Hoteller nær Valley Park

"The total has good amenities and a good gym. The food was ok. The hotel was let down by poor and inconsistent service. We were told that tables in the restaurant could not be booked in advance as that evening England were playing. This was confirmed by the person on reception, only to find that nearly all the tables has indeed been reserved when we went down to the restaurant with some of them standing empty for hours until the football started. We then had to wait about half an hour for food...

"Very friendly and accommodating staff. Recently refurbished bar, restaurant and rooms. Most powerful shower I’ve ever had! I had a lovely Sunday Roast whilst there too."

"The staff was incredibly helpful and patient with us. Never having been in Southhampton, or much in the UK, we were a little high maintenance. Thank you all. You made it easy."

"The hotel is outdated and in need of renovation, particularly the guest rooms. The location was inconvenient and not close to the places we wanted to visit. The front desk staff were not particularly welcoming or friendly, which made the overall experience less enjoyable. However, the restaurant staff were excellent—friendly, attentive, and professional. The food was also very good and was one of the highlights of our stay. Unfortunately, due to the condition of the hotel, the location, and...

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"Nice hotel, friendly staff, rooms could do with updating."

"We picked this place at random online, coming in from a 10 day cruise to Southampton. Booking online sight unseen is always a gamble, but this time we hit the jackpot. Totally charming English countryside inn, fantastic food, stunning rooms, very comfy pub, and amazing staff. I'd be remiss if I didn't single out Kate and Tahir, who went above and beyond to make sure our stay was perfect. I can't recommend this place highly enough!"

"This was very budget but the price reflects that. Good vfm. Only problem was landing light not working and the bathroom light also not working. "

"ALERTA FRAUDE. Edificio abandonado sin mantenimiento y sin personal, algunas habitaciones ocupadas por personas sin hogar y siguen vendiéndolas. Insalubre, cocina llena de basura, camas sucias. Mal olor y insectos. Por los alrededores del exterior había ratas enormes como ardillas. ES UNA ESTAFA."

"I didn't like anything about this place Its the worst place ever. There's no one to help you ,and the place is filthy and inhabitable for visitors. I booked with Expedia expecting something better than what we got Bathrooms are outside of bedroom and very disgusting.. Floors was very dirty like someone stepped on dog poop as you enter inside We were very tired coming from USA and didn't have the energy to find another place.. We couldn't even take a shower there. The bed was very unsanitary we...

"I had a terrible experience..."

"Do not stay. No staff in property. Got passcode for a room that's different from my booking. Property was dirty and the room had someone else living there. I met people that rent one of the room for months (which was the room I was booked for), and told me the other room (that I got passcode for) also has a person living there for months. I had to find a different place to sleep urgently, and I'm trying to get refund."

"Great pub a couple of door down. Very convenient with good food."

"Excellent bed and breakfast, host was very friendly and helpful, room and amenities were excellent and attention to detail was fantastic. Close to the train station and on site parking. Would definitely stay again."

"Boiler not working hence no heating or hot water, could not have a shower and had to buy a bowl just to wash. Squatters sleeping on the sofas in the living room every night. Worst accomodation I have ever been in."

"It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!"

"This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here."