Hoteller nær Twin Lakes - East Lake

"I thought for the reasonable price it worked well. I would stay again"

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"Exactly how I expected"

"Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁"

"Loved it. I even played one of the three pianos in the parlor -- it was a fine instrument."

"Very nice breakfast and good customer service and very clean plus the staff are very nice with the client with happy face"

"Great bang for the buck. Sai, at the desk was affable efficient and professional"

"Had an issue with the tv where the internet stopped working. Within 10 mi utes of notifying them they were on the case and had it fixed within the hour, fantastic service! Staff are lovely, very friendly and welcoming. Room cleaned well every day unless sign was put on door. Coming back to streetsboro and already booked my next stay here."

"Quaint property. Great atmosphere and outstanding hotel staff."

"Great service"

"Requested a handicapped accessible room near the elevator or on the first floor. Was given a handicapped accessible room, but on the third floor, farthest away from elevator. Why would hotels even put one of their few handicapped accessible rooms at the end of the hallway, far away from the elevator? The magnetic key cards were horrible and barely let us in the outside side door, the pool, and our room, after countless attempts. Nice hotel otherwise. Would stay again as we like (need)...

"Would stay here again. Needs more outlets, so whatever you do, don’t look behind the end table to look for one. You’ll find soda bottles and room keys caked in dust. However the frequently used areas are very clean."

"Atrociously gross room, and very rude staff. I stay in Kent once a week for school and I will never come back to this place again."

"The room was very well equipped and clean. The staff at the front desk and breakfast were very kind and helpful."

"You could not sleep with the noise. An alarm went off in my room. Staff said I could fix it. I would have had to move and climb furniture. I was told no maintenance was on staff. That was before 6, after being up from other noise most of the night."

"Okay, clean and safe."

"Staff very friendly! Love the idea of a staff member in the breakfast area! The pool was very clean, my grandchildren enjoyed it morning and evenings! I have always enjoyed staying at a Comfort Suites! Thank you"