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Anmeldelser af Aloft Tulsa

3 out of 5
Aloft Tulsa
6716 S 104th East Ave, Tulsa, OK

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 449 af i alt 1007 anmeldelser" "
Bedømmelse på 8 − Udmærket. 240 af i alt 1007 anmeldelser" "
Bedømmelse på 6 − Okay. 142 af i alt 1007 anmeldelser" "
Bedømmelse på 4 − Dårligt. 91 af i alt 1007 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 85 af i alt 1007 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Cleta

Nice stay!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Maythew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Diana

Rejste med familie
Synes ikke om: Rengøring, service og personale
This visit could have been better. The agent at the desk was cold and aloof he did not even make eye contact with our party. The room was dusty and there was no hand soap in the restroom.
Overnattede 1 nat i maj 2024

6/10 Okay

Deborah

Rejste i en gruppe
Synes ikke om: Faciliteter
Says breakfast is i cluded but there was no breakfast.
Overnattede 1 nat i maj 2024

6/10 Okay

Shionta

Rejste med familie
Synes godt om: Rengøring
Arrived at the property and had to drag luggage around motorcycles. Motorcycles were parked on sidewalks and blocking entrance. Phone in the room did not work. Room was clean and staff were friendly. No continual breakfast and options over priced.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Deborah

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
When booking the post says that a bar is on premises and breakfast is uncluded. That is false advertising and should warrant a refund. The bar is closed on Sunday and Monday. Also there is no breakfast on Monday. I'm staying at the property Sunday and Monday. State in the listing these details so people can make the decision to choose another property.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Lisa

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty rundown
Overnattede 1 nat i april 2024

10/10 Fremragende

Cassidy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

William

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Vehicle door was pryed open, tools and change stolen
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tashi

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Davonte

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This location was horrible they have amenities on their website that they do not have in their facility although they’re going through construction there were a lot of things that they did not provide that is listed on their website. Expect to have no breakfast in the morning expect to have no dinner at night this location to have their bar open at any point in time during your stay I stayed here for 5 days and the staff was horrible including management. when I first arrived, there was trash all in the front lawn, including a little Caesars pizza box. When I arrived on Monday, the pizza box was on the front lawn when I left on Friday the pizza box was still there. The staff and the management do not acknowledge any customers into their facility, and they expect you to speak to them. Nasty staff and nasty experience. When you complain about the gym, not being open or the sauna not being available, they automatically tell you to go to the website and have no offers at all. Out of 10
Overnattede 4 nætter i april 2024

10/10 Fremragende

Jimmy

Overnattede 1 nat i april 2024

10/10 Fremragende

Petra

Overnattede 1 nat i april 2024

10/10 Fremragende

Julian

Overnattede 1 nat i april 2024

10/10 Fremragende

William, Franklin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this hotel.
Overnattede 1 nat i april 2024

10/10 Fremragende

Denise

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Paul, Kalispell

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The maintenance is inadequate. I checked in To missing lightbulbs and a toilet paper holder hanging off the wall. There are no pieces of furniture with drawers. On the other hand the bed and pillows were some of the best I e slept on. There was no refrigerator however so while I might stay overnight I would not ever have a prolonged stay
Overnattede 2 nætter i april 2024

10/10 Fremragende

lynette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 12. apr. 2024
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

10/10 Fremragende

Kelman

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 2 nætter i april 2024

8/10 Udmærket

james

Overnattede 1 nat i april 2024

8/10 Udmærket

JAIME, San Antonio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not as great as some Aloft properties, but typical Aloft room
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Tammi

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst hotel I’ve ever stayed jn
Overnattede 1 nat i april 2024
Svar fra front desk sup den 10. apr. 2024
Thank you for choosing Aloft Tulsa by Marriott and for taking the time to provide feedback about yourexperience here.I would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to coach our team toprovide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay wasan exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact medirectly at 918-949-9000

10/10 Fremragende

April, Ardmore

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i februar 2024

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and well taken care of rooms where high end at a low cost.
Overnattede 3 nætter i marts 2024
Svar fra front desk sup den 25. mar. 2024
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

4/10 Dårligt

Lisa

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Chipping paint dirty shower
Overnattede 2 nætter i marts 2024
Svar fra front desk sup den 25. mar. 2024
We apologize you were not pleased with your experience here at the Aloft. We appreciate yourfeedback as it will help us continue to improve. Room cleanliness is the most important part of a hotelstay. We understand your disappointment and have spoken with our housekeeping team regarding thecondition of your room. Please know we are committed to creating great guest experiences andimproving based on guest feedback. We hope to have the opportunity see you again, so you can seehow you helped us achieve our goals!

10/10 Fremragende

William, Franklin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i marts 2024

6/10 Okay

Nikia

Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Although the property was nice, and I got to my room without any issues to check in process was a Breeze and they have a shuttle that runs 24 hours which was nice. The bathroom ceiling was peeling in my room and the walls are so thin that I could hear my neighbor snoring directly behind my headboard other than that my experience was not bad at all. I just wish that the aesthetics of the rooms were a little bit better kept and the walls weren’t so thin.
Overnattede 3 nætter i februar 2024
Svar fra front desk sup den 25. mar. 2024
Thank you for taking our survey. We apologize there was a maintenance issue in your room. Thank youfor letting us know. Our engineering team has taken action to correct the issue. Please know we arecommitted to creating great guest experiences and improving based on guest feedback. We hope tohave the opportunity see you again, so you can see how you helped us achieve our goals!

10/10 Fremragende

Gerardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

6/10 Okay

LaCara

Synes ikke om: Faciliteter
My stay at Aloft Tulsa was decent, however, it was easy to mix up Aloft Tulsa with Aloft Tulsa Downtown. Once I finally made it to the correct hotel, my stay was pleasant enough but there was ongoing construction late into the night that was rather jarring. Hotel staff were helpful.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. I apologize for the construction that may have been going on. We have a team working diligently to make necessary repairs/improvements to several areas of the property. We will communicate to the team about the hours of operation

4/10 Dårligt

Tracy

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
1) Location: I'm a former Tulsa resident. This is a weird location for a hotel. Not convenient for walking to restaurants, groceries, etc. If you are from out of town, you will find it difficult to find the hotel in the dark. There are NO signs that will show the way. It's in a mixed commercial/warehouse area. Nothing pretty or relaxing here. 2) Cleanliness: I have stayed here before. You are now greeted by horribly stained furniture in the lobby. They had "storm damage" that is still being repaired. But, THAT WASN'T IN THE LISTING! More stains than a college dorm. My room was "clean" on the surface, but i found a flip top from a water bottle under the bed edge. Should easily be seen on routine cleaning. 3) Deferred maintenance: Shower glass not properly secured. Possible water damage/paint flaking, due to moisture build-up in bath/shower area. You won't know if the shower is moldy because of the black tile and grout. Brilliant move Aloft, if the goal is to hide this... Broken electronic plug in adapter unit on the desk. 4) Noise: Paper thin walls/doors. Could hear more hall noise than even a 1 star hotel. Across hall neighbors were partying just enough to be irritating. If I were a light sleeper, I would likely have complained. 5) Breakfast: I didn't check, but apparently the included breakfast wasn't available. Also NOT MENTIONED IN THE LISTING! Bottom line: Worth $50/ntincurrent condition. I could have stayed at Hampton or Holiday Inn Express for the same$
Svar fra front desk sup den 25. mar. 2024
Thank you for your feedback. We apologize you had a poor experience with the restoration going on atthe property. We are looking forward to this project wrapping up as it will improve guest’s experience.We hope to have the opportunity to see you in Tulsa again soon to see the improvements that are beingmade!

10/10 Fremragende

Stephanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked the layout of the room.
Overnattede 1 nat i januar 2024
Svar fra front desk sup den 25. mar. 2024
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

4/10 Dårligt

Shelli

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Pretty overpriced! Rooms are great. Staff is ehh! Disappointed that there was no ice or vending machines on floor. Also upset that I left something in my room and when I went back to get it it was gone.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback as it will help us to improve. We apologize there are not vending/ice machines on the floors. However, we work diligently to ensure the giftshop is stocked and are always happy to assist any guest who needs ice. We hope we get the opportunity to have you stay with us in the future.

6/10 Okay

Kiara

Synes godt om: Service og personale
Synes ikke om: Rengøring
The hotel room bathroom was dirty it had hair in the shower and the shower gel and plus containers were empty.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. I have spoken with our housekeeping team to ensure this was an isolated incident. We hope we get the opportunity to have you stay with us again.

10/10 Fremragende

Nikki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I read reviews prior to staying and people complained of waiter not getting hot. My water was got hot immediately and the pressure was great. They allowed my dogs which was great bc my house was being repaired.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback and we are happy to hear you had a pleasant stay. We are always excited to have guest's furry companions stay with us as well.

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Nice hotel in a great spot for our quick trip up to watch baseball! Hotel was clean and the bed was comfortable.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback and we are happy to hear you had a pleasant stay. We hope to see you again when your travels bring you back to Tulsa!

6/10 Okay

Mandi

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024

10/10 Fremragende

Donald

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel and great staff
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. We hope we get to see you again if your travels ever bring you back to Tulsa!

4/10 Dårligt

Lee

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This property was under renovation. The gym/pool and laundry services were closed. In addition, I booked on Expedia, which indicated that it came with a free breakfast. Did I not correct them or ask to be corrected due to the small selection of healthy options for breakfast?
Overnattede 2 nætter i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. We apologize for the inconvenience of some amenities being closed. We have a team working diligently on making improvements to the affected areas. We strive to have many options for breakfast and apologize that we did not offer the items you were looking for. We will work towards finding some more healthier options to add to our menu.

8/10 Udmærket

leon

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just didn’t have any morning breakfast
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. We apologize we did not have breakfast during your stay. Currently, our breakfast is closed on Monday's & Tuesday's. However, we strive to have other breakfast items available for purchase in our gift shop every day of the week.

4/10 Dårligt

Austin

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Person that checked us in and out was not very friendly. Seemed like we were bothering her. King sized bed seemed more like a queen. Lighting in the room was horrible. Gave us four half sized pillows that were uncomfortable. Not even basic cable on a cheap TV. No free breakfast, had a "chef" there to make food but you had to pay for it. Just not impressed, will not stay a Aloft again
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback and we apologize we did not meet your expectations. We strive to make every stay a good one. I have addressed your concerns with the appropriate staff to ensure this was an isolated incident.

10/10 Fremragende

Bill, Tulsa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Sandra

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

4/10 Dårligt

Shawna

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Værelsets komfort
Failure on every front except check in
A perfect storm :-( Check in was fine but the room was just ok. No remote in room and I didn't want to be charged in case they thought I took it, so I tried to call front desk. Phone didn't work at all and there was no way to contact front desk, so I went down to ask for a remote. Got back to room to tuck in, found out door's "night lock" did not work and the metal bar at the top was broken off. I did NOT feel safe but I was so tired and needed to sleep so I tried to do so. But room smelled a little funny and the water was TERRIBLE, no way I could shower in that. Water smelled of sewage and sulphur. A/C blew both hot and cool alternately, so I couldn't get a good temp. Power station did not work so I could not charge my phone. Then the neighbors started slamming doors and running up and down the hallways. I guess they were high and crawling out of their skins because they literally slammed doors 15 times in 45 minutes. They also tried more than once to open MY door and the adjoining door between us. I couldn't call the front desk (no phone, remember??) and the whole thing just felt like a set up. I grabbed my things at 11:45 pm and checked out.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. We apologize we did not meet your expectations. We have met with the appropriate staff to ensure this was an isolated incident.

4/10 Dårligt

Jeremy

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Smelled like animal urine. Was so loud in the lobby I was unable to sleep. Was told nothing could be done about the loud lobby music. Had to leave and was unable to get a refund. Stay elsewhere.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. I have addressed your concerns with the appropriate staff to ensure this was an isolated incident. At the Aloft one of the positive focuses is music and we do have live music events/booked events periodically. However, there is a designated time that this is brought to an appropriate level. I have educated all staff on the proper time it is to be reduced.

4/10 Dårligt

Thomas

Party at night loud music until 10:00 pm
Overnattede 2 nætter i februar 2024
Svar fra front desk sup den 10. apr. 2024
Thank you for choosing Aloft Tulsa by Marriott and for taking the time to provide feedback about yourexperience here.I would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to coach our team toprovide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay wasan exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact medirectly at 918-949-9000

6/10 Okay

William

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Jennie

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Toilet wouldn't flush properly. The desk attended only offered a plunger. Therefore we had to go downstairs to the lobby to use the bathroom. Also the spa and weight room was closed.
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. Most of the day we have an engineering team on site to address these types of issues. However, depending on the time they may not be onsite. Our team strives to problem solve and help in every way they can. Our gym and sauna area are currently being renovated and we hope to have it back open and available for guest use soon.

6/10 Okay

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Shower never got hot, lukewarm temperature
Overnattede 1 nat i februar 2024
Svar fra Laci den 6. mar. 2024
Thank you for your feedback. I have brought this to the attention of our engineering team.