Udendørsområde

Anmeldelser af Best Western Plus Burnaby Hotel

2.5 out of 5
Best Western Plus Burnaby Hotel
5411 Kingsway, Burnaby, BC

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 515 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 371 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 76 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1002 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Mira

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
regular american breakfast, regular rooms, convenient location if you have your own transportation as it provides free parking and quick access to the hwy
Overnattede 2 nætter i maj 2024

6/10 Okay

Tadashi

部屋のエアコンの音がうるさく寝れなかった。
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Woohyun

Synes godt om: Rengøring
Good
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Francine Mary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice efficient room. Every amenity was included and easy to access.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Elizabeth

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I feel the grounds where not well kept, overgrown lawn and they claim to be a pet friendly hotel but do not have a good area to take your pets.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ming Daw

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good location And parking is convenient.
Overnattede 14 nætter i maj 2024

10/10 Fremragende

Jennifer

Rejste med familie, Rejste i en gruppe
We were going to be arriving after 12 am, so we called to let them know. They stayed 20 minutes late so we could check in and then even walked us to our rooms and offered to carry our luggage. The room was what you expect from a Best Western, but the staff made up for any shortcomings.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Evelyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024

10/10 Fremragende

gladys

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
safe and clean
Overnattede 1 nat i maj 2024

8/10 Udmærket

Robert, Mississauga

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was very nice and included breakfast was excellent. Only issue was moving luggage up and down stairs since no elevator available. Also, not sure what happened to the pool, but we were informed on arrival that it was out of service.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Linda, Jasper

Rejste med partner
Synes godt om: Faciliteter
Beautiful. Clean. Peaceful. Lovely amenities. Excellent.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Meenakshi

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Clean rooms
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Solomon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good orice
Overnattede 1 nat i maj 2024

6/10 Okay

Meighan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself is clean, well maintained and offers a decent continental breakfast. The rooms are average but also clean and functional. The mattresses could use an upgrade, and I wish the windows in the rooms could open to allow for fresh air. A great feature in room is the Nespresso coffee machine, it would be nice to see them offer creamers though, instead of powdered coffee mate. I don't know if it was specific to my room but it was really disappointing that I could hear the person in the room next to me talking on their phone (including hearing the person on the other end) and I could hear them watching TV etc. That was really lame. The entrance was a bit difficult to locate as bushes are covering the signage from the roadway. All around I would stay here again, it could just use a few upgrades for the price you pay.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was excellent and staff very helpful
Overnattede 1 nat i maj 2024

8/10 Udmærket

Hayden

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was quite and very easy to get checked in.
Overnattede 1 nat i maj 2024

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A good affordable hotel. Nothing fancy but clean and organized. The breakfast is excellent with lots of options. The area is a bit gritty and noisy for a country folk like me.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff! Very nice clean property
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Brent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Chi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
T
Overnattede 1 nat i april 2024

8/10 Udmærket

Travis, Edmonton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Dyan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The staff were all very nice and accommodating. I would stay here again for sure!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Carrol

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It appears to be an older property but well maintained and updated.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, easy to find,, near shopping, parking included, breakfast included. Very clean laundry area with ice machine and vending machine for convenience
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Candice

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They had a amazing breakfast. The staff was friendly.
Overnattede 1 nat i april 2024

10/10 Fremragende

Shravan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay near Vancouver but away from the traffic with good access to Capilano Bridge , Surrey, cypress falls
Overnattede 1 nat i maj 2024

8/10 Udmærket

Mathias

Rejste med partner
Synes godt om: Rengøring, service og personale
Solides Hotel, teilweise abgewohnt
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Ching Ko

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Maybe more water bottles if possible. We were given a good amount during our stay.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Antonius Van

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice with alot of restaurants
Overnattede 8 nætter i april 2024

10/10 Fremragende

KEVIN, KAMLOOPS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Pablo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent
Overnattede 3 nætter i april 2024

8/10 Udmærket

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Joanne

Overnattede 3 nætter i april 2024

10/10 Fremragende

Nitsan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel staff was very friendly, room was very clean and comfortable
Overnattede 3 nætter i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Nitsan,Thank you for taking the time to share your review. It is wonderful to see that your stay with us has been exceptional overall. We sincerely appreciate your compliment on our clean room and superior level of customer service. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. Sincerely,RositaGuest Service

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A well run hotel. Better than average breakfast, and friendly, helpful staff.
Overnattede 1 nat i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Lars,Thank you so very much for taking the time to review. I am delighted to see of what an enjoyable stay you had and It's great to hear that you enjoyed our breakfast and the service provided by our staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 Fremragende

Scott

Synes godt om: Rengøring
Very nice facility, friendly attentive staff, good breakfasts.
Overnattede 5 nætter i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Scott,Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our friendly staff, nice facility, and good breakfast. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay in the future.Regards,RositaGuest Service

8/10 Udmærket

Seyedmehran

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staffs. Convenient checking / check out
Overnattede 3 nætter i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Seyedmegran,Thank you for sharing your positive experience. We’re glad to hear that you found th our staff were freindly and check out and in progress was convenient. We value your insights and will keep them in mind as we strive to enhance our guest experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

10/10 Fremragende

Scott, Langley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Overnattede 4 nætter i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Scott,Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad to hear that you had enjoyed stay with us. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

8/10 Udmærket

Anita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am not usually a fan of motels, but this was a good experience. Facility is older but very clean and comfortable. Bathrooms are small but I wasn't there for a spa ecperience. The staff were lovely, especially in the breakfast room and the ladies cleaning rooms. Front desk aren't as friendly ... Very much just get your request taken care without pleasantries. They could work on that a bit ... They a t a bit miserable. Breakfast is good! Overall a great stay in a convenient location. I was pleasantly surprised and would come again.
Overnattede 2 nætter i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Hello, Anita.Thank you for your feedback. We're glad that our central location and the friendliness of our breakfast attendant and room attendant added positively to your stay. However, I am very sorry to hear that our front desk agents are not friendly. We will be using your feedback to implement improvements to ensure we offer a better experience for our guests in the future. We appreciate your understanding of the property's age and are committed to providing a comfortable and enjoyable experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service

10/10 Fremragende

Joyce

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quite, clean, shopping.
Overnattede 1 nat i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Joyce,Thank you for your feedback. We're glad that our central location and our quite clean room added positively to your stay. We strive to provide a pleasant and comfortable stay for all our guests, and we're delighted we could achieve this for you. We look forward to welcoming you back for another great stay in the near future.Regards,RositaGuest Service

10/10 Fremragende

Shawn

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Very friendly staff.
Overnattede 1 nat i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Shawn,Thank you very much for reviewing your recent stay at BEST WESTERN PLUS Burnaby Hotel. I am thrilled to hear that your stay with us has been exceptional, and that you enjoyed the level of service provided by our friendly staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Richard,Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Regards,RositaGuest Service

10/10 Fremragende

ngoc

Overnattede 1 nat i marts 2024
Svar fra Best Western PLUS Burnaby den 22. apr. 2024
Dear Ngoc,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RositaGuest Service

6/10 Okay

Daryl

Overnattede 3 nætter i marts 2024
Svar fra Best Western PLUS Burnaby den 8. apr. 2024
Thank you for sharing your rating with us. We value your feedback and would appreciate more details about your stay to help us improve and better meet your expectations. If you have any specific comments or suggestions, please feel free to share them with us. Your input is important, and we hope to have the opportunity to provide you with an even better experience in the future.Regards,RositaGuest Service

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All staff were friendly, accommodating and very helpful. Room was quiet, modern and very clean. Breakfast provided was excellent.
Overnattede 1 nat i marts 2024
Svar fra Best Western PLUS Burnaby den 30. mar. 2024
Thank you for your feedback. We're glad that our clean, quite room and the friendliness of our staff added positively to your stay. It's also great to hear that you enjoyed the quality and selection of our complimentary breakfast. We look forward to welcoming you back on your next visit.Regards,RositaGuest Service

10/10 Fremragende

Amandeep

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best stay ! Good staff !
Overnattede 1 nat i januar 2024
Svar fra Best Western PLUS Burnaby den 27. mar. 2024
Hello, Amandeep. Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. We strive to provide the best for our guests. Hope to see you again soon!Sincerely,RositaGuest Service

8/10 Udmærket

GAMAL, ROCKVILLE

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is centrally located and a clean place to stay.
Overnattede 5 nætter i marts 2024
Svar fra Best Western PLUS Burnaby den 27. mar. 2024
Hello, Gamal. Thank you so much for your review and the nice compliment on the clean place and the hotel's wonderful location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We are looking forward to another opportunity to welcome you back again.Sincerely,RositaGuest Service

6/10 Okay

Vivek

Overnattede 1 nat i marts 2024
Svar fra Best Western PLUS Burnaby den 26. mar. 2024
Hello, Vivek. Thank you for your rating. We're committed to providing a great experience for our guests, and it seems we may have areas to improve upon. We would greatly appreciate any specific feedback you could provide to help us enhance our service and facilities. We hope to have the opportunity to offer you a better experience in the future.Sincerely,RositaGuest Service

8/10 Udmærket

Gilbert

Synes godt om: Overnatningsstedets tilstand og faciliteter
Easy parking
Overnattede 1 nat i marts 2024
Svar fra Best Western PLUS Burnaby den 20. mar. 2024
Thank you so very much for taking the time to review. I am delighted to read of what an enjoyable stay you had and glad to read that take advantage of and enjoy service we provide and hotel’s complimentary amenities and offerings such as free parking. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Sincerely,RositaGuest Service