Hoteller i Urbandale

"Our room wasn’t bad, per se. But, we had dirty towels with brown stains on them, and when I mentioned it at checkout the representative said “why didn’t you call if it was a problem, then?” We had gotten to the hotel around midnight and didn’t notice the towels or how dirty the room truly was until the morning when getting ready to leave."

"The hotel overbooked and we were not given a room. We were sent to another hotel that was cheaper than the room we paid for at the Drury and we’re not refunded the difference in the amount of the room."

"Xxxx"

"First room assignment smelled of urine. Was granted a new room. Was not aware of 75.00 pet charge on Expedia. Knowing that I would have booked elsewhere"

"Property was clean, updated, and staff was very nice."

"the staff was helpful"

"Facilities were fine. Staff wasn’t friendly. "

"The pool was shut down other than that was nice"

"Staff and services were all excellent. No breakfast included but there are lots of restaurants nearby if you don’t want anything at the on site restaurant/breakfast buffet. The facilities are up to date and clean. There is plenty to parking as well."

"Cleanest and nicest hotel pool we've experienced in years and the biggest hotel hot tub! Location very convenient being right off interstate"

"We stopped here during a cross-country road trip from California. The hotel looked clean, though the location is a bit unusual and felt very secluded with no people around. We stayed in a suite, but the couch bed was super uncomfortable, came with only one pillow, and had a very thin blanket. Other than that, the stay was just okay. We will not be staying here again."

"Dry clean and comfortable"

"Staff, Breakfast and Parking"