The rooms (more appartments) are huge, 10p can sleep here although that might be somewhat crowded. The hotel is opposite the funicular railway which connects walkways in the mountains between Flachau, Wagrain and St Johan. Especially fun for families with kids, there is a lot to do!
The food is great and so is the staff. COVID-19 measurements in the restaurant: it’s buffet style and everyone uses a plastic glove on one hand so no one touches anything. The staff wears facemasks. The guests wears them, depending on where they are from. It’s not mandatory in the restaurant.
The WiFi is great everywhere and extremely fast. The mattresses are very (!) hard and the water pressure in the showers is low. We missed a fitness room and there are no massages possible in these COVID-19 times, but if you really want to, you can go to the sporthotel opposite, they also offer this to guests from other hotels.
If you’re hesitating: don’t! It’s a wonderful hotel in a beautiful area with lots to do! We stayed here for two weeks in the summer, but would have loved to stay a lot longer.