Hoteller nær Village Square Shopping Center

"Everything was nice about the property, but it could use some updating. Wallpaper peeling, shower door didn't close properly, but the worst thing was the A/C. Very loud and cycled on and off all night, waking me up everytime it cycled on. Bed was comfortable, TV was nice, room was attractive & modern, and bathroom was very nice. Price was reasonable."

"Property was good for what I needed."

"Nice room"

"Unexpected circumstances happened during our three day stay. We were treated poorly by staff and manager. They were not helpful in anyway. Front desk staff was even rude. There are too many hotels nearby in this price range to stay at a hotel that is not flexible or kind when problems arise. Just choose another hotel."

"Loved this hotel. Nice sized rooms and loved hanging around the fire pit with friends while kids were swimming. I wish the pool was just a little warmer."

"I love my stay I was treated with love"

"The 1st and second rooms were semi-clean except the table chairs and also the jetted tub in the first room was broken and they were unable to fix so we moved to another room with a jetted tub the next day and refunded us $25.00. After moving to the second room again the table chairs were not clean. Staff was very nice and helpful especially Linda. Breakfast was good and parking was extremely good. Overall, I would stay again."

"The only thing positive was the very polite and helpful staff. The hotel is currently under renovation and has a distinct chemical smell to it. There was mold in the bathroom and the carpet felt damp. The pool was murky and something that looked like vomit was on the floor next to the seating area. No towels in sight. I could go on but will just sum it up by saying it was disgusting. Also be prepared to give a $100 cash deposit and be told if you lose the receipt you forfeit the deposit?? I...

"The lady at the front desk was amazing, however, the hotel was very outdated. Everything looked old and dirty. We didn't even put our belongings down upon arrival, instead we walked in the room and walked right back out. It smelled like cigarettes and looked like a run down homeless shelter."

"Need to get the washer and dryer fixed"

"Bedbugs were found in the room. I have pictures and videos of them after being accused of bringing them. There are bedbug carcasses in the bed frame. I have never been more disrespected by a hotel chain in my life. Do not stay here! They will not accommodate anything!!"

"I had an issue with the washer"

"Good stay!! Good breakfast!! Excellent."

"Great property."

"Pool was out of use."

"Very conveniently located. The suite was very roomy and comfortable. It was much nicer than we were expecting. I’d put it at the top of my list for similar stays."

"Nice area if you’re doing business outside of Louisville – convenient that it’s right next to a mall which gives both grocery and restaurant options. The staff were extremely friendly and I’ve stayed here on three occasions for work."