Hoteller nær Mercy Health Arena

"We really enjoyed everything, the staff and the room and location was great."

"Not the cleanest hotel. Staff were frustrated when I was checking in due to the elevators being down. I was checked in very quickly. Debit card was swiped for security deposit and then I was handed a key. No explanation to where my room was, what the room number is, or where anything was. Was told pool and elevators were down and no idea when they would be back up. Our room was not the cleanest, bathroom looked freshly used but our beds were made 😊. For $205 a night, I would of at least liked...

"Everything was really clean. I love that it was 24hour check in. So it was very convenient. Staff were very friendly, helpful and patient. And I have a very busy busy 7 year old. Pool was nice. Everything was clean. Good breakfast choices"

"The staff was friendly and accommodating. Wonderful place to stay. Very clean!"

"We went to Grand Haven to spend one day at the beautiful beach and then we wanted a place to spend the night before driving back home the next day. Check in was at 3:00pm, which we were fine with, but because we were there on one of the very, very HOT days we went there at 1:00 to see if they would hold our luggage so our toiletries (ie soap, lotions, my make up, aerosol hair products) didn’t melt or explode. They were not accommodating at all. By the time we were done at the beach my things...

"Charming place to stay. Comfortable beds! Great water pressure! Superb location to the waterfront, musical fountain and shopping!! Enjoyed our 1 night stay!"

"Even though the staff were lovely people, the hotel was located in a sketchy part of town. We saw a high prostitute waiting for a pickup and a homeless guy going through the garbage at the front entrance. The carpet in our room was filthy. Luckily there were many bikers staying there and that may have discouraged any illegal activities from taking place. Linens were threadbare and I worried about reuse of sheets. Couldn't wait to leave."

"All was good"

"Everything was absolutely wonderful! The home is beautiful and I loved the room very clean and inviting. I loved that it was so quiet even though the house was full of other guests. The breakfast was amazing loved it! I will definitely go back again and would recommend this place to anyone."

"This was the perfect place for getting some time in the pool and staying close to the beach and city as we traveled. The room was clean and the staff was helpful!"

"Dirty, mold and hallways with maids at 900 pm"