Hoteller med pool i Warrensville Heights

"Meget venligt og høfligt personale. Men der var ikke styr på reservationen, for hotellet kunne ikke finde min reservation, skønt der var betalt på forhånd. Jeg checkede telefonisk for en sikkerheds skyld. Jeg måtte herefter telefonisk aktivere Hotels.Com for at udrede trådene, så jeg var sikret en værelse ved ankomst kl. 2 om natten. Men jeg er efterfølgende blevet trukket endnu en gang for beløbet, så jeg har betalt hotelværelset to gange. Det er bare ikke i orden!!"

"Feels like you are home! The staff is attentive and always so helpful. I love staying here."

"Staff was super nice and when the breakfast had a good spread. Would come back!"

"Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. "

"Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

"Breakfast selection very limited and room had mold under the desk"

"Gaming and putt putt can definitely use an upgrade. People were being extremely loud until 1am. Even when complaining to front desk nothing was done about the loudness"

"The place is darling, very cozy and comfortable. Beds were comfy. The surroundings were so serene. We had an issue with the key lock, the Hosts responded immediately to help us out, it was totally our fault. They were great. "