Hoteller i Tutnall and Cobley

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Much better than last time I stayed, Not the best of hotels, but the that is reflected in the price you pay. Mainenance is also quite poor with several light fittings in my room not working."

"Nice place... but not many at the bar as i use to remember it. Only if there is a party then there ate few people. Otherwise a nice place"

"Nice staff and good food and real ales"

"free parking, great breakfast, close to the town. Very good"

"Thank you. The room was quiet. I had a great stay."

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Excellent stay as usual thanks Belinda"

"Just expensive and the food quality was subpar. I think my steak was frozen before they cooked it. Dry and tough really."

"The room was big and the bed comfy, with the staff friendly, however having just reopened it is in need of some work. One wall mounted socket (head height) for a TV coffee machine and a kettle, with the kettle cord not reaching the plug was not good. The amenities were lacking in the shower, and there was rust on the frame holding the wash hand basin in the bathroom. All of which was disappointing. Also £20 for breakfast was a bit steep!"

"Godt hotel til kundebesøg"