Hoteller i Ward

"The staff was helpful, the property in a safe location, and no bugs. However, it was super dirty. The walls had stains smeared, the carpet hadn’t been vacuumed in a while, and the bathroom smelled like a nursing home. There wasn’t a continental breakfast or even vending machines. No cable either. They also couldn’t honor my ADA request for a first floor room."

"Always enjoy visiting"

"Great place"

"Great stay the property was very clean and rooms were nice, very roomy. Breakfast was typical free hotel food nothing special. We will stay here again for sure."

"Pool and hot tub clean and comfortable. Front desk staff helped by providing the three envelopes I needed. Comfortable bed. Location good."

"The hot and pool had clumps of hair floating around the water and there was clumps of hair on the floor in the pool area. One ladder in the pool was broken. Pool area was definitely a disappointment for someone staying with small kids. Continental breakfast was decent. Will not stay at this hotel again."

"We only stayed one night but the hotel and staff did not disappoint"

"This was the worst hotel that I have ever stayed at. Front desk was ok but the entire facility was run down. We could see daylight from our exterior door and it would not close properly. The metal frame to most of the doors at the hotel was rotted out. There was a mess in the hallway (crumbs in the carpet) that was there for 3 days and never cleaned up even thought the housekeeping staff saw it each day. They chose not to vacuum it up."

"The room was clean it was a convenient location and quiet. It was close to food and shopping"

"We booked this hotel because of the Waterpark only to find out the Waterpark has been closed for repairs since this winter. There are no elevators so prepare for more than one trip for your luggage. The hallways do have a terrible smell. In our room, one of the lamps was plugged into an outdoor extension cord. The phone provided in the room was dirtiest phone I've ever seen in a hotel. Never been cleaned. Also the breakfast was bare minimum, a 1 cup size cereal option and waffles. If at all...

"No staff present! Rang bell on desk for half an hour. No one around. 11:30 pm. Called police station and officer Rob came and woke up staff"