy. Nice quit sun room to relax in
Overnattede 1 nat i juni 2022
Verificeret

2/10 Bundkarakter

JOHN

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NOT RECOMMENDED! Room was tired to say the least. The Bathroom/ shower room was the main problem with the accommodation, water pressure was none existence, you had to be pretty fit to open & close the shower doors. The toiletwas appalling with sewerage smell continual. On arrival the proprietor requested cash and advising no breakfast was avaliable. And suggesting the card was only a fall back, I advised that I would sort in the morning, he said he had heard that before, I can understand why, if you spent a night in that room, the payment of the full amout might become an issue.
Overnattede 1 nat i juni 2022
Verificeret

8/10 Godt

Stephanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Walkable distance from the shopping center and Waterford Crystal. Very quiet area and our host was very caring and helpful.
Overnattede 1 nat i juni 2022
Verificeret

4/10 Ringe

Kjell Roger

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

Average - and no breakfast

No breakfast included, even the hotels.com page said so. Polite and friendly host, but other than that, this wast just average. B&B without Breakfast is just a B. If you know what I mean.
Overnattede 1 nat i maj 2022
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I had a very good stay, the service was great and even allowed me to store luggage in the morning, long before check in, so that I could explore the city less the baggage. The room was large and the beds were comfortable and clean.
Overnattede 1 nat i maj 2022
Verificeret

4/10 Ringe

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Was disappointed to learn upon arrival that payment was due in cash and they were not serving breakfast even tho it was advertised as a BnB. Coffee and wrapped pastries could have been provided. Furniture in sun room needs attention. The host was very friendly and polite
Overnattede 1 nat i april 2022
Verificeret

8/10 Godt

Jean Guy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
When booking I booked for a private bathroom, unfortunately there was a sharing bathroom.
Overnattede 1 nat i januar 2022
Verificeret

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

5 star ⭐️

Great atmosphere and very friendly service felt at home 🏡
Overnattede 1 nat i september 2021
Verificeret

6/10 Okay

dawn

Synes godt om: Service og personale
The stay was adequate. The shower was antiquated, There was either scalding hot, or freezing cold water, no in between. The host was available and responded to requests. Breakfast was not included. He said it was due to Covid. Covid has been around for over a year. He should change the Breakfast Included amenity on the booking site.
Overnattede 1 nat i august 2021
Verificeret

6/10 Okay

Joanne

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Had to pay cash. Not stated on app. As a business traveller this caused issues. Room not overly clean and damp smell
Overnattede 1 nat i august 2021
Verificeret

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location- clean and comfortable
Overnattede 2 nætter i juli 2021
Verificeret

4/10 Ringe

Tariq

Synes ikke om: Værelsets komfort

You're better off elsewhere!

So first let me say the manager was friendly when I arrived but it went downhill from there. I wasn't put in a room in this B&B but rather another one a few doors down the street. I had also booked a family room because it had a desk and a chair in the room (handy for eating and doing some work) but I was put into a small room with just a bed that took up most of the room. I was in a bit of a rush so I said I would address it when I got back, but it was late by the time I returned so I just hopped into the bed. I found several hairs in the bed which wasn't pleasant. On the topic of cleanliness the room was clean but everything was fairly outdated, wallpaper peeling off, a stale smell in the en suite, the lamp didn't work and the blinds definitely needed a clean. I figured though look I'm not paying a lot I'll let most of that stuff slide but I soon found out that the place must have been student accommodation or something because when I was in bed the second night there must have been a party because they other tenants were all talking to each other in the hallway until after 2am (there was a communal bathroom right outside my room as well which kept having its door slammed). Then I was woken up at 7am by more noise. Had to cancel my plans off hiking with friends I was so tired. Called the manager to use the iron & ironing board, they didn't have one even though it's listed here. Finally parking is very tight. If other people are staying don't expect to get out easy!
Overnattede 2 nætter i maj 2021
Verificeret

6/10 Okay

Yvonne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
all ok apart from hotel. com taking the fee for the room and also paid cash on arrival as requested.... still waiting for refund
Overnattede 1 nat i maj 2021
Verificeret

8/10 Godt

Mary

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

Disappointed

Location to city center was great. Graham was accommodating to let us check in a bit early and having a car area in front was a great convenience. Breakfast was delicious! Check out was listed as 11, but while I was out, my son was kicked out of the room at 10 and I did not have time to check for left items. As it turned out, I did leave 2 valuable items that I asked to get back, but no answer from my e mail request.
Overnattede 1 nat i september 2019
Verificeret

10/10 Fremragende

I

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Waterford Business Trip

First class again. Graham couldn’t do more.
Overnattede 1 nat i oktober 2019