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Anmeldelser af Mantra on Salt Beach

4.5 out of 5
Mantra on Salt Beach
Gunnamatta Avenue, Kingscliff, NSW

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 453 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 347 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 127 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 52 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1003 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Amy, BRISBANE

Synes godt om: Rengøring
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Denise

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Mixed review terrible to excellent - initially put into the ground floor wing near the tennis court which was obvious at some point had water damage because the entire wing strongly smelt of mould. By midnight I was wheezing with an allergic reaction, called reception and within 15 minutes was upgraded to a suite & free breakfast for the duration of my stay (estimated $500 in value). Once moved the room was excellent & on par with what I had paid. So I must praise the staff for a quick & great value resolution BUT it’s not ideal to be putting guests in mouldy rooms for health reasons which could have resulted in an ambulance visit and legal ramifications. Nowhere else in the very large resort smelt of mould I might add, only the ground floor right wing.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Deborah

Rejste med partner
Synes godt om: Service og personale, faciliteter
Friendly start, beautiful grounds and pool.
Overnattede 5 nætter i april 2024

4/10 Dårligt

Peter

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the price that I paid it was VERY below average. NO SERVICE ROOM AT ALL ROOM CARPET VERY OLD BATHROOM SMELL BAD WHEN I CHECKED IN ELEVATOR VERY DIRTY NOT CLEANED I PAID EXTRA $60 FOR POOL VIEWS WHICH EXPEDIA DID NOT ADVISE ON THEIR WEBSITE ASKED FOR SOFTER PILLOWS NEVER DELIVERED I WILL NOT RECOMMEND TO STAY ON THIS MANTRA TO NO ONE VERY DISAPPOINTED
Overnattede 4 nætter i april 2024

8/10 Udmærket

Frazer

Synes godt om: Service og personale
Nice place.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great resort, fabulous day spa. Resort had everything you could need!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool hood weather not so good …
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Deborah

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Absolute convenience for beach and eating
Overnattede 1 nat i februar 2024

10/10 Fremragende

Megan, Minyama

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property within the Salt complex in Kingscliff. We had a 2 bedroom dual key room which was great with 4 adults. The rooms were clean , living are a bit small however it had a balcony with extra chairs and tables. There was secure parking as well as plenty of off street parking, great pool, walking distance to beach,restaurants and shops. Staff were fantastic . We utilised the nearby bike and walking paths into Kingscliff town centre, tennis courts and pool. Would recommend
Overnattede 3 nætter i februar 2024

6/10 Okay

Rhonda

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Limited dining and spa not working in the pool.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Natalie

Overnattede 2 nætter i februar 2024

4/10 Dårligt

Aaron

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor conditions
Arrived at reservation desk, was delayed due to staff query on room. Arrived to our room to find not cleaned and rubbish still on benchtop. Notified reception and 30 minutes later cleaner arrived and had to ask what issue was, they were shocked at condition but didn't give a apology - they only vacuum the floor without wiping bench, kitchen appliances. Later that night when we got back to room and unpacking, the bedroom draws still had pervious guests clothes. Notified reception and it took 7.5hr for them to come collect. As we were handling keys back on last day, we notified reception of our poor treatment all they could do was offer free coffee or free breakfast. Not impressed with service or accommodation standards.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Spacious and comfortable
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Candice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location and lovely pool. Rooms are a good size & loved the spa bath.
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Rosario

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No room service. No housekeeping. The bar and coffee facility in the lobby not open all the time
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Victor

Overnattede 2 nætter i februar 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Tracie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We thought there was aircon in the room but wasn’t. Didn’t ruin the overall experience thank you
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I’ve stayed before, it’s excellent value, food options are great, I travel & find it very relaxing and quiet. Staff are always friendly and helpful.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Con

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not a good experience
Stayed for 5 nights in a 1 BR and was given an apartment that was designed for wheel chair accessible persons. The shower was open and floor was always wet. We had to use extra towels to dry the floor in order to use the toilet which was broken on arrival. Bathroom was well below expectation for us and we couldn’t wait to leave. Was promised a 10% refund but this turned out to be a lie. Other negatives No housekeeping for 5 night stay No AC in the reception area. Carpet in the hallways was dirty and mouldy. Sections of the underground car park were oppressive. Positives Salt beach is excellent. Life guards are friendly. Hotel provided extra towels.
Overnattede 5 nætter i december 2023

8/10 Udmærket

Elaine

Synes godt om: Rengøring, service og personale, værelsets komfort
Slightly disappointed
The suite we had was clean but very dated and in need of a refurb. We were very surprised to learn that you had to pay for WiFi and that we had to go across the Rd to another location for breakfast. The outdoor areas pool etc were very nice with lots of sun loungers.
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Marie

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Mr Bryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i januar 2024

10/10 Fremragende

Jarrod

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2024

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i januar 2024

6/10 Okay

Tracy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't bother!
We have stayed at Peppers and Salt many times before but this time we really noticed how old and unclean Mantra on Salt has become. The price was exorbitant at $350pn, the assistant manager on check in was rude and abrupt, the room was old, very dirty and very dated. Our sheets were stained and the bed cover was so old and revolting that I did not want to even touch it! The pool and surrounds are also now very dated and don't have the facilities that other resorts in Kingscliff offer for similar or better prices. We won't stay here again.
Stained sheets
Old bed cover
rust and dirt in shower
rust and dirt in shower
Overnattede 2 nætter i januar 2024

6/10 Okay

Raymond

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place for young families.
Overnattede 3 nætter i december 2023

6/10 Okay

Samantha

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool and location are fantastic but for the nightly price the rooms are very tired and in need of an upgrade, our room was also quite dirty and looked as though the floors had not been cleaned at all. We had a spa room and the spa bath did not work and wifi was not included
Overnattede 5 nætter i december 2023

8/10 Udmærket

Louise

Rejste med familie
Synes godt om: Service og personale, faciliteter
The place is starting to look tired, gardens not quite maintained. Room door didn't quite work smoothly, broken screen and sofa bed mattress not clean... small stuff really, but it is a decline from what it used to be...
Overnattede 5 nætter i december 2023

10/10 Fremragende

Aysha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay. The room was amazing. Very spacious and comfortable with everything you could ask for. The pool and gym facilities are superb.
Overnattede 1 nat i december 2023

4/10 Dårligt

Andrew

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room smell , scuffs and just dated
Overnattede 3 nætter i december 2023

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is good. Nice to note that the buildings didnt dominate the landscape once i was on the beach. The layout/footprint aided easy access to rooms, i.e. not everyone used the same ekevator.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Peter, Hornsby

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well maintained property, walking distance to beach and eating places.
Overnattede 5 nætter i december 2023

10/10 Fremragende

Scott

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
T
Overnattede 2 nætter i december 2023

10/10 Fremragende

Richard, Cromer

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 8 nætter i december 2023

8/10 Udmærket

Ai

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Warren

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 2 nætter i december 2023

10/10 Fremragende

Darren

Great location enjoyed our holiday
Overnattede 5 nætter i november 2023

8/10 Udmærket

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice atmosphere
Overnattede 2 nætter i december 2023

10/10 Fremragende

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent facilities and lovely location.
Overnattede 1 nat i november 2023

6/10 Okay

Glenn

Synes godt om: Service og personale
Overnattede 1 nat i november 2023

10/10 Fremragende

Stuart

Overnattede 1 nat i november 2023

6/10 Okay

Sarah

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Disappointing stay
A few issues - firstly we had requested the bed sheets to be changed due to a bout of gastro and vomit in the bed. This took 4-5 phone calls and a trip to reception to get it sorted - over an hour in total and we couldn’t go to bed in the meantime. Hotel corridor walls have multiple holes - need patching up. Just not a good look when every wall has holes in it. Apartment generally needed a better clean - hair and dust throughout the room.
Overnattede 3 nætter i november 2023

10/10 Fremragende

Sandor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023

6/10 Okay

Nicole

Rejste med partner
All very average.. Breakfast buffet - hot food overcooked and cold. Cold buffet exposed to elements including flies. For what we paid average is the standard delivered… Staff wore frowns and generally disinterested.., Had waited a long time to come and left underwhelmed. Scenery and ocean spectacular.
Overnattede 1 nat i november 2023

10/10 Fremragende

Wade

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay
Great location, comfortable clean rooms and good gym. Close to restaurants
Overnattede 2 nætter i november 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was ok, place is getting a little tired. All in all good value for money. Food in the salt village was excellent!
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Anthony

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The surrounds were fantastic, good range of places to eat and a beautiful coastline but that's where it stops The book in was with a arrogant young man that didn't want to be there ,you offered us a room with no facilities and the room had two separate lots of human hair I hope left in the shower which I took photo's of . Just disgusting and so was the book out
Overnattede 1 nat i november 2023