Hoteller nær Valley Gem Sternwheeler

"Loved everything about the Hackett! Stayed in the Riley Suite and it was gorgeous! Had everything my sister and i needed for a perfect getaway and great location. Ate at the Galley twice and awesome food and service. "

"Breakfast was ok but coffee maker was down. Had to make our coffee in bedroom."

"Definitely a older traditional hotel feel. Very old, classical rooms and atmosphere however a lot of charm. Lots of activity going on in the bar area and cafe/food places. Times were a little tricky as to who had food when but great service."

"Very friendly staff. Clean room. Was a comfortable stay and I would stay here again. "

"Overall good "

"The hotel appeared nice, there did appear to be a bee/wasp nest near one of the exits. Otherwise the breakfast was really good (the coffee was just ok), the outdoor areas were well kept, the pool was clean and comfortable. The room was nice enough, though we got a suite expecting a full living area and a separate bed area. The room felt very cramped and appeared to be a normal sized room with a wall in the middle. The separation didn't even have a door so there was no real privacy. I would have...

"Rude staff, checked in with 2 children for spring break. There is a big sign that says the pool and hot tub are closed but you can not check in and be refunded, we chose that option because with the kids we wanted the pool. They wouldn’t refund us. Had to charge it off my cc we never checked in"

"Very clean and very friendly staff."

"Clean space, nice staff, lovely lobby. However, the standard double queen rooms have TINY bathrooms that you can barely get into and close the door… they also have very low drop ceilings, and in the room we were given the window was busted and didn’t close properly so it let in a lot of noise and heat. We wound up upgrading to a bigger room which had good bones but was a bit tired and outdated, and the bed was not the most comfortable for us as it was on the firm side. "

"Breakfast was good, hotel clean and staff friendly"

"Adequate and affordable. "

"I love the hot tub"

"Nice and clean room, the staff was realy good"

"No ice, the room was clean, but there were wires coming out of the wall with no plate covering the hole"

"First room was not cleaned and ready. Second room had towels with braun markings, old towel still in bathroom and dirt (soil) around the zink."

"Best breakfast ever! Excellent food and wonderfully arranged!!!"

"Property has had numerous owners, Strong smell of sewage on all floors. Walls in room need painted, draperies shows signs of neglect, bathroom floor needs replaced, tub unusable for bath, shower only. Wingate by Wyndham located in Vienna WV great place to stay, much cleaner 12.0 miles away"