Hoteller nær Volta

"Clean….helpful staff….good breakfast"

"Staff at Serenity Terraces Beach Hotel-Kokrobite were responsive and accommodating during my 2-day stay. They promptly addressed overnight power issues, and management comped a room upgrade as a goodwill gesture. The team's helpfulness stood out, consistent with the property's strong staff ratings."

"Initially, there was some misunderstanding about the listing of the property for what I thought I was getting. There was some confusion as far as the advertisement was concerned. Once issues was worked out then my stat was pleasant."

"Staff was phenomenal!! Rooms were clean, spacious and as described. My oceanview was simply magnificent!"

"Fantastic service, the staff were smiling and attentive from start to finish. By far one of the best hotel service experiences I have had in Ghana."

"When i got there they was supposed to be cleaning the room so we waited then said its ready afterwards the room looks clean but bed linen was DIRTY... THE AREA ITS NOTHING THERE TO DUE.. NOW THE ROADS ARE BEING WORKED ON but nothing there but a dirt road... construction being done so its don't look like the pictures...."

"Calm and quiet"

"Kind staffs,beautiful place"

"The breakfast and the pool was excellent. "

"The property was unfit as I was moved to a different room to next morning. That was even worse, broken bed, and no running water in the bathroom ! I had to check out the next day. I plan to file a complaint and will ask for a full refund,"

"The property needs refurbishing. The TV didn't work, water ran out, the door was making noise."

"This was definitely the best hotel i've stayed at in Ghana. Everything about this hotel was perfect. If I had one criticism, it would probably be that the bathtub was too small to actually bathe in and the water didn't get that hot. Outside of that, the staff was truly impressive with their politeness and professionalism. The grounds were immaculate, and the food was very tasty. I am definitely coming back there and looking forward to my next visit"

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"The hotel was not able to honor my booking-- the rooms we booked were not available . No manager was on the site and the only staff who was there was not able to validate our Expedia booking. Alternate rooms they suggested were terrible. We ended up securing rooms in a different facility. "

"The place is a scam! Scam! Scam!The manager told me there's no room for me in their hotel for after I showed my receipt and hotel reservations to him he said he didn't get no notification from hotels.com he got very aggressive with me over the phone and asked me to leave and payment has been made through the hotels.com app prior to that the location on the app is not accurate to where the hotel is the location takes you to an unknown place.its a setup to rip people off their hard earned money...