Hoteller nær Waterfall Canyon Trail

"I am extremely upset with my experience. This morning I left my room, I placed the do not disturb plaque on my door, and left my phone in my room at 9:45 am to walk to the parking lot. As I returned several minutes later, the housekeeping services was leaving my room with a garbage bag! I immediately asked what they were doing in my room. They responded with a reply that they thought I had left, and took my phone! I was in directed to have to go pick up my phone downstairs where I was ID deed....

"The room was good and clean and the service people were very friendly and helpful. The only issue had to do with late night noise from some of the folks staying there and the issue of street racing at night which is not under your control but often made it hard to stay asleep. Your location otherwise was great and very convenient to visit the surrounding areas. Thanks"

"The hotel was clean and the staff was great. My only complaints are 1. The A/C couldn’t regulate the temperature very well. It was constantly turning on and off throughout the night, making it hard to sleep. 2. The blinds over the window didn’t seal the window very well and let in lots of light. 3. We stayed 2 nights and they didn’t come in and make the beds and refresh towels after the first night."

"The housekeeping staff at this hotel was some of the best I've experienced. Everything was spotless and well-maintained. And when they came in to do housekeeping, they made the beds so nice and left tons of fresh towels. The breakfast was decent and the dining area very clean. We also enjoyed the pool and hot tub, which had plenty of towels and was clean. We are at Cactus Red's across the parking lot and had some amazing shrimp fajitas! We will definitely stay here again!"

"Do not recommend, bed sheets had bedbugs. Good thing we brought our own sheets and did not use theirs. We rolled up the sheets and placed on edge of bed when we arrived, wasn't until the last night of our stay when we found two bedbugs in those sheets. Changing rooms wouldn't have made a difference. They said they exterminate every other week. Clearly they need to do it more often and move furniture around. Who knows if there's more hiding inside. The outside and surrounding areas is beautiful,...

"Great place to stay, bed is comfortable and room is clean and spacious."

"Excellent stay"

"Very nice hotel staff was great. The only down side was there is no elevator."

"The beds were very hard. Rooms were clean. Staff were very friendly and helpful. Breakfast was mediocre. Carpets in halls were very worn and dirty."

"The hotel was loud, slamming doors nonstop, and people shouting in neighboring room late into the night/morning. It wasn’t a good stay."

"They didn’t have my reservation and I to pay a second time. And the property was awful it was disgusting I stayed 2 hours and went to a different hotel."

"Off the beaten path, but so worth it. This place is absolutely dreamy. We got there a little before 11PM. The property was lit up with white twinkling lights and beautiful landscaping. Checked in at the front desk. We were given our breakfast menus to pick what we wanted for breakfast. Got the keys to our cabin and it was so perfect. Cozy and warm. Slept absolutely amazing. Called the front desk for breakfast, they bring it to your cabin. I ordered the churro waffle, thick bacon and...

"Clean comfortable and delicious breakfast"

"There wasn’t one thing I didn’t like. Our stay was perfect, the hotel was clean, the staff friendly. The location was easy to navigate and close to lots of places to eat."