Hoteller nær Utah Valley University

"Nice staff. Overall nice but could have used a little better cleaning in bathroom and tub area "

"Was a great facility!"

"Clean nice beds pool and hot tub"

"This is the most bare-bones hotel I’ve ever been in. No hairdryer, no iron, one bar of soap to share between the shower and sink, no Kleenex, no extra toilet paper, etc. You can get things at the front desk, if they are available. We were there for a graduation and a wedding and there were no more irons available, so wrinkled clothes were the fashion of the day. No breakfast, and the coffee machine was only available until 11 AM. We never received housekeeping once during our stay from Wednesday...

"Make sure you understand this is for the bedroom only. Those pics of a living room and kitchen? Those aren’t for you. You’re not allowed in there. Bedroom only. And they won’t tell you that until right before check in. So they can get your cancellation fee when you have to find different accommodations last minute. Do not recommend."

"yes it was clean and good communication"

"Great breakfast, clean room"

"This is the place to stay near BYU in Provo. It is clean, modern and efficient. Breakfast is fantastic, and it's within easy drive or long walk to campus. Highly recommend!"

"Staff were amazing. I was locked out of my room multiple times due to some issue with the doors. Very frustrating - especially after a long day and you want to sleep—because that’s what you pad for. Staff were very helpful but the situation was cumbersome, none-the-less"

"Staying at Hines Mansion is an experience that is very different than a hotel. We have been here four times now and have LOVED the experience for different reasons each time. The historic nature and feel of the building is a huge plus for us, in addition to the nostalgia of staying there for our honeymoon 22 yrs ago. "

"Evening staff were not too nice amd not friendly."

"I think the staff did an excellent job. They was smiling 100% of the time we were there. And not just to show off. :-)"

"Breakfast was amazing. Hot tub was perfect. Maidservice was the best."

"Non"

"The room was comfortable and pretty clean. However, it had a sort of stale smell even after being cleaned each day during our stay. The shower curtain also did not close very well and the floor kept getting wet in the bathroom."