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Anmeldelser af GrandStay Hotel and Suites

2.5 out of 5
GrandStay Hotel and Suites
271 Winter Show Road Southwest, Valley City, ND

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 471 af i alt 647 anmeldelser" "
Bedømmelse på 8 − Udmærket. 127 af i alt 647 anmeldelser" "
Bedømmelse på 6 − Okay. 25 af i alt 647 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 647 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 647 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Brittni

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was clean and staff were friendly. I appreciate the keurig in the room as coffee is a necessity after a long evening of travel.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Neil

Good
Overnattede 1 nat i maj 2024
Svar fra Allyson Dockter-GM den 24. maj 2024
Neil,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay with us! We hope to welcome you back soon!

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Easy in and easy out. Close to restaurants and bars.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, high ceilings
Overnattede 1 nat i maj 2024
Svar fra Allyson Dockter-GM den 21. maj 2024
Amy,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed everything we have to offer! We hope to welcome you back soon!

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very accommodating, great rooms
Overnattede 1 nat i maj 2024
Svar fra Allyson Dockter-GM den 21. maj 2024
John,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay with us! We hope to welcome you back soon!

10/10 Fremragende

Elaine, Palmetto

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
New and well provided. Pet friendly and great breakfast. Room is set up very well and spacious.
Overnattede 1 nat i maj 2024
Svar fra Allyson Dockter-GM den 20. maj 2024
Elaine,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback! We are glad to hear that you enjoyed everything we have to offer and hope to welcome you back soon!

8/10 Udmærket

Amy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was comfortable
Overnattede 1 nat i april 2024
Svar fra Allyson Dockter-GM den 16. maj 2024
Amy,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay! We hope to welcome you back soon!

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property
Overnattede 1 nat i maj 2024
Svar fra Allyson Dockter-GM den 13. maj 2024
John,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed our property. We hope to see you again soon!

8/10 Udmærket

Liane

Overnattede 1 nat i april 2024
Svar fra Allyson Dockter-GM den 24. maj 2024
Laine,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay with us! We hope to see you again soon!

4/10 Dårligt

Lexi

Rejste med familie
Synes godt om: Rengøring
I booked a room online that stated the room slept 5. When checking in I had asked if the room slept 5 and I was told that it did. When I got to the room it only slept 4. I went back to the desk and it was a different staff member working, I asked about a different room as I was told it would would accommodate the number of adults and it didn’t. There was nothing they could do for us at that point and it was very disappointing.
Overnattede 1 nat i april 2024
Svar fra Allyson Dockter-GM den 29. apr. 2024
Lexi, Thank you for choosing to stay with us! We sincerely apologize for any inconvenience you experienced when you got here. We are working to correct the issue immediately. We hope to see you again in the future!

10/10 Fremragende

Kristin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are very friendly.
Overnattede 2 nætter i april 2024
Svar fra Allyson Dockter-GM den 29. apr. 2024
Kristin,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed everything we have to offer! We hope to see you again soon!

6/10 Okay

Sherry

Overnattede 2 nætter i april 2024
Svar fra Allyson Dockter-GM den 21. maj 2024
Sherry,Thank you for choosing to stay with us! We appreciate your feedback and hope to serve you better in the future!

8/10 Udmærket

Becky

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Grand Stay was a very quiet hotel. My kids adored the random snacks in the entry and the breakfast was good. The rooms were a bit small and the lighting in the room was terrible. The pool was very strong with chemical. It made made everyone cough after a short time and actually damaged my young daughters hair.
Overnattede 1 nat i april 2024
Svar fra Allyson Dockter-GM den 25. apr. 2024
Becky,Thank you for choosing to stay with us. We are glad your kids enjoyed our welcome snacks! Thank you for bringing your concerns to our attention. We will get them addressed immediately. We hope to see you again in the future!

8/10 Udmærket

Kerry

Overnattede 1 nat i april 2024
Svar fra Allyson Dockter-GM den 15. apr. 2024
Kerry,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay! We hope to see you again soon!

10/10 Fremragende

Keisha

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i april 2024
Svar fra Allyson Dockter-GM den 12. apr. 2024
Keisha,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay! We hope to see you again in the future!

2/10 Forfærdeligt

TERRY

Overnattede 2 nætter i april 2024
Svar fra Allyson Dockter-GM den 29. apr. 2024
Terry,Thank you for choosing to stay with us! We are disappointed to hear that your experience was not more rewarding as we are committed to creating exceptional experiences for all our guests. Please reach out to our hotel General Manager to ensure we make it right for you.

10/10 Fremragende

Blayne, bottineau

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool was closed when we checked in but staff was able to reopen pool
Overnattede 1 nat i april 2024
Svar fra Allyson Dockter-GM den 8. apr. 2024
Blayne,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We are really glad we could get the pool back open for you and your family! We hope to see you again soon!

10/10 Fremragende

Claudia

Synes godt om: Faciliteter
Very clean and friendly
Overnattede 1 nat i april 2024
Svar fra Allyson Dockter-GM den 8. apr. 2024
Claudia,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Fremragende

Meredith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the pool. Very quiet and ckean
Overnattede 1 nat i marts 2024
Svar fra Allyson Dockter-GM den 2. apr. 2024
Meredith,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We are so glad you enjoyed our amenities and look forward to seeing you in the future!

10/10 Fremragende

Jesus

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra Allyson Dockter-GM den 27. mar. 2024
Jesus,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad you enjoyed your stay! We hope to see you again in the future.

10/10 Fremragende

Christina

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was so smooth and easy. There is a pantry available with snacks and drinks 24 hours. There were free snacks available in the lobby too. Our room was big and very clean. It was quiet and warm and the beds were comfortable. The amenities were great. Breakfast in the morning was complementary and the staff were super friendly and welcoming. We stayed in a pet friendly room, and they even have a dog area with poop bags outside. Everything was so clean and convenient and easy. We would definitely recommend staying here.
Overnattede 1 nat i marts 2024
Svar fra Allyson Dockter-GM den 18. mar. 2024
Christina,Thank you for taking the time to tell us about your experience at GrandStay Hotel & Suites Valley City. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our rooms spacious, clean and comfortable! I will be sure to share your comments with our team, who I am certain will be encouraged by your remarks. Here at GrandStay Hotel & Suites Valley City, we continuously strive to exceed your expectations.

2/10 Forfærdeligt

Ryan

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter
Front desk personal didn’t help me one bit I needed cribs and basically was told not going to happen continental breakfast was junk as well
Overnattede 1 nat i marts 2024
Svar fra Allyson Dockter-GM den 13. mar. 2024
Ryan,Thank you very much for your review of your stay. We appreciate your feedback and want to ensure you that your concerns have been shared with the appropriate management team. We are continuing to investigate the details and will take the appropriate actions to ensure that other guests do not have the same issues. Please know that we value your patronage, and we look forward to serving you again in the future.

8/10 Udmærket

David

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The young man who was at the desk was excellent. He was patient. He sold us pizzas, cooked them perfectly, and answered my mothers crazy questions well. Thank you.
Overnattede 1 nat i marts 2024
Svar fra Allyson Dockter-GM den 4. mar. 2024
David,Thank you for choosing to stay with us. We appreciate you taking the time to leave us feedback! We are so glad you enjoyed everything about our property and look forward to seeing you again!

8/10 Udmærket

Elijah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall above average
Overall I was pleased with our stay. One reason we chose GrandStay was the pool & hot tub. They were both closed a couple times for maintenance which was unfortunate and difficult for my children to understand.
Overnattede 2 nætter i februar 2024
Svar fra Allyson Dockter-GM den 12. feb. 2024
Elijah,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We apologize for the inconvenience of the pool and hot tub being down. We hope to see you again in the future!

10/10 Fremragende

Janeht

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was so friendly and the rooms are clean and spacious. It is really nice hotel to stay.
Svar fra Allyson Dockter-GM den 12. feb. 2024
Janeht,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We are so glad you enjoyed your stay and look forward to welcoming you back!

8/10 Udmærket

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Allyson Dockter-GM den 5. feb. 2024
Sarah,We are glad you enjoyed your stay with us. We appreciate you taking the time to leave us a review. We look forward to seeing you again!

8/10 Udmærket

Darwin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Allyson Dockter-GM den 5. feb. 2024
Darwin,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We hope to see you again soon!

8/10 Udmærket

Kristi

Overnattede 3 nætter i januar 2024
Svar fra Allyson Dockter-GM den 5. feb. 2024
Kristi,Thank you for choosing to stay with us. We appreciate your feedback and are glad you enjoyed your stay! We hope to see you again soon!

10/10 Fremragende

Brian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a very nice hotel with pleasant staff members and was clean and tidy. Rooms were priced right and I would recommend a stay there to anyone.
Overnattede 2 nætter i januar 2024
Svar fra Allyson Dockter-GM den 29. jan. 2024
Brian,Thank you for choosing to stay with us! We are so glad you enjoyed your stay and appreciate you taking the time to leave us feedback. We hope to see you again in the future!

10/10 Fremragende

Leo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay there all the time!
The staff is always friendly helpful…
Overnattede 2 nætter i januar 2024
Svar fra Allyson Dockter-GM den 29. jan. 2024
Leo,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We hope to see you again in the future!

8/10 Udmærket

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Allyson Dockter-GM den 18. jan. 2024
James,Thank you for choosing to stay with us. We appreciate you taking the time to leave us feedback and hope to see you again in the future!

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
Exactly what i expected for a nice stay. Simple, easy, clean, and comfortable.
Overnattede 1 nat i januar 2024
Svar fra Allyson Dockter-GM den 16. jan. 2024
David,Thank you for choosing to stay with us! We're thrilled you enjoyed everything we have to offer and hope to see you again soon!

10/10 Fremragende

Chase

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Allyson Dockter-GM den 8. jan. 2024
Chase,Thank you for choosing to stay with us! We appreciate you taking the time to review our property. We hope to see you again in the future!

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Allyson Dockter-GM den 29. dec. 2023
Michael,Thank you for choosing to stay with us! We are glad you enjoyed your stay and hope to see you again soon!

10/10 Fremragende

Kelly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Allyson Dockter-GM den 29. dec. 2023
Kelly,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and hope to see you again in the future!

10/10 Fremragende

Kathy

Synes godt om: Rengøring, service og personale
Chlorine pump went out & hot tub was not available
Overnattede 1 nat i december 2023
Svar fra Allyson Dockter-GM den 26. dec. 2023
Kathy,Thank you for taking the time to leave us feedback. We apologize that the hot tub was not available. It was out of order for guest safety. We hope to resolve this issue in a timely manner. We look forward to welcoming you back!

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Allyson Dockter-GM den 26. dec. 2023
Dear valued guest,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We hope to see you again soon!

10/10 Fremragende

Graham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice clean quiet hotel
Overnattede 2 nætter i december 2023
Svar fra Allyson Dockter-GM den 20. dec. 2023
Graham,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and hope to see you again in the future!

10/10 Fremragende

Apramapar

Overnattede 3 nætter i november 2023
Svar fra Allyson Dockter-GM den 21. dec. 2023
Apramapar,Thank you for choosing to stay with us! We are glad you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back.

10/10 Fremragende

Rick

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Allyson Dockter-GM den 20. dec. 2023
Rick, Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and hope to see you again soon!

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Allyson Dockter-GM den 20. dec. 2023
Brenda,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback! We hope to see you again in the future!

10/10 Fremragende

Vanessa

Overnattede 1 nat i december 2023
Svar fra Allyson Dockter-GM den 8. jan. 2024
Vanessa,Thank you for taking the time to leave us feedback. We are glad you enjoyed your stay and look forward to seeing you again!

10/10 Fremragende

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the indoor pool and jacuzzi! Very friendly atmosphere and so comfortable. We truly felt welcome there!
Overnattede 3 nætter i november 2023
Svar fra Allyson Dockter-GM den 28. nov. 2023
Debra,We are thrilled you enjoyed everything we have to offer! Thank you for taking the time to leave us valuable feedback! We hope to see you again in the future!

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet and convenient
Overnattede 1 nat i november 2023
Svar fra Allyson Dockter-GM den 27. nov. 2023
Chris,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We hope to see you again in the future!

10/10 Fremragende

KRIS, Hillsboro

Overnattede 1 nat i november 2023
Svar fra Allyson Dockter-GM den 8. dec. 2023
Kris,It is great to hear that you enjoyed your stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, comfortable room. Friendly staff. Check-in was quick.
Overnattede 2 nætter i november 2023
Svar fra Allyson Dockter-GM den 15. nov. 2023
Joseph,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We hope to see you again in the future!

10/10 Fremragende

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All of the staff were extremely friendly. The breakfast was great. The room was clean and comfortable.
Overnattede 1 nat i november 2023
Svar fra Allyson Dockter-GM den 3. nov. 2023
Lisa,We appreciate your great review and look forward to seeing you again in the future. Safe travels.

10/10 Fremragende

Alex

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like how peaceful itbwas
Overnattede 2 nætter i oktober 2023
Svar fra Allyson Dockter-GM den 31. okt. 2023
Alex,We are so glad to hear that you were able to relax during your stay with us! Thank you for taking the time to leave us feedback. Safe travels!

8/10 Udmærket

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Allyson Dockter-GM den 24. okt. 2023
Michelle,We are so happy you enjoyed your stay and look forward to welcoming you back!

8/10 Udmærket

Maybeline

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
POOL CLOSED!
The hotel was clean, staff was friendly. What did upset me was that I specifically asked about the pool. I checked in at 3pm. We went up to the room by 4:30 we came down and were told pool was closed because of chlorine levels. So it was closed since before I checked in but was told it was opened. That killed our stay.
Overnattede 1 nat i oktober 2023
Svar fra Allyson Dockter-GM den 16. okt. 2023
Maybeline,Thank you for choosing to stay with us. We apologize that to pool was down for a part of your stay. When chemicals are out of balance, we close it for your safety. Thank you for taking the time to leave us feedback. We hope to see you again in the future!