Udendørs pool, åben fra kl. 06.00 til kl. 22.00, parasoller, liggestole

Anmeldelser af Omni Shoreham Hotel

4 out of 5
Omni Shoreham Hotel
2500 Calvert St Nw, Washington, DC

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 799 af i alt 1319 anmeldelser" "
Bedømmelse på 8 − Udmærket. 260 af i alt 1319 anmeldelser" "
Bedømmelse på 6 − Okay. 121 af i alt 1319 anmeldelser" "
Bedømmelse på 4 − Dårligt. 66 af i alt 1319 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 73 af i alt 1319 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jacob

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overall a hotel I would not recommend
The hotel appears worn. There is no free Wifi, which I believe should be available at a hotel in this price range. The room is large and spacious. It has what it needs to have. However, it is only mediocrely cleaned. A bit dusty and superficially clean. The restaurant has fine service, but the food is not particularly good. At a hotel in this price range, quality should be expected. It's bistro food. Not good enough. Overall, a hotel I would not recommend. It is too expensive and the quality does not match the price.
Overnattede 3 nætter i januar 2024
Svar fra sop den 18. jan. 2024
Dear Jacob,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

10/10 Fremragende

Christopher

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the city via metro. Classic hotel look, but plenty of amenities. For sure recommend it.
Overnattede 6 nætter i maj 2024

8/10 Udmærket

Michael

Rejste med familie
Synes godt om: Faciliteter
Nice hotel, WiFi you have to purchase at a high rate
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Rafi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall we had a good experience with the Hotel, Staff and Restaurants.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Big. Felt like what an old school resort was like. Had a Las Vegas Feel. We had a late check in after 11pm It would have been nice to at least have vending machines available to get a coke and a candy bar.
Overnattede 4 nætter i maj 2024

6/10 Okay

Selene

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff were fantastic (except for the woman at check in who didn't know the hotel had a jacuzzi)! The elevator was very slow, small, and one was broken. The air in the rooms smelled horrible! They knew 4 people would be in the room but only gave us 2 towels. Front desk never answered phone. Sunday brunch started way too early (there was no just breakfast option), was insanely expensive for oatmeal and yogurt, and took an hour to get to us. I hope they get things worked out in hospitality because the brunch situation was very unfortunate. The grounds were lovely and area seemed safe.
Overnattede 2 nætter i maj 2024
Svar fra deborah den 26. maj 2024
Thank you for your feedback and for letting us know the issues you experience why staying with us so we can address them

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is wonderful.
Overnattede 2 nætter i maj 2024
Svar fra deborah den 26. maj 2024
Thank you for your feedback and we are looking forward to seeing you next stay with us

10/10 Fremragende

erika

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel for advent and wedding
Overnattede 1 nat i maj 2024
Svar fra deborah den 26. maj 2024
Thank you so much for your feed back and we here are so glad you enjoyed your stay

10/10 Fremragende

Terri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

morris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is beautiful with many self-contained amenities and very attractive outdoor spaces including the pool. The lobby and surrounding areas are huge with many places to sit and lounge. The location is great for walking to many dining options and the metro. The rooms are very spacious with comfortable furniture and bed. The on-site restaurant is very convenient and the food is quite good. The only downside I experienced was that the drains in the bathroom sink and tub were slow. Overall it was a very enjoyable visit to this property and I will definitely come back if my plans bring me back that way again.
Overnattede 3 nætter i maj 2024
Svar fra deborah den 26. maj 2024
Thank you so much your feedback about our property and letting us know the issues that your experiences why residing with us

10/10 Fremragende

Suneil

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding service!
Overnattede 3 nætter i maj 2024
Svar fra Sherry Qureshi den 26. maj 2024
Thank you so much for the kind feedback, we truly appreciate it

8/10 Udmærket

Georgianna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy starting point to get around city
Overnattede 2 nætter i maj 2024
Svar fra Sherry Qureshi den 26. maj 2024
Thank you so much for the kind feedback we truly appreciate it

10/10 Fremragende

Nancy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Top of the line
Overnattede 4 nætter i maj 2024
Svar fra Sherry Qureshi den 26. maj 2024
Thank you very much for the kind feedback, we truly appreciate it

8/10 Udmærket

Lindsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Alton Bailey- Guest Relations Manager den 22. maj 2024
Hello Lindsey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

8/10 Udmærket

Melanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel!!! It was fantastic except for one thing: housekeeping was unbelievably loud; slamming doors, chatter, banging against the walls. Not everyone gets up early.
Overnattede 3 nætter i maj 2024
Svar fra deborah den 21. maj 2024
Thank you for your feedback we here at the Shoreham are very happy to hear that you enjoyed your stay with us

8/10 Udmærket

Rosemary, Woodbridge

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Classic hotel in nice neighborhood with easy walking access to nice restaurants. Staff at this hotel were top notch, very helpful
Overnattede 1 nat i marts 2024
Svar fra deborah den 21. maj 2024
Thank you for your feedback and we are happy you enjoyed your stay with us

8/10 Udmærket

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
While the property and staff are excellent I think a lot of services I’ve come to accept as standard were a separate charge which was surprising considering the price point of the property. Wi-fi not being included was surprising esp considering they had older TV’s which only allowed cromecast over wifi. Don’t bother paying for parking we easily found street parking all weekend right around the corner.
Overnattede 3 nætter i maj 2024
Svar fra deborah den 21. maj 2024
Thank you for your feedback and letting us know the issue you and how your experience was with us here at the Shoreham.

6/10 Okay

Jason

Rejste med partner
Synes ikke om: Faciliteter
The pictures of the properly are deceiving. The pool was not open are room was small and stuffy. House keeping was slamming the doors at 930am when we had the do not disturb sign up. They only gave us one complimentary drink voucher it was two people on the reservation. Overall it was over hyped and over priced would not recommend or go back.
Overnattede 2 nætter i maj 2024
Svar fra Alton Bailey- Guest Relations Manager den 20. maj 2024
Dear Jason,Thank you for completing the survey regarding your recent stay at our property.Thank you for being a Select Guest member with Omni Hotels, your business is very important to us. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to sincerely apologize for the inconvenience that you encountered. We take pride in caring for our guests and we will take the necessary actions to ensure this experience is not repeated. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 Fremragende

Ethan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel. Excellent rooms and service.
Overnattede 2 nætter i maj 2024
Svar fra deborah den 19. maj 2024
Thank you for your feed back

10/10 Fremragende

Barbara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enough
Overnattede 2 nætter i maj 2024
Svar fra sophie den 16. maj 2024
Thank you so much for your rating, we are extremely happy to see that you had a great experience. Please make sure to visit us again. Sincerely,

10/10 Fremragende

Carsten

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Other the dated style, everything about the Shoreham was excellent, in particular the helpful staff and the nice heated pool.
Overnattede 4 nætter i maj 2024
Svar fra sophie den 16. maj 2024
Thank you so much for your kind feedback. We are very proud of our Team and we will make sure to share your comments with them.

10/10 Fremragende

Sherri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely, old world elegant hotel. Stunning lobby and modern room with vintage feel.
Overnattede 1 nat i maj 2024
Svar fra sophie den 16. maj 2024
Thank you Sherri for your review. We hope to see you back soon. Regards,

6/10 Okay

Jennifer

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra sophie den 16. maj 2024
Thank you Jennifer for your review, please accept our apologies if your stay was not entirely to your satisfaction. We hope that you will give us a second chance. Sincerely

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra sophie den 16. maj 2024
Thank you Michelle, we are pleased to see that you enjoyed your time with us, away from home. We really appreciate you.Regards,

4/10 Dårligt

Shoreh

Rejste med partner
Synes ikke om: Faciliteter
While we appreciated the historic value of the hotel and even though the common areas are well taken care of, the rooms and the facilities within the room were in dire need of an upgrade and attention. We ended up switching rooms three times. The first one was next to a very loud boiler room and the fume in the hallway was unbearable. The second room smelled so bad that we could not breathe. We think a pet had an accident on the carpet. The last room’s AC was broken but we just ran out of energy to move and thankfully the weather became cooler. I have been to other Omnis and have loved those every time but this experience will make me think twice before I decide based on the brand name and past experience!
Overnattede 3 nætter i maj 2024
Svar fra Alton Bailey- Guest Relations Manager den 12. maj 2024
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham, I would like to formally apologize for your recent experience. At the Shoreham, we take pride in caring for our guests and we will ensure to target the areas that need improvement so that you and future guests do not repeat this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 Fremragende

Joanne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Alton Bailey- Guest Relations Manager den 12. maj 2024
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 Fremragende

Leslie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel.
Overnattede 2 nætter i maj 2024
Svar fra Michael den 10. maj 2024
Hello Lesly, Thank you for completing the survey, we are very happy to see that you enjoyed your stay with us.If I can be of any assistance to you, please let me know. Have a great day!

10/10 Fremragende

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
We really enjoyed our stay at the Omni Shoreham. A special thanks to Tulu who went above and beyond to help us. All of the door staff were friendly and helpful. Great facilities and great location.
Overnattede 3 nætter i maj 2024
Svar fra Michael den 10. maj 2024
Hello Julie, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us, thanks for your kind words, it will be celebrated with the Tulu and the team!.Hope to see you again.

10/10 Fremragende

David

Overnattede 1 nat i maj 2024

8/10 Udmærket

Edwin

Overnattede 3 nætter i maj 2024

10/10 Fremragende

Arthur

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel
Overnattede 4 nætter i februar 2024
Svar fra sophie den 8. maj 2024
Dear Arthur, thank you so much for your feedback. They are very important to us. We hope to see you back soon.

8/10 Udmærket

Joshua

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pretty. A bit old though but nice
Overnattede 1 nat i maj 2024
Svar fra Michael den 10. maj 2024
Hello Joshua, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us.Thanks for the nice rate!Hope to see you again.

10/10 Fremragende

Ihsan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beatiful
Overnattede 1 nat i februar 2024

6/10 Okay

Judith

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overpriced and the front desk staff and some restaurant staff were less than impressive. I wouldn't choose this property again.
Overnattede 4 nætter i april 2024
Svar fra Alton Bailey- Guest Relations Manager den 5. maj 2024
Dear Wanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to apologize for your experience. We will be conducting the necessary training for my team so that you and future guest do not have this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

10/10 Fremragende

Kimberly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice!
Overnattede 3 nætter i april 2024
Svar fra Alton Bailey- Guest Relations Manager den 5. maj 2024
Hello Kimberly,Thank you for your kind review. It helps to motivate and inspire our team to continue providing excellent service to you and future guests. We hope to see you again soon.Kindest Regards

6/10 Okay

Marianne

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This is clearly an old hotel that went through some updating. The lobby is a typical convention hotel entrance. There seemed to be only one elevator working. It took me two days to get the thermostat adjusted, and the air conditioning sounds like a plane taking off. They charge $4.95 per day for wifi which is ridiculous in this date and age. They remove the charge if one becomes a "member" which one then unwillingly does.
Overnattede 4 nætter i april 2024
Svar fra Alton Bailey- Guest Relations Manager den 3. maj 2024
Dear Marianne,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would Like to apologize for your experience. Please know that we are working on improving the things you mentioned for you and future guests. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Udmærket

Doris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
House staff was very slow
Overnattede 2 nætter i april 2024
Svar fra Michael den 1. maj 2024
Hello Doris, Thank you so much for completing the survey, I am really sorry we fell short on your expectations, we will notify our Director of Housekeeping and we will address your comments.Hope to see you again, we will do better.

10/10 Fremragende

sandy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love garden
Overnattede 1 nat i april 2024
Svar fra Michael den 1. maj 2024
Hello Sandy, Thank you so much for completing the survey, I am very happy to see that you enjoyed our garden.Hope to see you again.If I can be of any assistance please let me know.

10/10 Fremragende

Jackie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had the best time everyone was awesome
Overnattede 2 nætter i april 2024
Svar fra Valrie den 29. apr. 2024
Good evening Jackie,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Fremragende

Deborah

Synes godt om: Overnatningsstedets tilstand og faciliteter
Geeat
Overnattede 5 nætter i april 2024
Svar fra Valrie den 29. apr. 2024
Good evening Deborah,Thank you so much for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Fremragende

Idsacoow

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have come to the shoreham hotel wx now and both times we have experienced noting nut good
Overnattede 1 nat i april 2024
Svar fra Valrie den 29. apr. 2024
Good evening Idsacoow,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Fremragende

Shawanna

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and nice rooms.
Overnattede 3 nætter i april 2024
Svar fra Valrie den 29. apr. 2024
Good evening Shawanna,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed our accommodations, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Alton Bailey- Guest Relations Manager den 25. apr. 2024
Dear Nancy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 Fremragende

Beth

Overnattede 1 nat i april 2024
Svar fra sophie den 16. maj 2024
Thank you Beth for your review, do not hesitate to visit us again. Regards,

10/10 Fremragende

Nichola

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was a wonderful experience for my friend and I. Annett and Qazi in dining were wonderful and VERY welcoming. Crystal at the front desk was amazing, her welcome smiling and how she treated us when we arrived was profound. DEBORAH at the front desk had too much ATTITUDE for our liking when we went to pick up our new keys, she was a BIG turn off. Other than her our overall experience was amazing. Would definitely return and recommend this resort.
Overnattede 1 nat i april 2024
Svar fra Alton Bailey- Guest Relations Manager den 22. apr. 2024
Hello Mary,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business and most importantly, thank you for sharing your kind words to the public. We look forward to seeing you soon. Kindest Regards

10/10 Fremragende

Francis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the beds and linens. Great sleep!
Overnattede 1 nat i marts 2024
Svar fra Alton Bailey- Guest Relations Manager den 22. apr. 2024
Hello Francis,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business. Most importantly, thank you for sharing your kind words to the public. we look forward to having you with us soon again. Kindest Regards

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra deborah den 23. apr. 2024
Dear Mr. Nicholas we are happy you enjoyed your stay here with us and we are looking forward to your return.

6/10 Okay

Susan

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The beds were not comfortable and the sheets were like paper and made crinkle sounds every time you moved.. pillows hard
Overnattede 1 nat i april 2024
Svar fra Valrie den 22. apr. 2024
Good evening Susan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. I am so sorry your stay was not ideal. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.

10/10 Fremragende

Sheila

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room. Clean and beautiful pool fun for the family.
Overnattede 2 nætter i april 2024
Svar fra Valrie den 20. apr. 2024
Good evening Sheila,Thank you so much for your graet review. It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

6/10 Okay

Lesley

Overnattede 4 nætter i april 2024
Svar fra Sherry den 21. apr. 2024
Dear LesleyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.