Don't know why this property was a 9.4 excellent rating, our personal rating is a 3/10. We went in July, hot temperatures, although the room kept the cold air in pretty well, the A/C would reach its max cooling level and turn off for 3-4 hours and begin to be extremely hot again. Would have to turn the unit back on and off, basically tweaking with it. You can hear people talking outside in the super narrow corridors and TV noise from the room across from you. Staff was pretty weird, no basic customer service. Room sink and toilet were so low to the ground, had to bend over so much to brush teeth and or use the bathroom. Room smelt weird. Getting in and out of the hotel parking wise to the main street is so strange, you cannot come into the hotel from the left without breaking a traffic violation. Overall, would not stay here again, ended up checking out early and going home.