Udendørs pool

Anmeldelser af La Zebra Colibri Boutique Hotels

4.5 out of 5
La Zebra Colibri Boutique Hotels
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, Tulum, QROO

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 260 af i alt 323 anmeldelser" "
Bedømmelse på 8 − Udmærket. 45 af i alt 323 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 323 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 323 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 323 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Pernille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Couldn’t have been better
A fantastic boutique hotel placed on the best part at the beach, Great food at the restaurant. Friendly staff. Beautiful rooms. We travelled as a family with two kids of 8 and 10 years. The room was perfect for that and the hotel even has a playground.
Overnattede 2 nætter i januar 2018

10/10 Fremragende

Astrid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2017

10/10 Fremragende

Tessa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La Zebra was a fantastic hotel in Tulum with a great location and friendly helpful staff
Overnattede 6 nætter i april 2024
Svar fra General Manager den 19. maj 2024
Dear Tessa,Thank you for your kind review! We're thrilled to hear that you had a fantastic stay at La Zebra and enjoyed our great location and friendly, helpful staff. We look forward to welcoming you back in the future!Best regards,Laura Avila & Zebra's Family

8/10 Udmærket

WILLIAM JOSE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra General Manager den 19. maj 2024
Dear Guest,Thank you for your positivevaloration! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back soon.Best regards,Laura Avila & Zebra's Family

10/10 Fremragende

Adis

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra General Manager den 19. apr. 2024
Dear Adis,Thank you so much for taking the time to leave such a wonderful 5-star review! We are thrilled to know that you enjoyed your experience with us.Thank you once for choosing us.Laura Avila & Team

10/10 Fremragende

Dorje

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 19. apr. 2024
Dear Dorje,Thank you for the fantastic 5-star review! We're thrilled you enjoyed your experience with us. Looking forward to welcoming you back soon!

10/10 Fremragende

Aquelah, Chicago

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful property, right on the water and with great restaurants. We will definitely stay at la zebra again!
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 3. mar. 2024
Dear Aquelah,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at La Zebra and that you found our property beautiful, with great restaurants and a prime location right on the water. We look forward to welcoming you back for another memorable experience in the future. Laura Avila & Zebra Family

10/10 Fremragende

Jesus Alejandro

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente hotel, Habitaciones limpias y cómodas. Muy amplio. Comida deliciosa. Super buena ubicacion.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 8. feb. 2024
QueridoJesús,Qué maravilloso! Nos alegra mucho escuchar que tu experiencia en el hotel fue excelente. Es genial saber que encontraste las habitaciones limpias, cómodas y espaciosas, y que disfrutaste de la deliciosa comida. Además, una ubicación conveniente siempre agrega valor a cualquier estadía. Gracias por compartir comentarios tan positivos.Gratitud,Laura Avila & Familia Zebra

10/10 Fremragende

Ivana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice staff, attentive and helpful. Great location
Overnattede 4 nætter i januar 2024
Svar fra General Manager den 28. jan. 2024
Dear Ivana,We're delighted to hear that you had a positive experience with our staff and found them to be attentive and helpful. It's also wonderful to know that you enjoyed our hotel's great location. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future!Saludos,Laura Avila & Team

8/10 Udmærket

Yara

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was nice, the pool a little hidden, room was very comfortable, the beach this time of year was perfect but I was very disappointed with Tulum itself. I travel a lot all over the world and never have I spent so much on food and drinks...ridiculous. Tulum also has one road which is filled with pot holes and the only way to get to restaurants for pedestrians and cars, Tulum is definitely way over rated and way overpriced, Never again, it is like being robbed with a smile. No thank you.
Overnattede 4 nætter i januar 2024
Svar fra General Manager den 28. jan. 2024
Dear Yara,We're glad to hear that you found aspects of our hotel enjoyable, such as the comfortable room and the perfect beach. However, we're sorry to hear that your experience in Tulum itself did not meet your expectations. If you ever decide to give Tulum another chance in the future, we hope to have the opportunity to welcome you back and provide a more positive experience.Laura Avila & Zeebra Team

6/10 Okay

Naghmeh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i januar 2024
Svar fra General Manager den 2. feb. 2024
Dear Naghmeh,Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,Laura Avila & Zebra's Team

10/10 Fremragende

Alberto

Overnattede 1 nat i januar 2024
Svar fra General Manager den 28. jan. 2024
Gracias Alberto,Thank you for your 5-star review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide exceptional service and it's always rewarding to know when we've succeeded. We look forward to welcoming you back soon!Laura Avila & Team

10/10 Fremragende

GUSTAVO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a lovely place. Great location.
Svar fra General Manager den 10. jan. 2024
Hello Gustavo,Thank you for taking the time to share your thoughts! We're thrilled to hear that you found La Zebra to be a lovely place with a great location. We appreciate your feedback! Hope to see you back soon!Laura Avila & Zebra Family

10/10 Fremragende

Chanda

Synes godt om: Rengøring, faciliteter
Wonderful and clean
Svar fra General Manager den 3. mar. 2024
Dear Chanda,We're thrilled to hear that you found your experience wonderful and that you appreciated the cleanliness of our property. Providing a clean and comfortable environment for our guests is one of our top priorities. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! Laura Avila & Zebra Family

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended
Weather, views, friendly Couldn’t be more happy with everything on this hotel!
Overnattede 3 nætter i november 2023
Svar fra General Manager den 20. dec. 2023
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you couldn't be happier with everything at our hotel, from the weather to the views and the friendly service. It's wonderful to know that your experience with us was enjoyable. We look forward to welcoming you back in the future!Best regards,Laura Avila & Zebra Team

10/10 Fremragende

Mimi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is located in the sweet spot on the main strip in Tulum where it is quiet enough on the beach side that you don't hear too much loud noises yet it is walkable to all the main attractions, restaurants, and shopping. The staff was very accommodating and it is simply just a haven tucked in Tulum. We did the complimentary Mezcal tasting by the beachfront. Our room was amazing...a stone throw to the beach which also came with a private cabana that we can use any time during our stay. Overall this hotel is great for relaxing and enjoying the ocean view. 5 STARS!
Overnattede 1 nat i oktober 2023
Svar fra General Manager den 12. nov. 2023
Dear Mimi,Thank you for taking the time to share your positive feedback about your stay at our property. We're delighted to hear that you found our location ideal, offering a balance between tranquility and accessibility to Tulum's main attractions.It's wonderful that you enjoyed the Mezcal tasting and that your room, with its private cabana and proximity to the beach, contributed to a relaxing and enjoyable experience. Your kind words and the 5-star rating mean a lot to us.We appreciate your recommendation, and we look forward to the pleasure of welcoming you back for another fantastic stay. Laura Avila & Zebra Family

10/10 Fremragende

Sabina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra General Manager den 12. nov. 2023
Qujerida Sabina,Muchas gracias por tu amable valoración, esperamos verte muy pronto de regreso por una experiencia más en La Zebra.

10/10 Fremragende

Julien

Overnattede 2 nætter i oktober 2023
Svar fra General Manager den 12. nov. 2023
Dear Julien,Thank you for sharing your positive experience at La Zebra Tulum. We're thrilled to know that you had a wonderful stay.We appreciate your valoration, and we look forward to welcoming you back for another fantastic experience.Laura Avila & Zebra team

10/10 Fremragende

Haim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the service is amazing food grate location amazing the only thing the maintenance employee laud in early morning 7 AM the should started at list 9am
Overnattede 4 nætter i september 2023
Svar fra General Manager den 4. okt. 2023
Dear Haim,Thank you for choosing La Zebra and for taking the time to share your feedback with us. We're delighted to hear that you had an amazing experience with our service and enjoyed our food and location.We apologize for any inconvenience caused by maintenance work being carried out early in the morning. We understand the importance of a peaceful environment for our guests, and we'll certainly take your feedback into consideration to ensure that such activities are scheduled at more guest-friendly hours in the future.Your comfort is important to us, and we appreciate your understanding in this matter. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,Laura Avila

10/10 Fremragende

Toño

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pasamos un día solamente y una noche pero nos gustó mucho la atención del Personal del hotel. Las instalaciones son muy limpias y cómodas. La habitación y el baño muy bien y la playa excelente y limpia. Sería bueno que la llave de la habitacion no sea física, es incómodo, además de que no se cierra con seguro si no le das vuelta a la llave, se me quedó abierta la habitación una vez, disminuye la percepción de seguridad
Overnattede 1 nat i september 2023
Svar fra General Manager den 4. okt. 2023
Estimado Toño,Agradecemos sinceramente que haya elegido La Zebra para su estadía y por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestra hospitalidad y que encontró nuestras instalaciones limpias y cómodas.Lamentamos escuchar sobre su experiencia con la llave de la habitación. Apreciamos sus comentarios, ya que nos ayudan a mejorar nuestros servicios y la experiencia de nuestros huéspedes. Tomaremos esto en consideración para futuras mejoras en el hotel.La seguridad de nuestros huéspedes es de suma importancia para nosotros, y trabajaremos en garantizar que estos problemas no se repitan en el futuro.Esperamos tener la oportunidad de recibirlo nuevamente en un futuro próximo. Si tiene alguna otra sugerencia o comentario que le gustaría compartir, no dude en hacérnoslo saber. Saludos cordiales,Laura Avila

4/10 Dårligt

Nur

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
The service is really bad for a small luxury hotel, you have to go to order, they don't come back to pick up your glasses or plates. The staff is not helpful at all, anything you may ask or request is a NO for an answer. The rooms are nice but be aware of the bad service.
Overnattede 1 nat i september 2023
Svar fra General Manager den 5. okt. 2023
Dear Nur,Thank you for choosing to stay with us at La Zebra, and for taking the time to provide feedback about your experience. We genuinely appreciate your comments, as they help us identify areas where we can improve.We are truly sorry to hear that your experience did not meet your expectations, especially in terms of our service. Providing exceptional service is a top priority for us, and we apologize for falling short during your stay. Your feedback will be shared with our team so that we can address these issues and provide the high level of service that our guests deserve.We understand how important attentive and helpful staff are in creating a positive guest experience, and we will take immediate steps to address these concerns to ensure they are not repeated in the future.However, we regret not receiving direct feedback while you were still here at the property. We would have done our utmost to improve your experience."Sincerely,Laura Avila

10/10 Fremragende

Mayela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tiene una playa hermosa, en general las instalaciones del hotel muy bien. La comida rica ….
Overnattede 1 nat i september 2023
Svar fra General Manager den 5. okt. 2023
Estimada Mayela,Agradecemos que haya compartido sus comentarios sobre su reciente estadía en La Zebra. Nos complace saber que disfrutó de nuestra hermosa playa y que encontró nuestras instalaciones hoteleras en buen estado.Es maravilloso saber que también disfrutó de nuestra deliciosa comida. Nos enorgullece ofrecer una experiencia culinaria que refleja los sabores y la frescura de la región, y nos complace que haya sido de su agrado.Una vez más, le agradecemos por elegir La Zebra. Esperamos darle la bienvenida nuevamente para otra estancia placentera en el futuro.Saludos cordiales,Laura Avila

10/10 Fremragende

Vilena, new york

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From checking in to checking out, everything was perfect! Front desk is extremely nice and helpful. Our room was beyond amazing! We had a plunge pool ocean view room, which is literally on the water. We did not even need flip flops to walk around. You walk out of the patio and step into the ocean. Room was very big, everything is eco friendly. Loved it!
Overnattede 3 nætter i september 2023
Svar fra General Manager den 8. sep. 2023
Dear Vilena,It sounds like you had an absolutely perfect stay at La Zebra! A plunge pool ocean view room right on the water does sound like a dream. It's great to hear that the front desk staff was helpful and that you enjoyed the eco-friendly aspects of the room. Thank you for sharing your wonderful experience, and we hope to welcome you back for another perfect stay in the future!Laura Avila & Zebra Family

10/10 Fremragende

Jose S

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb Boutique Hotel
Incredible experience from the staff in the parking, to the check-in attention and all individuals we interacted with (e.g. - bar, restaurant, room service etc.). This is a great hotel that provides a superb experience to guests. Will be coming back...
Overnattede 1 nat i september 2023
Svar fra General Manager den 5. sep. 2023
Dear José,Thank you for sharing your incredible experience at La Zebra in Tulum! It's wonderful to hear that the staff, from parking attendants to those in various services, provided you with exceptional attention and service. Knowing that you had a superb experience is truly gratifying.We're delighted to know you plan on coming back, and we look forward to welcoming you for another memorable stay. Laura Avila & Zebtra Family

10/10 Fremragende

Oscar

Overnattede 2 nætter i august 2023
Svar fra General Manager den 5. okt. 2023
Estimado Oscar,Muchas gracias por tu amable evaluación, esperamos recibirte nuevamente en tu proxima visita a Tulum.Saludos cordiales,Laura Avila & Equipo

10/10 Fremragende

Avo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice big rooms friendly staff great location in the center of Tulum wll come back
Overnattede 1 nat i august 2023
Svar fra General Manager den 25. aug. 2023
Dear Avo,"We're glad to hear you enjoyed your stay! Thank you for your positive feedback about our spacious rooms, friendly staff, and central location in Tulum. We look forward to welcoming you back in the future!"Laura Avila & Team

6/10 Okay

Jorge Luis, Laredo

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
the place being on the beach was beautifu, but for a high end hotel it is short on amenities.
Overnattede 5 nætter i juli 2023
Svar fra Laura Avila den 15. aug. 2023
Dear Jorge,We appreciate your feedback and we're glad you enjoyed the beautiful beachfront location of our hotel. We're sorry if you found the amenities to be lacking in comparison to your expectations. We continually strive to improve our services and offerings, so your input is valuable to us. If you have any specific suggestions on how we can enhance our amenities, please feel free to share. We hope you still had a pleasant stay overall and thank you for choosing our hotel for your visit.

10/10 Fremragende

Sergio Antonio

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful place to take the family. Made my wife and child feel comfortable the whole time, we were definitely pampered.
Overnattede 5 nætter i juli 2023
Svar fra Laura Avila den 15. aug. 2023
Dear Sergio,We're thrilled to hear that you had a beautiful experience with your family at our place. Creating a comfortable and pampering environment for our guests is one of our top priorities. We hope you made unforgettable memories during your stay. If you ever decide to return, we'll be more than happy to welcome you back for another wonderful time.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i juli 2023
Svar fra Laura Avila den 15. aug. 2023
Dear Richard,Thank you for sharing your feedback! We're delighted to hear that you had a great stay with us. If you have any specific highlights or aspects you enjoyed, feel free to let us know. We hope to welcome you back in the future for another wonderful experience.

8/10 Udmærket

Angeline, Valencia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean rooms and love their services. Staff very friendly. I just wished they honored my benefits as a platinum member. I wasn’t offered a room upgrade since they said I’m a gold member / VIP only and need to be premium VIP or platinum.. i showed them the app that says I’m platinum and still didn’t offered or look for an availability of room upgrade.
Overnattede 1 nat i juli 2023
Svar fra Laura Avila den 15. aug. 2023
We appreciate your feedback regarding your stay at our hotel. We apologize for any confusion or inconvenience you experienced with regards to your benefits as a platinum member. Your feedback is important to us, and we will take it into consideration as we strive to enhance our services. We apologize for any misunderstanding and assure you that we will work to ensure a better experience for our valued guests in the future. Thank you for bringing this to our attention.

10/10 Fremragende

Jeremy Ray

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Best experience in Tulum. Best staff, atmosphere, food, and music. Highly recommended!
Overnattede 4 nætter i juli 2023
Svar fra General Manager den 27. jul. 2023
Dear Jeremy,We are thrilled to hear that you had the best experience at La Zebra in Tulum! Providing exceptional service, creating a great atmosphere, serving delicious food, and setting the right mood with music are all essential elements of our commitment to ensuring our guests have a fantastic time. Thank you for your high recommendation, and we can't wait to welcome you back for another memorable stay!Laura Avila & Zebra Family

10/10 Fremragende

Marney

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful location, hotel and food. Perfect spot for kids without compromising an enjoyable experience for the adults
Overnattede 6 nætter i juli 2023
Svar fra General Manager den 27. jul. 2023
Dear Marney,We are delighted to hear that you had a wonderful experience at La Zebra! It's fantastic to know that you enjoyed the location, hotel amenities, and the delicious food we offer. We take pride in creating a perfect environment for both kids and adults, ensuring that everyone has a fantastic and enjoyable stay. Thank you for choosing La Zebra, and we hope to welcome you and your family back soon for another memorable experience!Laura Avila & Team

10/10 Fremragende

Octavio, Aguascalientes

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo excelente, solo el restaurante bastante caro para la calidad de los alimentos. El precio no estaba relacionado a lo que recibias, pero el hotel hermoso y vale la pena.
Overnattede 3 nætter i juli 2023
Svar fra General Manager den 18. jul. 2023
Estimado Octavio,Gracias por tu valoración, nos alegra saber que tuviste una excelente experiencia, gracias por la retroalimentación tomaremos nota de tus comentarios.Esperamos tener la oportunidad de darte la bienvenida nuevamente en el futuro!Laura Avila & Equipo

10/10 Fremragende

Frank

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra General Manager den 18. jul. 2023
Dear valued Frank,We appreciate your feedback, and we're thrilled to learn that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay! Thank you!Laura Avila & Team

10/10 Fremragende

Rodolfovan, Mission Viejo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful view and awesome amenities. Staff makes sure you’re well taken care of.
Overnattede 1 nat i juni 2023
Svar fra General Manager den 18. jul. 2023
Dear Rodolfo,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the beautiful view and awesome amenities during your stay at La Zebra. Our team takes great pride in ensuring our guests are well taken care of, and it's wonderful to know that we could provide you with a memorable experience.We can't wait to welcome you back and continue providing you with exceptional service.Laura Avila & Team

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family get-a-way. Staff was very friendly and great location. Food at the hotel was great but the location is also very close to a variety of other choices that are amazing as well.
Overnattede 8 nætter i juni 2023
Svar fra General Manager den 27. jun. 2023
Dear Guest,We're glad to hear that you had a wonderful family getaway at our hotel! Thank you for your kind words about our friendly staff and great location. We take pride in providing excellent service and ensuring our guests have a memorable experience.We're delighted to hear that you enjoyed the food at our hotel. We strive to offer delicious dining options that cater to different tastes. Additionally, we're pleased to know that our location provided you with easy access to other amazing dining choices nearby.Thank you for choosing our hotel for your family vacation. We hope to welcome you back in the future for another enjoyable stay.Laura Avila & Team

10/10 Fremragende

Sahar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is an excellent property to stay in. I don’t know why it’s not 5 stars but it felt like it was. Very happy we stayed here!
Overnattede 1 nat i juni 2023
Svar fra General Manager den 26. jun. 2023
Dear Sahar,Thank you for your wonderful review of your stay at our property. We are thrilled to hear that you had an excellent experience and that it felt like a 5-star stay.We strive to provide our guests with exceptional service and a memorable experience, and we are delighted that we were able to meet and exceed your expectations. Your satisfaction is our top priority, and we are thrilled to know that you were very happy with your decision to stay with us.Thank you for choosing our property for your accommodations, and we look forward to welcoming you back for another exceptional stay in the future.Laura Avila & Team

10/10 Fremragende

Dana A

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
private beach bed and service was amazing.
Overnattede 4 nætter i juni 2023
Svar fra General Manager den 26. jun. 2023
Dear Diana,Thank you for your kind feedback! We're thrilled to hear that you had an amazing experience with our private beach bed and service. We appreciate your support and hope to welcome you back soon.Laura Avila & Team

10/10 Fremragende

Mitchell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place was an outstanding stay! The service was great and the location is better! Wow!
Overnattede 4 nætter i juni 2023
Svar fra General Manager den 26. jun. 2023
Dear Mitchell,Thank you for your fantastic review of your stay at La Zebra. We are thrilled to hear that your experience with us was outstanding.We pride ourselves on providing exceptional service, and we are delighted to know that our team exceeded your expectations. We strive to create memorable experiences for our guests, and it's wonderful to hear that you received great service throughout your stay.As for our location, we agree that it is truly remarkable. We are privileged to be situated in such a beautiful and vibrant area. The combination of our stunning surroundings and our dedicated team ensures that our guests have a truly remarkable experience.Thank you once again for your kind words. It was a pleasure having you as our guest, and we look forward to welcoming you back for another exceptional stay in the future.Best regards,Laura Avila & Team

10/10 Fremragende

Gabby

Overnattede 2 nætter i juni 2023
Svar fra General Manager den 18. jul. 2023
Dear Gabby,Thank you for choosing La Zebra.We hope to welcome you back for many more wonderful stays in the future. Warm regards,Laura Avila & Team

10/10 Fremragende

Moh

Overnattede 3 nætter i juni 2023
Svar fra General Manager den 18. jul. 2023
Dear Moh,Thank you for your evaluation. We are delighted to hear that you had a positive experience at our beloved hotel. We look forward to welcoming you back soon.Laura Avila & Team

10/10 Fremragende

Brian

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juni 2023
Svar fra General Manager den 18. jul. 2023
Dear Brian,Thank you for your evaluation. We are delighted to hear that you had a positive experience at La Zebra. We look forward to welcoming you back soon,Laura Avila & Team

10/10 Fremragende

DANIEL, Reno

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property and very welcoming
Overnattede 2 nætter i juni 2023
Svar fra General Manager den 6. jun. 2023
Dear Daniel,Thank you for your kind words! We take great pride in our beautiful property and strive to create a warm and welcoming atmosphere for all our guests. We're delighted that you enjoyed your experience with us. We look forward to welcoming you back in the future!Laura Avila & Team

10/10 Fremragende

Lidia

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved this property very much! I will definitely return again! Had an amazing time there, staff was great, friendly and very welcoming! I will definitely recommend it!
Overnattede 3 nætter i maj 2023
Svar fra General Manager den 5. jun. 2023
Dear Linda,Thank you for your wonderful feedback! We're thrilled to hear that you loved your stay at our property. We can't wait to welcome you back again in the future. Our staff is dedicated to providing excellent service and creating a warm and welcoming atmosphere for our guests. Thank you for recommending us! We look forward to your next visit.Laura Avila & Team

10/10 Fremragende

Vanessa, Perris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing place!! Would go back again! Staff is very helpful and friendly, locations is great!
Overnattede 1 nat i maj 2023
Svar fra General Manager den 22. maj 2023
Dear Vanessa,Thank you very much for your evaluation and review. We are glad to know the team took such good care of you.We will gladly host you back,Laura Avila & Team

10/10 Fremragende

maria teresa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lujoso y cómodo hotel a la orilla del mar.
Es un bello hotel familiar en el corredor de hoteles de Tulum. Muy bonito, a pie de playa. Ideal sobre todo para parejas con niños pequeños. Me encanto porque es un hotel boutique que tiene mucho lujo pero todo muy cercano, hay habitaciones con vista y acceso directo al mar. Increíble lugar.
Overnattede 2 nætter i maj 2023
Svar fra General Manager den 5. maj 2023
Maria Teresa,Muchas gracias por tus amables ocmentarios, nos encanta saber que disfrutasrte tanto tu estancia, la hermosa vista y privilegiado acceso al mar que tiene la propiedad.Esperamos verte de regreso muy pronto!Laura Avila & Equipo

10/10 Fremragende

Regina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location-quiet late at night/early morning so we slept well. Walking distance to tons of shops, restaurants, bars & beach clubs. Loved being right on the beach! Property was clean and very well maintained. Staff was friendly and attentive. Beds were super comfortable and great air conditioning. Good and drinks were all fresh and delicious. The hotel had so much character. Highly recommend!
Overnattede 3 nætter i april 2023
Svar fra General Manager den 5. maj 2023
Dear Regina,We really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to read that your stay reached your expectations and that you had enjoy our facilities and the warm service of the Team that much!We hope to welcome you back soon!Laura Avila & Team

10/10 Fremragende

Devin

Overnattede 5 nætter i april 2023
Svar fra General Manager den 30. apr. 2023
Dear Devin,Thank you for your valoration, we hope to see you back soon!Laura Avila & Team

10/10 Fremragende

Yahima

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2023
Svar fra General Manager den 22. maj 2023
Dear Yahima,Thank you very much for your evaluation, we are glad you had such a good experience with us at La Zebra.We hope to see you back soon,Laura Avila & Team

10/10 Fremragende

Luis

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Paradise!! Absolutely love this place. This was our second stay and it just gets better every time. Great for families with small children and those looking to relax. The staff is the best!!!!!
Overnattede 4 nætter i april 2023
Svar fra General Manager den 26. apr. 2023
Dear Luis,Thank you very much for your incredible comments, it is very gratifying to read through the experiences of our guests and see the result of our work in such a beautiful and positive way.Muchas gracias!Laura Avila & Team