Hoteller i Upper Black Eddy

"Staff at front desk were helpful and friendly. Most of the cleaning staff were not friendly at all. They took over the elevator and didn’t allow us to use it. They were on their phones or busy eating food. The breakfast area was clean and well stocked. It was great to see that they had non pork items to choose from. Coffee maker was broken but staff did work hard to get it fixed for use. Rooms were very clean. Not enough towels for the amount of guest in the room but they were willing to give...

"We had a great stay at the hotel. We have been theater members from when it opened until we moved out of the area two years ago. So nice to have a place to stay while back visiting. We ate at the restaurant at a bar booth- usually our favorite but while the food was good they seemed very rushed and short staffed with soup coming out cold and drinks delayed."

"Historical style"

"Good"

"Clean room and staff"

"Everything went well. No complaints."

"Deluxe King room was spacious"

"La habitación y el hotel en general están muy bien pero el desayuno era algo pobre para mi gusto."

"The hotel is rather old. Carpets were wet - maybe humidity? Bathroom smelled like cat pee. No amentities. Loud bar on the first floor. However the breakfast was decent. Doubt I’ll stay again"

"The room was comfortable— nice mattress, good air conditioning, and very hot water. The carpeting could have been cleaner. We did not have enough time to use the pool or exercise room, but was pleased it was there. The breakfast did not look appetizing as most hotel breakfast are disappointing, so we opted out and went out for breakfast. The coffee however was wonderful!! The machine freshly ground each individual cup."

"The hotel was great. Clean with excellent amentities. Room was clean and staff was helpful and friendly. Would stay again."

"Front desk staff Kensi was very professional, courteous and attentive to detail"

"We enjoyed our stay, only suggestion is for a better system for early check in, as the communication for that was not the best."

"Everything was lovely and the staff was friendly and helpful."

"Good place to stay for a good price."

"Everything was great but I wish I had a closet"

"Great location and spacious apartments."

"Overall, we had a pleasant stay, and the location was excellent. I especially want to recognize Mr. Garcia for his outstanding customer service. He greeted me warmly when I arrived, explained everything in detail, and made the check-in process smooth and welcoming. There were a minor housekeeping issues during our stay. On our second day, housekeeping had run low on clean towels and had to go door to door collecting used ones or even clean ones this was a little shock and new to me since hotels...