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Anmeldelser af Enter Backpack Hotel

2.5 out of 5
Enter Backpack Hotel
Parkgata 4, Tromsø

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 90 af i alt 376 anmeldelser" "
Bedømmelse på 8 − Udmærket. 154 af i alt 376 anmeldelser" "
Bedømmelse på 6 − Okay. 91 af i alt 376 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 376 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 376 anmeldelser" "

8,2/10

Rengøring

7,8/10

Service og personale

7,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

10/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lene Torp

Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Reception den 14. feb. 2024
Thank you very much for leaving us such a nice review. We are happy to see that you enjoyed your time with us to the fullest. We also hope that Tromsø gave you everything you came for!Kind reqardsEnter Backpack Hotel

8/10 Udmærket

Dorthe

Lille men hyggeligt værelse, sødt personale
Havde et meget lille, men hyggeligt værelse. Stikkontakter placeret meget uhensigtsmæssigt. Fik et lille køleskab ind og det var fint, men absolut meget lidt plads. Korridorens gulvtæppe snavset og ikke støvsuget den uge jeg var der. Super sødt venligt personale.
Overnattede 6 nætter i marts 2023
Svar fra Reception - Enter Backpack Hotel den 21. mar. 2023
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !! Thank you.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
More a hotel than a hostel
Nice ambiance. Wood building. Helpful staff. Access to tea and coffee in lounge.
Overnattede 3 nætter i januar 2023
Svar fra Reception - Enter Backpack Hotel den 12. feb. 2023
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !!Thank you.

8/10 Udmærket

Sølva Skov

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok ophold
Værelset var ok men der kunne godt have vært en vask og spejl da der kun er et lille fælles wc.
Overnattede 5 nætter i februar 2020
Svar fra Reception den 2. mar. 2020
Hei, Tusen takk for kommentarene og ratingen. :) Med vennlig hilsen, Enter Backpack Hotel

8/10 Udmærket

trine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2020
Svar fra Reception den 23. jan. 2020
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Dårligt indtryk, men fint hotel
Fint hotel, dog manglede der varmt vand i det fælles bad den ene dag. Inden mit ophold fik jeg en mail om at receptionen var åben til klokken 22, hvilket passede fint med min ankomst 21.30. Da jeg kom var der kun en dreng der skulle lukke køkkenet ned og ingen reception. Han fortalte mig flere gange at receptionen altså var lukket og fik mig til at undskylde for at komme for sent. Jeg viste ham min mail med tiderne, der var sendt af hotellet, hvorefter han sagde at han godt kunne tjekke mig ind alligevel, selvom det altså var mig der var forkert på den. Ikke særlig god service! De andre dage var der der ingen problemer, der stod en sød ældre herre i receptionens åbningstid der kunne fortælle mig om vandreturene i området omkring Tromsø.
Overnattede 2 nætter i april 2019
Svar fra Resception den 13. jun. 2019
Hei, Dette må vi selvsagt bare beklage, da har vi utgitt feil informasjon som selvsagt går på vår kappe og har ikke noe med deg og å gjøre. - Vi skal se på dette umiddelbart! Håper dette ikke ble en for stor påkjenning for ditt opphold her og at du hadde en fin tid her i Tromsø og med oss. Med vennlig hilsen, Enter Backpack Hotel

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint værelse, kunne godt have været mørklægnings gardiner (lyst hele døgnet) ingen servering af morgen eller aftensmad, men køleskab på værelset. Henvender sig primært til længer ophold, ikke til forretnings rejse.
Overnattede 1 nat i juni 2018
Svar fra Resception den 20. jun. 2018
Hei, Tusen takk for dine kommentarer og rating. Ha en fin dag videre. :) Med vennlig hilsen, Enter Backpack Hotel

8/10 Udmærket

Kim

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Rent og nydeligt lille hotel
Havde en god oplevelse, flinke folk i receptionen ved indtjekning

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Booking var blevet væk!
Da vi ankom var vores booking blevet væk. Vi havde modtaget bekræftelse fra Hotels.com, men man havde ikke registreret vores booking korrekt hos ABC-Hotel. Der var totalt udsolgt i byen men man fandt heldigvis en lejlighed. Lejligheden var i mildest talt elendig stand (Blå 1). Sovesofaen var ulækker og gav en dårlig ryg allerede efter en overnatning, det blev dog bedre da der blev lagt en løs madras ovenpå. Lejligheden var kold selvom elvarmen stod tændt. Badeværelset på gangen var koldt. Hvis andre i ejendommen brugte varmt vand var vandet på badeværelset også koldt. Wi-Fi virkede acceptabelt, indtil den sidste dag hvor det forsvandt. Det lykkedes at få et beskedent afslag i pris og personalet på ABC-Hotel gjorde umiddelbart hvad de kunne, men vi står alligevel tilbage som noget utilfredse og vil vælge et andet sted at overnatte næste gang.

6/10 Okay

Asger

Synes godt om: Rengøring, værelsets komfort
Fint rent værelse. Morgenmad ok (ikke inkluderet),men ikke imponerende til pris

6/10 Okay

Verificeret rejsende

6/10 Okay

Henrik Steen, Smørum danmark

Synes godt om: Rengøring, service og personale
Fuld valuta for pengene - og super venlig service
I forhold til den lave pris var standarden rigtig god. Servicen fra receptionen var helt i top gode, venlige og servicemindede unge mennesker. Den frie kaffe og så vaffeldej så vi selv kunne bage vores vafler er en super god ide. Dette sted er super godt til prisen - det er ikke luksus men til en weekend som vi havde var det perfekt.

4/10 Dårligt

Lisbet Fich, København

Synes ikke om: Service og personale, værelsets komfort
Elendig morgenmad
Meget basic, seng og bad OK, meget lille værelse. Morgenmaden blev serveret 45 min senere end de havde lovet at åbne, og var elendig.

10/10 Fremragende

Zhan Qiang

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice and clean place, friendly staff, free coffee and tea availability 24 hours plus free waffles at night.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Kevin

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Reception was incredibly kind. Price was very affordable. Location was near the downtown and very quiet and cute. Couldn't have asked for more.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Alfonso Guillermo

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Reception den 14. feb. 2024
Thank you very much for leaving us such a nice review. We are happy to see that you enjoyed your time with us to the fullest. We also hope that Tromsø gave you everything you came for!Kind reqardsEnter Backpack Hotel

10/10 Fremragende

Daniel

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I love the staff there. They are all kind and helped me with taxi as well. I cannot say thank you enough in my heart. Thank you for your service.
Overnattede 1 nat i december 2023
Svar fra Reception - Enter Backpack Hotel den 22. dec. 2023
Hi DanielThank you so much for your kind words. It warms us in the cold polar night. We hope that you got the most of your time in Tromsø and had a chance to feel the incredible ways of nature up in the arctic! Safe travels for the future!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
One bed Room with private bathroom
Felt more like a hostel than a hotel. Small room with no closet or place to hang your clothes, and there was no elevator, but everything was proper and clean, the shared kitchen was fully equipped with tableware and kitchenware. The staff was friendly and helpful, and the location was good.
Overnattede 5 nætter i november 2023
Svar fra Reception - Enter Backpack Hotel den 22. dec. 2023
Dear guestThank you so much for taking the time to leave us a review. I'm happy to see that you enjoyed your stay with us. We try to implement the best of both worlds when it comes to accommodation; the social vibes of a hostel with the comfort and privacy of a hotel. We hope to see you again in the future!

6/10 Okay

Hilde Kristin

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Overnattede 1 nat i november 2023
Svar fra Reception - Enter Backpack Hotel den 22. dec. 2023
Hi HildeThank you so much for your time to leave us a review. We highly appreciate the feedback since it allows us a better perspective on our visitors' experience with us. Safe travels and hope to see you again in the future!

4/10 Dårligt

Natasha

Overnattede 1 nat i november 2023
Svar fra Enter Backpack den 13. nov. 2023
Hi NatashaThank you for leaving us a review. I am sorry to see that you had issues with your stay with us. We work hard every day to ensure that all visitors has a hassle-free experience. If you ever return to Tromsø and may choose to stay with us again, we will make sure to make up for any inconvenience you may have been caused.

10/10 Fremragende

Karen-Oliva

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Simon - Enter Backpack Hotel den 1. nov. 2023
Dear Karen-OlivaThank you very much for taking time to leave us a review on your stay with us. We appreciate it very much. In your case I am thrilled to see that your stay has been as good as it has. We do our best everyday to give visitors the best possible conditions to wind down after long days of adventure and before new ones has to begin. Thank you for staying with us and if you ever return to Tromsø, be sure that we would love to host you again!

8/10 Udmærket

Tora Marie

Synes godt om: Rengøring
Overnattede 3 nætter i oktober 2023
Svar fra Simon - Enter Backpack Hotel den 1. nov. 2023
Dear ToraThank you very much for taking the time to leave us a review. We always appreciate to understand what your hotel is like from a visitors point of view. In this case I am very pleased to see that you have had a good experience with us. We strive everyday to create a hassle-free base for people to recharge for more arctic adventures. I hope Tromsø gave you what you came for and until next time, safe travels to wherever life may take you next

8/10 Udmærket

Stefan

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

Tanja

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
from the minute we arrived the staff took care that our needs were met. Having just come from our artic cruise we arrived early but no problem with dropping off our luggage until it was check-in time so we could enjoy already some of the beautiful city of Tromso. A lounge with table and chairs and two sofas were available for those who just needed to collect themselves. Coffee/Tea was complimentary. Our room was Spic N Span clean and the view was to die for...really! A BIG thumbs up to Enter Backpack.
Overnattede 1 nat i august 2023

8/10 Udmærket

Inge

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i juli 2023
Svar fra Reception den 17. jul. 2023
Hello Inge, thank you for choosing Enter Backpack for your stay in Tromsø, and thank you for that amazing feedback. It's lovely to see you had such a great stay with us. Have a great day, from us here at Enter BPH

8/10 Udmærket

Tuula

Overnattede 1 nat i juli 2023
Svar fra Reception den 12. jul. 2023
Dear Tuula, Thank you for taking the time to leave us a review and we appreciate the high score. We are thrilled that enjoyed your stay at our hotel. You are always welcome with us. Hope to see you in the near future. Best regards, Enter Backpack Hotel

10/10 Fremragende

Karen

Overnattede 2 nætter i juli 2023

10/10 Fremragende

Ingerd

Overnattede 3 nætter i juni 2023
Svar fra Reception den 10. jul. 2023
Dear Ingerd, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 Fremragende

Ingvild

Synes godt om: Rengøring, værelsets komfort
Bra
Vi hadde ingen problemer med vårt opphold. Fikk rommet som er inntil resepsjonen, og det var litt lytt, men det var ikke et stort problem for oss, var rolig på hotellet. Rommet var grei størrelse, badet var rent, og sengen var god. For prisen syns jeg absolutt det var bra. Eneste som var litt slitsomt var at når man dusjet ble det vann utover en stor del av badet, men vil ikke si det trakk opplevelsen ned for meg.
Overnattede 4 nætter i juni 2023
Svar fra Reception den 10. jul. 2023
Dear Ingvild, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

8/10 Udmærket

Nicole

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra Reception den 10. jul. 2023
Dear Nicole, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 Fremragende

Gro

Overnattede 1 nat i juni 2023
Svar fra Reception den 10. jul. 2023
Dear Gro, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 Fremragende

MINJUNG

Synes godt om: Rengøring, værelsets komfort
너무 좋았어요!
사실 처음 방은 그냥 그랬어요 근데 예약했을 때 미리 원베드 방을 요청했었어서 여쭤봤더니 흔쾌히 바꿔주셨음 바꾼 방에서 3박했는데 진짜 너무너무 만족!!!! 주방 엄청 좋고 식사장소 좋고 무료커피 최고 맛있어요,;; 그리고 계속 직원분이 바뀌시는데 다들 엄청 친절하세요 그치만 숙박시 유의할점: 오는길에 오르막길 있는데 32인치 캐리어끌다가 넘어졌습니다 엄청 미끄러움 엄청 힘들구여.. 근데 다른 숙박업소들도 비슷한 위치들인듯 함. 숙소에서 직원분이 캐리어 옮겨주셨어요 엄청 친절..
Overnattede 3 nætter i marts 2023
Svar fra Enter Backpack Staff den 30. mar. 2023
Dear Minjung,From all our staff, thank you very much for sharing your experience, we are happy to know that you had a nice time with us!We are very glad to have had you as our guest as well and we hope to welcome you again in the future! Have a wonderful day! : )

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Voor een paar dagen een prima backpack Hotel. Je mag je eigen eten koken en maken in de gemeenschappelijk keuken. Koffie en thee is de hele dag gratis. Elke dag schone handdoeken. Om een paar dagen Tromso te bezoeken en op jacht naar het Noordelricht te gaan prima hotel.
Overnattede 4 nætter i januar 2023
Svar fra Reception - Enter Backpack Hotel den 12. feb. 2023
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !!Thank you.

6/10 Okay

Verificeret rejsende

Rejste med partner
Leuk en betaalbare accommodatie. Dichtbij het centrum van Tromso.
Overnattede 5 nætter i februar 2020

8/10 Udmærket

Verificeret rejsende

Overnattede 3 nætter i marts 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2019
Svar fra Reception den 20. feb. 2020
Thank you for your rating.

10/10 Fremragende

Vivian, Huntington Beach

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I actually stayed at the Enter St. Victoria. It was wonderful, place to spend a quiet hotel. It is a bit far from the city center and during the winter it is hard to walk uphill but I would definitely reccommend this hotel/chain. The staff was friendly and the rooms were very clean. I had a view of the water and the mountain from my room. The best part was the floor at the restrooms were heated.
Overnattede 2 nætter i januar 2020
Svar fra Reception den 17. feb. 2020
Hello, Thank you so much for your lovely comments and rating! :) So good to see that our sister-hotel was to your liking. :) Best regards, Enter Backpack Hotel

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2020
Svar fra Reception den 13. feb. 2020
Hello, Thank you for the rating. Best regards, Enter Backpack Hotel

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location close to shops, town center, bus lines. Nice kitchen and dining area. Staff were friendly and helpful. Room was small but clean.
Overnattede 4 nætter i januar 2020
Svar fra Reception den 5. feb. 2020
Hello, Thank you so much for your nice comments and rating. :) Hope your are well and welcome back any time. Best regards, Enter Backpack Hotel

2/10 Forfærdeligt

Andreas

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verste hotellet jeg har bodd på hittil i Norge.
Råttent hotell. Iskaldt. TV funket ikke, glipp fra romdør til korridor, gvarmeovn funket ikke, ble lovt dobbeltseng men var 3 single senger. En natt for 2600 NOK - 260 EUR - 230 pund. Galskap
Overnattede 1 nat i januar 2020
Svar fra Reception den 3. feb. 2020
Hei Andreas, Trist å se at ditt opphold var slik en skuffelse. Vi har sjekket TV og ovn på rommet og fant ikke noe feil med det? Vi må bare beklage at vi ikke har kunnet møte dine ønsker for sengtype og at prisen var høy i perioden for din bestilling. Det kan være lurt å bestille litt før ankomstdagen da priser gjerne er litt lavere når man skal bo i Tromsø midt i høysesongen. Håper alt er bra med dere. Med vennlig hilsen, Enter Backpack Hotel

8/10 Udmærket

Jim Viktor

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2020
Svar fra Reception den 27. jan. 2020
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

6/10 Okay

Jenny, New York, NY

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We didn’t get this property as we were “upgraded” to Enter St. Elisabeth Hotel due to construction. However it wasn’t much of an upgrade because it was further from city center and we (2 people) were assigned a single at first. Luckily the reception gave us a room with 3 beds. Unfortunately reception is only there from 9 am to 10 pm, so when we needed to check out but store our luggage at 8:30 am, there was no choice. Enter City Hotel actually let us store our luggage in their room, though, so at least there’s something going on with the Enter Tromso chain.
Overnattede 2 nætter i januar 2020
Svar fra Reception den 21. jan. 2020
Hello, Thank you for the comments and rating. We will look into and address this directly. So sorry for any inconvenience this might have caused you. Best regards, Enter Backpack Hotel

8/10 Udmærket

Verificeret rejsende

部屋は狭いが比較的清潔感もあり快適に過ごせる。ただし，シャワー付きの部屋でもドライヤーの用意がないため，ドライヤーの持参は必要。 The room is small but cozy. But they don't have a blow dryer, even though there is a personal bathroom in each room.
Overnattede 3 nætter i januar 2020
Svar fra Reception den 13. jan. 2020
Hello, Thank you so much for your comments and rating. :) We do have hairdryers in the reception available upon request. :) Hope your are well and welcome back any time. Best wishes, Enter Backpack Hotel

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything ok cleaning staff was very kind, reception staff hardly ever there but it very Kindle too
Overnattede 3 nætter i januar 2020
Svar fra Reception den 10. jan. 2020
Hello, Thank you so much for your comments and rating. :) Best regards, Enter Backpack Hotel

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019
Svar fra Reception den 8. jan. 2020
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

2/10 Forfærdeligt

Attila

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had bedbugs in our ved and it bites be at night I had an Infection and spend my day at the hospital, we send an email to the hotel and never heard back from them. And also we had a rubbish in the bathroom when we checked in. It was the worst hotel experience we ever had
Overnattede 3 nætter i december 2019
Svar fra Reception den 20. dec. 2019
Hello, We are sorry for the problems you have met here. We have tried to be of service to you. We have answered Emails and have not heard back from you. We have payed all expenses and helped you. If you would answer our mails you we might be able to be of further assistance. Hope you are better and we hear from you soon. Best regards, Enter Backpack Hotel

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Nice kitchen, small room. Uphill location
Smaller room than others at lower price and bathroom is outside, do not have the sink which showed in the photo is apps. But room still comfort and clean with all the thing you need. Location uphil abit so it's difficult to walk and find the entrance. But they have super good kitchen that can cook anything
Overnattede 1 nat i december 2019
Svar fra Reception den 18. dec. 2019
Hello, Thank you so much for your comments and rating. Some pictures might be a bit out of date ad we are trying to remedy this. We hope you had a nice time in the north. Best wishes, Enter Backpack Hotel

4/10 Dårligt

Manoj

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Overnattede 2 nætter i december 2019
Svar fra Reception den 10. dec. 2019
Thank you for the rating. Best regards, Enter Backpack Hotel