Dear Guest,Thank you for taking the time to share your feedback. Sincerely,

Dear Guest,Thank you for taking the time to share your feedback. Sincerely,

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Dear guest, last week end in Turin there was Kappa Future Festival, one of the bigger european Techno music concert. Many guys and girls comes from all around the world and stay in Turin; we know, they drink and sometimes are noisy; we try to do our best to moderate them with our guests because we understand the situation; I can assure you that our staff , overall during the night,worked very hard in order to keep the quiet in the hotel. We apologize If your stay was not good causing by this guys; hope to have you again as our guest and have a better stay.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Torino Corso Giulio Cesare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear guest, thank you!

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Yours sincerely, Giuseppe Avignone-General Manager

Dear guest, My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the Novotel hotels. Yours sincerely, Giuseppe Avignone-General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Torino Corso Giulio Cesare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Dear Ralph,thank you for your feedback.Best regards