Hoteller i Tsunan

"Very friendly staff. They accommodated all our needs. Thank you for the great stay!"

"和室10畳の部屋に泊まりました、室内は綺麗でシャワートイレもあり快適です。 朝夕食はブュッフェスタイルで美味しかった。 ホテルの前がゲレンデは便利ですね。"

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

"料理も、お風呂も最高でした。"

"館内の雰囲気が好みで清潔感があり、快適に過ごせました。ありがとうございます。"

"エグゼクティブルームは最高です！ 高かったけど満足できました。"

"食事、客室、施設からおもてなしまで、全てが上質な旅館でした。"

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"Awesome experience! Everything labeled in multiple languages. Great food. Kind employees. "

"One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!! "

"浴場が別館にあるのはマイナス。食事は量が少なめで点数多く満足。"

"The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)"

"top service"

"綺麗で気持ち良かったです"