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Anmeldelser af The Mole Resort - Hotel rooms

4 out of 5
The Mole Resort - Hotel rooms
Chittlehamholt, Umberleigh, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 168 af i alt 267 anmeldelser" "
Bedømmelse på 8 − Udmærket. 77 af i alt 267 anmeldelser" "
Bedømmelse på 6 − Okay. 16 af i alt 267 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 267 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 267 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Charlotte

Overnattede 1 nat i april 2024

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Joe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay. The bed was very comfy, I slept the best I have in ages. The staff were friendly and attentive and the food was fantastic. The spa facilities were excellent we could have spent all day there. Will definitely be staying again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Nikki

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome! Dog friendly! Disabled friendly! Calm and peaceful! Helpful staff! Cant wait o go again! Great sauna, steam, jacuzzi and swim!!!
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jo

Rejste med familie
Beautiful location with lots of wonderful walks. Maps are available from reception. On site facilities are excellent and Cellars Bar and restaurant well worth a visit. A very nice 3 night stay, Hope to return some time.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Joe

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice!
Just an overnight with friends for dinner and drinks around some outdoor activities but nice venue, good food, nice facilities and a welcoming buzz.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We only spent one night at The Mole Resort as we were in the area for a funeral, but the staff, our room in the Manor House, and breakfast, were all wonderful.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Stuart

Overnattede 1 nat i januar 2024

10/10 Fremragende

Joanna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely find in mid devon
We had a lovely brief stay at the Mole. What a lovely setting. View from breakfast was gorgeous. We enjoyed the pool and general setting but didn't have time to do much else. Would love to come for longer next time. Staff were lovely. Food was delicious.
Overnattede 1 nat i december 2023

10/10 Fremragende

Terence

Rejste med familie, Rejste i en gruppe
The attentiveness and willingness of staff was outstanding. The food cannot be recommended highly enough. The refurbishment and restoration of the site (used to be High Bullen Golf Club) is very impressive. My only comment would be for improved lighting and telephones in the rooms. We stayed in two Superior Estate Rooms and were also shown around the lodges which are self catering options, absolutely superb! Thank you to Alex, Roxy and Josh for making our stay so grest
Overnattede 3 nætter i december 2023
Svar fra The Mole Team den 11. dec. 2023
Good Evening,Thank you for your lovely review! We are really happy to see our efforts in providing a nice experience to our guests, succeed. Your feedback regarding the lighting and telephones has been noted, thank you!Kind regardsThe Mole Team

6/10 Okay

Charles Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A work in progress
It was a first return since It ceased to be high Bullen. I last stayed here 12 years before. Much had changed and mostly for the better. The staff were very helpful and the service was perfect everywhere. We stayed one evening and left very early in the morning. I needed the wi-fi for urgent work and it was great. We had a drink in the bar and a meal in the restaurant. The meal was a disappointment. We both chose the lobster and plaice ravioli as it sounded delightful. It looked very pretty when it arrived but the white blob in the middle could have been anything. There was no hint of any lobster or fish flavour as it had been covered in a citrus sauce that was so strong that it smothered everything else. Indeed the sauce was so strong that it could not be eaten with the bread (which surprisingly we had to ask for) My wife had the braised beef which she thought was delicious and would have been perfect if it had been a bit hotter. I had the sirloin steak which I asked for "rare". Unfortunately it was overcooked and arrived as medium - with only a hint of pink The chips were excellent We were one of only 2 tables in the restaurant so the chef was not under pressure and small mistakes ruined our meal. I did however understand why there were only 2 tables occupied in the restaurant and would not return.
Overnattede 1 nat i december 2023
Svar fra The Mole Team den 11. dec. 2023
Good EveningThank you for taking the time to leave us a review. I'm very sorry for to hear about the poor dining experience that you had with us in the restaurant. At The Mole Resort we pride ourselves on creating a wonderful experience for all of our guests and I'm saddened to hear we didn't achieve that on this occasion. Feedback is very important to us and I will ensure this is passed on to the relevant teams.Kind regardsThe Mole Team

10/10 Fremragende

phil

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra The Mole Resort den 13. nov. 2023
Good Morning,Thank you for your great review! We hope to see you again in the future.Kind regards,The Mole Team

10/10 Fremragende

D

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic mini break
We thoroughly enjoyed our stay at The Mole, so much so, we're going back next month. All the staff were friendly, welcoming & helpful, our room was well equipped, with a comfortable bed. A great range of activities are available, & the bar & restaurant served a great range too.
Overnattede 1 nat i oktober 2023
Svar fra The Mole Resort den 13. nov. 2023
Good Morning,Thank you for your wonderful review! I'm very happy to hear that our efforts to provide a memorable break have succeeded. We look forward to seeing you again this month!Kind regards,The Mole Team

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxed weekend in Devon
Couldn't fault it here, the staff were firendly and helpful. The place is in a beautiiful location, the pub and food is good and the pool/sauna/jacuzzi/steam room was amazing. Would highly recommend it.
Overnattede 2 nætter i oktober 2023
Svar fra The Mole Resort den 13. nov. 2023
Good Morning,Thank you for your lovely review! I'm glad to hear that you enjoyed the food in our Cellars Pub and made use of all the leisure facilities! We hope to see you again in the future.Kind regards,The Mole Team

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Consistently excellent
Consistently excellent. Very friendly staff. Beautiful setting. Food very good quality.
Overnattede 2 nætter i oktober 2023
Svar fra The Mole Resort den 13. nov. 2023
Good Morning,Thank you for your wonderful review! We are thrilled that you had such a lovely time. We hope to welcome you back in the future.Kind regardsThe Mole Team

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic resort where staff could not be more helpful or attentive. Wonderfully peaceful. Simply a great location with first rate facilities.
Overnattede 1 nat i oktober 2023
Svar fra Hub Team. den 9. okt. 2023
Dear Anthony, Thank you for staying with us.I am glad to see that you have overall enjoyed your stay with us.Please be certain that your feedback is shared with our management and please feel free to share more feedback with us.We look forward to welcoming you back to The mole resort.Kind regards the Hub Team

10/10 Fremragende

Samuel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We thoroughly enjoyed our stay at The Mole thanks largely to the amazing staff. The hotel is situated in a stunning location, with superb facilities & a fantastic restaurant. A must visit. Highly recommend. Will visit again.
Overnattede 1 nat i oktober 2023
Svar fra Hub Team. den 9. okt. 2023
Dear Samuel.Thank you so much for your perfect feedback.We are indeed situated in a stunning location, in the heart of North Devon.It was a pleasure having you stay at the mole resort.Kindest RegardsThe Hub Team.

10/10 Fremragende

Naomi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
An excellent stay. We loved the breakfast and the spa
Overnattede 1 nat i oktober 2023
Svar fra Hub Team. den 9. okt. 2023
Dear Naomi.Thank you for taking the time to review us.We are so glad that you enjoyed all that our resort has to offer.We all look forward to welcoming you all back again soon.Kind regardsThe Hub Resort team.

10/10 Fremragende

Greg

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Hub Team. den 9. okt. 2023
Dear Greg,Thank you for the perfect 10!It was a pleasure having you stay at The mole resort.Kindest regardsThe Hub Team

10/10 Fremragende

christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing night
Needed a local stay after our wedding . Very accommodating and beautifully set up room No problem with a late arrival Superb breakfast with great views Will probably return just as somewhere to relax and unwind
Overnattede 1 nat i september 2023
Svar fra Guest relations den 5. okt. 2023
Dear Christopher, thank you for the lovely review, It was our pleasure, and thank you for choosing The mole resort for your special occasion.for any future booking, please don't hesitate to let us know of any preferences and we will do our very best to accommodate them for you.kindest regardsGini.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service
Great stay.... Small mix up with the room on our arrival but the receptionist and subsequently manager (didn't take anyone's name unfortunately) dealt with it very swiftly and positively which left a great impression on us as to how the hotel is managed.
Overnattede 2 nætter i september 2023
Svar fra gini den 24. sep. 2023
Dear Stephen, Thank you for taking the time to review us at The mole resort. we are so please that the mix up was delt with swiftly. we take pride all take pride in providing our guests with the best experience as possible and i am thrilled that we succeed. when you decide to visit again please don't hesitate to let us know if you have any preferences and we will do our best to accommodate them for you.we look forward to seeing you again soon.Kindest regardsGini.Guest Relations.

10/10 Fremragende

Alexandra

Overnattede 1 nat i september 2023
Svar fra Guest relations den 27. sep. 2023
Dear Alexandra, thank you for your review and the perfect 10!We look forward to welcoming you back to The mole resort againKindest RegardsGini.

10/10 Fremragende

Helene

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent week-end at the Mole resort. The evening meal in the restaurant was of very good quality and all the activities we tried were fun.The archery session was very well organised.
Overnattede 2 nætter i september 2023
Svar fra The Mole Resort den 16. okt. 2023
Good Afternoon, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay at The Mole Resort.We look forward to seeing you again.Kind Regards The Mole Resort

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra The Mole Resort den 13. nov. 2023
Good Morning,Thank you for your review! We look forward to welcoming you back to The Mole Resort in the future.From The Mole Team

8/10 Udmærket

Paul

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

8/10 Udmærket

Michael

Synes godt om: Faciliteter
In almost every aspect our holiday at the Mole Resort was outstanding. The setting is magnificent, the grounds beautiful and well kept. Both the breakfast and dinner were of significant high standard. The breakfast especially was the best we’ve ever experienced both in the UK and in Europe. In one noteable aspect we believe the hotel was lacking. Finding the location was difficult for us and the reception staff did nothing to help us in any tangible manner. It was only after we wandered up and down dale did one of them give us the post codes which directed us to the resort. On leaving the reception we’re brusque and did not even ask us if we had enjoyed our stay.
Overnattede 4 nætter i august 2023
Svar fra Hub Team. den 9. okt. 2023
Dear Michael,May I take this opportunity to thank you for staying at The mole resort, and for your lovely comments, and I sincerely apologise for any inconvenience occurred with your arrival and departure.I will share your comments with our management team and department manager.We look forward to welcoming you back soon, Kind regardsThe Hub Team

10/10 Fremragende

LISA

Overnattede 1 nat i august 2023
Svar fra The Hub Team den 9. okt. 2023
Dear Lisa Thank you for the perfect 10!We hope to see you again in the near futureKind regards The Hub Team.

10/10 Fremragende

Dennis

Overnattede 4 nætter i august 2023
Svar fra The Hub Team den 9. okt. 2023
Dear Dennis,Thank you for taking the time to review us, at The mole resort.We look forward to welcoming you back again in the near future.The Hub Team.

10/10 Fremragende

Natasha

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra The Hub Team den 9. okt. 2023
Dear Natasha,thank you for taking the time to score your time at The mole resort.We look forward to welcoming you back again in the near future.

6/10 Okay

JESS

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i august 2023

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2023

10/10 Fremragende

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic
Absolutely lovely 2 night stay for my sister’s 50th birthday. The staff are amazing and we had an unexpected complimentary Prosecco with a card in the room. The Cells restaurant meal was superb. We had cocktails in the cellar bar and the staff were very friendly and welcoming. We are looking at a retreat here every year now. Can’t fault it. The room was furnished really nicely and we had a very comfortable stay.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Trevor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Dawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Where to start. Resort. Stunning /staff couldn’t do enough for you and extremely friendly and happy / all food. Amazing!
Overnattede 1 nat i juli 2023

10/10 Fremragende

Nigel

Overnattede 1 nat i juni 2023

10/10 Fremragende

Christopher

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023

8/10 Udmærket

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
There was a few issues with check in and our dinners. However the service and staff were great. The room needed a little tlc.
Overnattede 2 nætter i maj 2023

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

8/10 Udmærket

Richard

Overnattede 1 nat i april 2023

8/10 Udmærket

GEOFFREY

Overnattede 2 nætter i april 2023

10/10 Fremragende

Jolita

Overnattede 1 nat i april 2023

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The accommodation was excellent value for money
The accommodation was excellent value for money. Bedrooms each have names which makes them difficult to find. The hotel would benefit from having signs to show which way to go for the various rooms. But once I’d found the bedroom with the help of a member of staff I found it to be very spacious, very clean and very comfortable. All the staff were very professional, and helpful. There was an excellent choice of food at breakfast. I highly recommend the hotel.
Overnattede 2 nætter i april 2023

10/10 Fremragende

Leonard

Overnattede 2 nætter i april 2023

10/10 Fremragende

David

Overnattede 2 nætter i april 2023

8/10 Udmærket

David

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good stay
Lovely place to stay, lots to do and attentive staff. We had a couple of minor issues but these were dealt with quickly, effectively and efficiently. Happy with the quality of the food, facilities and service.
Overnattede 1 nat i april 2023

10/10 Fremragende

Colette

Overnattede 1 nat i april 2023

8/10 Udmærket

Lisa

Overnattede 1 nat i april 2023