Dear Mr./Mrs. Wen Jie,Thank you for sharing your experience at our property, we're delighted to know that you enjoyed your stay, particularly the breathtaking views from Villa Jalak.Your feedback regarding the misrepresentation of your nationality and country on the receipt is greatly appreciated. Please accept our sincere apologies for any inconvenience caused.Rest assured, as it's the default setup from our system, we've taken immediate steps to coordinate this issue with our IT vendor. Ensuring the accuracy and respect of our guests' identities is of utmost importance to us.We hope to have the pleasure of welcoming you back soon for another memorable experience.Best regards,General Manager.

Dear Mrs. Ina Steinmeier,Thank you very much for leaving us a good review score.If your future travels lead you back to Bali, we would be delighted to have the chance to welcome you again.Best Regards,General Manager.

Dear Mr./Mrs. Shuhei,Thank you very much for taking the time to share your delightful experience with us! We are thrilled to hear that you and your family had a memorable stay at our facility nestled in the serene surroundings of Ubud.We take great pride in providing a luxurious yet relaxing ambiance, and it warms our hearts to know that you appreciated the quality materials and design of our accommodations. It's wonderful to hear that you found the reduced brightness of the lighting in the evening added to the enchanting experience of being immersed in the forest at night.Your kind words about our well-maintained garden, tranquil pool, and diverse culinary offerings at our on-site restaurant are greatly appreciated. Our team strives to provide attentive and comfortable service to all our guests, and we are thrilled that you felt at ease during your dining experiences with us.Thank you for highlighting the accessibility of our facility, which we aim to make enjoyable for guests of all ages. We couldn't agree more that spending time away from bustling places can be rejuvenating, and we are honored to have provided you with a peaceful retreat.Thank you once again for choosing HOSHINOYA Bali. We sincerely hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,General Manager.

Dear Mr. Takahiro,Thank you for your kind review! We're delighted to hear that you enjoyed the tranquil and beautiful surroundings. The entire team and I are thrilled to learn about your delightful stay at HOSHINOYA Bali.We truly appreciate your support and eagerly anticipate the pleasure of welcoming you back for more inspiring experiences in the future.Best Regards,General Manager

Dear Mr/s. Shogo,Thank you very much for leave us a good review score.If your future travels lead you back to Bali, we would be delighted for the chance to welcome you again.Best Regards,General Manager.

Dear Mr/s. Sun Min,Thank you very much for leave us a good review score.If your future travels lead you back to Bali, we would be delighted for the chance to welcome you again.Best Regards,General Manager.

Dear Mrs. Pei Leeng,Thank you very much for sharing your review with us.Our staff takes great pride in providing kind and attentive service to ensure a pleasant experience for our guests.We will certainly share your sentiments with them.Your feedback regarding green tea in the room is highly appreciated. We are committed to providing exceptional service and top-quality products to our guests, and your input helps us to ensure greater guest satisfaction.Come back soon and we look forward to serving you again, hopefully in the not too distant future.Best Regards,General Manager.

Dear Mr/s.,Thank you very much for leave us a good review score.If your future travels lead you back to Bali, we would be delighted for the chance to welcome you again.Best Regards,General Manager.

Dear Mr. Andrew,We're thrilled to have received your wonderful feedback! It brings us immense joy to learn that your stay at HOSHINOYA Bali was so enjoyable.Your positive comments about our service and the various aspects of our property are truly appreciated. We will certainly share your review with the entire team, as it serves as a source of motivation for us.We eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,General Manager.

Dear Mr./Ms. Vimal,We want to express our gratitude for your generous review, which you took the time to share. It brings us immense joy to hear that you had an outstanding stay with us.Your feedback regarding our pricing is also greatly appreciated. We are committed to providing exceptional service and top-quality products to our guests, and your input helps us in maintaining that standard.Rest assured, we will share your review with our entire team, and if your future travels lead you back to Bali, we would be delighted for the chance to welcome you once more.Warm regards,General Manager.

Dear Mrs. Wendy,We are delighted to receive such wonderful feedback from you! The entire team and I are absolutely thrilled to learn about your delightful stay at HOSHINOYA Bali.We are particularly pleased to hear that you were satisfied with the massage, and we deeply appreciate your kind words about our staff. We will certainly share your sentiments with them.Your sincere compliments mean a lot to us, and we eagerly anticipate the opportunity to welcome you back soon!Warm regards,General Manager.

Dear Mr. Ryogo,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Best Regards,General Manager.

Dear Mr/s. Hiroki,Thank you for taking the time to review our property.We are delighted to hear that you enjoyed your stay and found our hotel has the best nature ambience.Should your travels bring you back to Bali, we would love the opportunity to welcome you back.Best regards,General Manager.

Dear Mr/s. Seanhyuck,Thank you for taking time to review our hotel and kinds comment.As knowing you had been to Bali many times, we are thrilled that you and your family had enjoy the stay with us.Our staffs are so pleased to assisted in any circumstances for our guests.We will share your review with the rest of the team and we thrive on providing better services.We also understand your concern of our food selections and want to assure you that we regularly enhance our menu to ensure they align with the guest expectation. We appreciate your feedback, it helped our future development.Thank you again for your comment and we hope to welcome you back.Best Regards,General Manager.

Dear Mrs. Emi,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Best Regards,General Manager.

Dear Mr/s. Mark,Thank you for taking the time to review HOSHINOYA Bali. We are happy to hear that you had a wonderful stay in our resort.We truly delighted your genuine compliments about our villa and service.We will make sure to share your comments with the team.We appreciate your recommendation for those seeking a relaxing trip and memorable stay.Should your travels bring you back to Bali, we would love the opportunity to welcome you back.

Dear Mr. Jason,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Warm Regards,General Manager.

Dear Mr/s. We Xian,Thank you for your valuable feedback on our property.We apologize for any inconvenience you experienced with the hotel's amenities. We will consider your comments regarding the gym and sauna to enhance our services and ensure greater guest satisfaction.Please note that our brand concept focuses on providing an experience without televisions and watches in the rooms. We encourage guests to engage in in-house activities and embrace the natural surroundings for a truly enjoyable stay.We are pleased to hear that you had a relaxing experience and we remain committed to delivering exceptional hospitality.We appreciate you bringing these matters to our attention as it helps us meet and exceed our guests' expectations.We look forward to the opportunity of welcoming you back to showcase our ongoing evolution.Best Regards,General Manager.

Dear Mr/s. Anonymous,Thank you for taking the time to review HOSHINOYA Bali. We do hope we have another chance to welcome you back again in the near future!Best Regards,General Manager.