Hotel i Upper Burringbar, Tweed Heads

"It smelled like weed everywhere and they played loud music, that made it impossible to sleep "

"We stayed in a cabin and the place was absolutely filthy. I dropped my AirPods under the bed, when I moved it to pick them up I found dead bugs, food scraps and dirt. We asked to clean the apartment and the staff is really kind (shot out to Manu who did a great job), but everything else was not up to expectations. We booked the economy cabin,where the shower was small, the sink leaked and the ventilation is really next to absent. The stove is useless, it takes forever to boil water for pasta or to cook anything. Walking around indoor our feet would turn black from day one. It was really nasty. The pool is also dirty, together with the nasty pillows and chairs full of bird drops nobody ever removes. Cherry on top, there was the laundry room with 7 out of 10 dryers and washing machines out of order. Oh, not to forget the weird STAINS ON THE WALL in the BEDROOM!! It felt like we were forced to be in the filth one way or the other. We left and they gave us cheap chocolate as a thank you and a letter that wrote "please give us 10 stars we know you want to". No we don't Susan, we don't."