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Anmeldelser af Days Inn by Wyndham Washington DC/Connecticut Avenue

2.5 out of 5
Days Inn by Wyndham Washington DC/Connecticut Avenue
4400 Connecticut Ave NW, Washington, DC

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 195 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 233 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 211 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 184 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 183 af i alt 1006 anmeldelser" "

6,2/10

Rengøring

7,0/10

Service og personale

5,2/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Richard

There was no glass or cup in the bathroom for brushing teeth. Bathroom faucet lacked an aerator and sprayed full force.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Shivvon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i maj 2024

4/10 Dårligt

Brad

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Sylvia

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the cost of the room, there is no microwave and fridge. It’s old and dirty. I didn’t get room service there 3 days I was there. It was disappointing. I would not recommend. I front desk person was just plain rude while others were nice and helpful.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Hello Sylvia,Thank you for sharing your experience. We are disappointed to hear that your recent stay did not meet expectations. Your feedback is valuable to us, and we are in the process of upgrading our rooms to enhance the comfort of our guests. In addition, we will address your concerns with service promptly and apologize for the inconvenience. We hope to have the opportunity to welcome you back in the future to change your perceptions.

4/10 Dårligt

Misghina

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Poor
Overnattede 1 nat i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Misghina,Thank you for your review. We regret to learn of your disappointment with your experience. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline.

2/10 Forfærdeligt

Dragan

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked nothing in this hotel. Another room that was booked 3 months in advance was sold to someone else…!
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Dragan,Thank you for your feedback. We understand your frustration and are concerned about your experience. Your comments are important to us, and we'll look into this matter to prevent it from happening again. We hope you'll consider giving us another opportunity to provide you with a better experience in the future.

10/10 Fremragende

Frank

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

6/10 Okay

Kathy

Rejste med familie
Synes godt om: Service og personale
Large dead roach in hallway . No mini fridge
Overnattede 1 nat i maj 2024
Svar fra General Manager den 15. maj 2024
Dear Kathy,We appreciate your feedback and are happy to see that aspects of your stay were pleasant. However, we apologize for any concerns about unwelcome visitors and for any disappointment with the in-room amenities. Although we undergo regular pest control procedures, we will conduct a thorough investigation to ensure these matters are resolved swiftly. It was a pleasure having you here, and we hope you'll consider giving us another opportunity to change your perceptions in the future.

4/10 Dårligt

Richard

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
IDK how long ago Wyndham aquired Days Inn, but this was NOT what I would expect to be Wyndham standards. The door frame in the bath room was rusting, at the bottom, because the shower curtain is extremely difficult to close the gap to the wall and water puddles on the floor. No food, no guest accessible microwave to reheat even coffee. One elevator (of 2) was damaged. Someone had smashed the key reader, preventing guests to go up to rooms. It did funtion to go down. TV remote only allows linear channel scrolling with no ID or guide, making it impossible to find the beginning of any program. This is just the short list.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 15. maj 2024
Dear Richard,Thank you for taking a moment to leave your review. It's unfortunate to hear about your disappointing stay. Please know that what you've described does not reflect the level of quality we aim to provide our guests, and we apologize for any discomfort and inconvenience you had in your room. Rest assured, we will relay your concerns to our team to ensure we are meeting our high standards of guest satisfaction going forward. Also, please know that our friendly team is always available to point our guests towards our nearby Starbucks and other fantastic restaurants when they are in need of food options. Nevertheless, it was a pleasure having you here, and we hope to have the chance to change your perceptions with an improved stay in the future.

2/10 Forfærdeligt

Ali

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not clean and the service is very bad
Overnattede 1 nat i maj 2024
Svar fra General Manager den 15. maj 2024
Dear Ali,Thank you for taking a moment to share your thoughts with us. We are disappointed your experience was not as expected, and we apologize for any concerns with our cleaning or service. Our housekeeping team will resolve these matters immediately, and we will ensure our hospitality standards are being met going forward. It was an honor having you as our guest, and we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve in the future.

10/10 Fremragende

Heba

Rejste med familie, Forretningsrejsende
Synes ikke om: Faciliteter
Parking is extremely tight (cars have to hit your door based on space) and it’s $25 per day. Rooms are clean but my particular room smelled like marijuana. Staff was nice.pretty pricey for a two star hotel.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Heba,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our friendly staff, we are sorry your stay wasn't perfect. Please know we do all we can to ensure our smoke-free policies are adhered to, and we hope our guests will make us aware if there's ever a concern. All of your comments are important to us and will be shared with the team. We are constantly working to improve and hope to have another opportunity to welcome you back and impress you further.

6/10 Okay

Bayo

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Location is ok, property and amenities are very old. The mattress has to be one of the most uncomfortable hotel mattresses I've ever stayed in. If you are going for a vacation, don't recommend. If a quick trip and just need a place to put your head down, go for it.
Overnattede 1 nat i april 2024
Svar fra General Manager den 9. maj 2024
Dear Bayo,We appreciate your feedback, and we're glad our location worked well for your trip. However, we apologize for any issues with the beds and for any concerns about the age of the property. We'll keep your comments in mind for future updates, and we hope you'll consider staying with us again should you be back in the area.

6/10 Okay

Joseph

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was excellent. The property needs a face lift VERY BADLY. I would not stay at this property again. It does not represent your brand well.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 6. maj 2024
Dear Joseph,Thank you for your review. We value your feedback and the time you've taken to share. While we're excited that our hospitable team was the highlight of your stay, we are distressed that the same cannot be said about our facilities. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions.

10/10 Fremragende

Rene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Ana den 9. maj 2024
Thank you for staying with us.

10/10 Fremragende

Tracy Slice

Rejste med familie
Synes godt om: Service og personale
Great location. Property just needs to be updated.
Overnattede 1 nat i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Tracy,We built our property with location in mind, allowing our guests to take in all of DC's beautiful, historical locations with ease. Guest feedback like yours also helps us deliver an improved experience as we work hard to enhance our appeal as the ultimate DC destination. We hope to see you again soon at Days Inn by Wyndham Washington DC/Connecticut Avenue.

4/10 Dårligt

Javier Quintero

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No me gusta es sucio
Overnattede 2 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Javier,Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about cleanliness. This does not represent the level of accommodation we aim to provide, and we'll pass your comments along to our housekeeping staff for improvement. If you're in the area again, please consider coming back to see us.

6/10 Okay

Rami

Overnattede 1 nat i april 2024
Svar fra Ana den 15. maj 2024
Thank you for staying with us

4/10 Dårligt

Adejumoke

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property wasn’t renovated for all their charging
Overnattede 1 nat i april 2024
Svar fra General Manager den 26. apr. 2024
We sincerely appreciate your feedback. While we're sorry to hear your recent stay didn't exceed your expectations, you can rest assured we've shared your comments with our team for further review. Fortunately, we're pleased to let you know that we are in the process of renovating our rooms. It was a pleasure to welcome you, and we hope to have you join us again once our transformations are complete so that we can have the chance to exceed your expectations.

6/10 Okay

Maureen

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Ana den 1. maj 2024
Thank you for staying with us!

10/10 Fremragende

MANUEL

Synes godt om: Faciliteter
Me gusti muchk el hote
Overnattede 7 nætter i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Manuel,Thank you so much for choosing to stay with us at Days Inn Washington DC. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great access to the Metro subway into Washington DC. Staff freindly & helpful
Overnattede 8 nætter i april 2024
Svar fra General Manager den 22. apr. 2024
Dear James,Thank you for staying at Days Inn by Wyndham Washington DC/Connecticut Avenue. We appreciate your recent feedback and taking the time to share your thoughts. Indeed, our location is ideal to access the Metro! We are so happy you enjoyed your stay, and we hope to see you soon.

6/10 Okay

Tamara

Overnattede 2 nætter i april 2024
Svar fra Ana den 22. apr. 2024
Thank you for staying with us

2/10 Forfærdeligt

Lena

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No hot water!
Overnattede 1 nat i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Lena,Thank you for your feedback. We're concerned about the hot water issue you experienced, and we will have our maintenance team look into this further. We hope to welcome you back soon for a more comfortable stay.

8/10 Udmærket

Laura, Brooklyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Less amenities and accoutrements considering the price.
Overnattede 1 nat i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Laura,Thank you for your review. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! Rest assured, our prices are competitive for our area— though we'll be sure to share your concerns with our team to seize any opportunity to improve. That being said, we hope to deliver a fantastic overall value the next time you visit our property.

6/10 Okay

Charmaine

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Building interior seems a little run down. The rooms are generally clean but there were brown (coffee?) Stains on the curtains and there was mold/mildew on the shower wall. Very overpriced for the state of the room. Im sure if i carefully inspected the entire room it would have had more issues. But honestly, ignorance is bliss and i was just staying the one night.
Overnattede 1 nat i april 2024
Svar fra General Manager den 17. apr. 2024
Dear Charmaine,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Rest assured, our prices are competitive for our area— though we'll be sure to share your concerns with our internal team to ensure our high standards of cleanliness are being met. That said, we hope to deliver a fantastic overall stay the next time you visit our property.

2/10 Forfærdeligt

Andrew

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is in deplorable conditions. Paint was pealing in the bathtub. Carpets filthy. Hotel only has room housekeeping every 3 days. Even when I asked for clean towels every day this did not happen. Stay away
Overnattede 6 nætter i marts 2024
Svar fra General Manager den 16. apr. 2024
Dear Andrew,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory state of your room and any lack of service you received. We will use your feedback to help improve the experience of future guests. Please be aware that we are currently upgrading our rooms, and we hope you will visit us again soon after the renovations are finished.

8/10 Udmærket

Kristin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Good value, safe, convenient, but room smelled like smoke.
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Kristin,We always appreciate hearing from our guests. It's great to know that our safe, convenient accommodations and affordable rates added to your experience. However, we apologize for any concerns about odor, and we'll look into your comments further. Should you be in the area again, please come back to see us.

2/10 Forfærdeligt

Eduardo

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place was dirty
Overnattede 4 nætter i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Eduardo,The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness. This does not represent the level of accommodation we aim to provide, and we'll speak with our housekeeping staff about your comments. Should you be in the area again, please come back to see us.

10/10 Fremragende

Yefim

Overnattede 1 nat i april 2024
Svar fra Ana den 9. maj 2024
Thank you for staying with us.

10/10 Fremragende

SAID G

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ME GUSTO TODO
Overnattede 2 nætter i april 2024
Svar fra General Manager den 10. apr. 2024
Thank you so much for choosing Days Inn Washington DC. We are thrilled to learn you had such a pleasant stay and appreciated our great property. Your kind words are very much appreciated, and we hope to see you again soon for another unforgettable experience.

4/10 Dårligt

Baris

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra Ana den 18. apr. 2024
Thank you for staying with us

4/10 Dårligt

Hisatoshi

Overnattede 1 nat i april 2024
Svar fra Ana den 1. maj 2024
Thank you for staying with us!

2/10 Forfærdeligt

Leela

Rejste med familie
Not a place to recommend to anyone
Overnattede 5 nætter i marts 2024
Svar fra General Manager den 8. apr. 2024
Dear Leela,Thank you for choosing to stay with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit and would appreciate reading more about how you feel we could improve. Guest feedback is very important to us, and we look forward to connecting with you.

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Service og personale
Good Value Basic Good Accommodation in great neighborhood on subway line, with great restaurants and bakeries close by, Very close to several colleges.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Elizabeth,Thank you for choosing Days Inn Washington DC for your recent stay! We're glad our location was ideal for your trip and that you appreciated our affordable rates. The next time you're in town, please come see us again.

8/10 Udmærket

Madhuri

Overnattede 1 nat i marts 2024
Svar fra Ana den 2. apr. 2024
Thank you for staying with us!

8/10 Udmærket

Mary

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Safe area and convenient to metro
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Mary,Thank you for your review of your recent stay. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! It was a pleasure having you here, and we hope you return to Days Inn Washington DC soon.

6/10 Okay

Roseann, Runnemede

Synes godt om: Service og personale
Synes ikke om: Faciliteter
I like the area the Hotel is in. Lots of great little shops and dining options aroumd. BUT, thr hotel room, was not clean. It was never vacuumed, the shower head was broke and didn't stay in place. The vending machine of liquids, was more than 1/2 empty. Luckily, I was only staying for 1 night , basically to sleep.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Roseann,While we are happy you enjoyed our great location, we are sorry you had concerns with our accommodations. Housekeeping is offered every three days or upon request. That said, we take reports of poor room conditions very seriously and will be discussing your feedback with our team to ensure improvements are made where necessary. We are committed to providing unparalleled guest satisfaction and appreciate you taking the time to review your experience. Please consider staying with us again in the future for the exceptional stay you truly deserve.

8/10 Udmærket

sinh

Overnattede 2 nætter i marts 2024
Svar fra Ana den 11. apr. 2024
Thank you for staying with us

4/10 Dårligt

Yoshinori

Overnattede 3 nætter i marts 2024
Svar fra Ana den 11. apr. 2024
Thank you for staying with us

8/10 Udmærket

Tiantian

Overnattede 2 nætter i marts 2024
Svar fra Ana den 9. apr. 2024
Thank you for staying with us!

4/10 Dårligt

Jeffrey

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property is very dirty and needs a major refurbished. Pics do not match current condition. Saw a dead mouse in my room! Nasty!
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 25. mar. 2024
Dear Jeffrey,We appreciated the opportunity to host you as our guest. Our hotel is regularly inspected for pests, so we're distressed to read your comments. Rest assured, our pest control service will be contacted immediately to thoroughly and swiftly address your concern. We hope to have the chance to show you how we've improved.

6/10 Okay

MARY

Synes godt om: Rengøring
The connivence of this hotel far outweigh the amenities. Our daily destination was only half a mile away. We enjoyed breakfast at First Bread and Flavor Garden. Downside was the shower. Water was lukewarm at best. Water in sink was hot. We asked to have it checked and they assured us it was fixed. It was still lukewarm. This happened twice. Bed was fine, no crazy noises and literally we were just there to sleep so it worked out.
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 21. mar. 2024
Dear Mary,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. We're happy you appreciated our convenient location and had the opportunity to try some of the delicious food available. However, we're sorry to hear we fell short of meeting all of your expectations and of any issues you encountered with the temperature of the water; we will address your feedback with our maintenance team to ensure this is resolved. Your feedback is invaluable and allows us to address where we need to be doing better. We're grateful for your comments, and we hope to have the chance to provide a much-improved experience the next time you're in the area.

10/10 Fremragende

Niru

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe place to stay in
Overnattede 1 nat i marts 2024
Svar fra General Manager den 16. mar. 2024
Dear Niru,We were happy to provide you with a safe place to stay. The next time you're in the area, please come see us again at Days Inn Washington DC!

4/10 Dårligt

Arturo

Overnattede 1 nat i marts 2024
Svar fra Ana den 2. apr. 2024
Thank you for staying with us!

2/10 Forfærdeligt

jude

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed up there for 3 nights, they never cleaned the room nor changed the sheets
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 12. mar. 2024
Dear Jude,We appreciate you bringing this to our attention. It’s crucial for us to know where we can improve. We’re dedicated to providing a comfortable and clean environment for all our guests. Your experience will be shared with our team to ensure our service meets our high standards in the future. Thank you for your feedback.

10/10 Fremragende

Stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ver nice staff!! Very close to metro station! Very nice neighborhood
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 12. mar. 2024
Dear Stephanie,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our fantastic location is always appreciated as well. It was a pleasure having you here, and we hope you return soon!

10/10 Fremragende

Manuel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Ana den 19. mar. 2024
Thank you for staying with us

6/10 Okay

Pedro

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Location is good, with dining options around and easy access to transportation. The room was noisy, though, and the windows didn't shut properly.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 8. mar. 2024
Dear Pedro,We're so thrilled to know that our prime location was perfect for your needs. That being said, we apologize for any noise issues and we'll be sure to keep your feedback regarding this matter in mind for the future. Thank you, and we hope you will give us another chance soon.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had to last minute change accommodation plans and decided to stay here. Turned out to be a great choice! Very handy, 2 minute walk from subway stop. Staff were friendly, room was great- liked the lighting and ambience. Room and bathroom clean. Ice machine and coffee machine in room was a great touch. Also was nice and quiet.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 8. mar. 2024
Dear James,Wow! Thank you! We are honored you chose Days Inn Washington DC and delighted you had such a wonderful stay. Our team works hard to ensure our guests have a memorable visit, so they will be thrilled to read all of your kind comments. We hope we are now your "go-to" hotel for future trips to DC.

2/10 Forfærdeligt

sadelaraye

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was very disgusting, the carpet was coming up and dingy. The bedding was very cheap and grimy, no toiletries, I had to practically beg for clean sheets, wash clothes and towels and no one came to service the room. I checked out of the hotel a day early even though it was already paid for. It didn’t have a microwave or fridge and no other accommodations for people with children. The worst hotel I’ve ever stayed in. I do NOT recommend it!!!!
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 8. mar. 2024
Thank you for sharing your experience, although we're disappointed to hear about your stay. We're concerned about the issues you encountered, such as the bedding and bathroom, and apologize for any inconvenience. Rest assured, your feedback will be addressed with our team for immediate improvement. We value your input and hope to have the opportunity to regain your trust in the future.