Tv, iPod-dockingstation
Tjek tilgængelighed

Anmeldelser af Allure Hotel & Apartments

4.5 out of 5
Allure Hotel & Apartments
Cnr Morehead St and McIlwraith St, South Townsville, QLD

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 284 af i alt 627 anmeldelser" "
Bedømmelse på 8 − Udmærket. 229 af i alt 627 anmeldelser" "
Bedømmelse på 6 − Okay. 71 af i alt 627 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 627 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 627 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Signe Voigt

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good choice in Townsville
The apartment was great. It was perfectly clean and in really good condition. The beds were comfortable and the kitchen had all we needed. The staff was extremely helpful and kind. It’s located just a short walk from downtown. The only downside was that the pool was really cold. Actually to cold for my kids to swim, and they swim in the ocean in Northern Europe with no problems.
Overnattede 2 nætter i juli 2023
Svar fra Reservations den 27. jul. 2023
Thank you so much for your review.

8/10 Udmærket

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2018
Svar fra Shannon den 1. dec. 2018
We sincerely appreciate your feedback and review. We are very glad that you had an enjoyable experience at Allure. We look forward to seeing you next time you visit Townsville! Kind Regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very very nice!
A really nice hotel, very spacious and luxurious! Would definitely recommend it to other!
Overnattede 2 nætter i marts 2018
Svar fra Dylan den 18. mar. 2018
Hello, We are glad to hear that you enjoyed your time at Allure Hotel & Apartments and thank you for recommending us! We look forward to accommodating you again in the future!

8/10 Udmærket

Chun Keung

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Check in was quick and easy. Lots of dining options in walking distance. Area is generally quiet. Room is very spacious and in good condition aesthetics wise. Ceiling light above desk was not working, which was an issue for someone travelling for business and needs to work after dark. Was too late to do anything about it once found out (reception closes at 5pm). Aircon in the room was also extremely loud and ceiling fan looked extremely sketchy, wobbling so much you'd feel unsafe to use it. Ended up just opening the windows.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Alicia

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The apartment we had was so spacious and with a nice view! Everything was super clean! I would definitely stay there again!
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Adam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A one night stay so maybe not a fair review, the room layout was two rooms (A & B) separate, behind one door, so we could here everything our nextdoor neighbour did. Reception hours weren't overly clear.
Svar fra matthew den 22. apr. 2024
thank you for the review

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our apartment was spacious and modern with great water views. We loved it! Secure underground parking wasn’t available. Apparently you have to request this when booking. On road parking was easily available outside the property.
Overnattede 2 nætter i marts 2024
Svar fra matt den 25. mar. 2024
thank you for the review!

10/10 Fremragende

Kuramochi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
とても清潔できれいなアパートメントでした。 大人2人でツインルームに泊まりましたが、 シングルベッドが少し狭く感じました。 街の中心部までは徒歩だと2-30分ほどなので レンタカー利用なら駐車場もあるし おすすめですよ！
Overnattede 2 nætter i februar 2024
Svar fra matt den 22. feb. 2024
thank you for the review!

8/10 Udmærket

WEIWEI

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked a car from check out online at 7:30am but the car not coming in time.
Overnattede 2 nætter i februar 2024
Svar fra matt den 22. feb. 2024
thank you for the review

10/10 Fremragende

Breeanna

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The 2 bedroom apartment was a very nice stay, very clean and had a lovely view. The room was very convenient for 4 people and very spacious.
Overnattede 2 nætter i januar 2024
Svar fra Reservations den 15. jan. 2024
Thank you for your feedback. We are glad you enjoyed your stay with us.

10/10 Fremragende

Zubair

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra matt den 15. jan. 2024
thank you for the review!

10/10 Fremragende

Ray

Overnattede 4 nætter i december 2023
Svar fra matt den 15. jan. 2024
thank you for the review!

2/10 Forfærdeligt

Natalie

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely disgusting!! The room and building stank! The mattress had springs that poke you in the bum and it sinks down (doesn’t come back) even with someone only weighing 50kg. The air conditioner doesn’t work properly. The staff are difficult to contact, and when you do reach them they are rude and threatening. We were checked in for less than one hour before we decided to we needed to book somewhere else to stay. 1 star at most, not the 4 stars that was advertised. The photos do not match the room we were given. The lift needs maintenance. Crackheads outside. Not a safe premises. They took a $75 deposit off the credit car, hopefully it is reimbursed. Do NOT book!!!!
Svar fra manager den 15. jan. 2024
we apologise for the experience that you had. we disagree with what you have written here.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra matt den 15. jan. 2024
thank you for the review!

10/10 Fremragende

Richard

Overnattede 1 nat i november 2023
Svar fra matthew den 15. jan. 2024
thank you for the review!

10/10 Fremragende

CJ

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Allure
Allure offered me a large comfortable 2 bedroom apartment. It was easy to find and walkable from the client office. I would happily stay again.
Overnattede 1 nat i november 2023
Svar fra matt den 20. nov. 2023
thank you for the review!

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice apartments, always clean and roomy
Overnattede 1 nat i november 2023
Svar fra Reservations den 16. nov. 2023
Thank you for your review. We are glad you enjoyed your stay with us.

6/10 Okay

Robert

Overnattede 2 nætter i november 2023
Svar fra matt den 15. jan. 2024
thank you for the review!

8/10 Udmærket

Cilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Reservations den 16. nov. 2023
Thank you for your review.

10/10 Fremragende

Julie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Location
Excellent location to restaurants and town
Overnattede 3 nætter i oktober 2023
Svar fra Reservations den 2. nov. 2023
Thank you for your feedback.

10/10 Fremragende

Cheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra matthew den 26. okt. 2023
thank you for the review

2/10 Forfærdeligt

steven

Forretningsrejsende
Synes ikke om: Service og personale
Aggressive and Rude Hotel Representative
I booked into this hotel and contacted the property to inform them I would be arriving after hours. I never received a message from the hotel about the entry code to gain access to my room. I went to the hotel endeavoured to contact hotel management - the phone rang out. Walked around and eventually contacted hotel who subsequently told by a very aggressive and rude property manager that I was not staying at the hotel . No refund from Hotels.com - worst experience ever from a " hotel representative".
Overnattede 1 nat i oktober 2023
Svar fra Reservations den 2. nov. 2023
Sorry about your experience, we will address the issue to management. Thank you

10/10 Fremragende

Ross

Overnattede 1 nat i oktober 2023
Svar fra Reservations den 16. nov. 2023
Thank you for your review.

6/10 Okay

Rae

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place with very reasonable rates.
Overnattede 1 nat i oktober 2023
Svar fra matthew den 26. okt. 2023
thank you for the review

8/10 Udmærket

Angela

Overnattede 1 nat i oktober 2023
Svar fra matt den 12. okt. 2023
thank you for the review!

8/10 Udmærket

Graham

Rejste med familie
Tv didn’t work. Most places were closed.
Overnattede 1 nat i oktober 2023
Svar fra matt den 8. okt. 2023
we're sorry that this occured, we will rectify the issue

6/10 Okay

Leanne

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Check-in disappointing
Unfortunately our room was not ready when we arrived after the time stipulated-we were sent up to the room only to have to come back down & wait. Also had problems with the card to use the lift more than once.
Overnattede 1 nat i september 2023
Svar fra matthew den 8. okt. 2023
we are very sorry that this has occured and we have passed on your feedback to management.

8/10 Udmærket

Graham

Rejste med partner
Synes godt om: Faciliteter
Close to eateries
Overnattede 1 nat i oktober 2023
Svar fra matt den 2. okt. 2023
thank you for the review

10/10 Fremragende

Joshua

Overnattede 1 nat i september 2023
Svar fra Reservations den 20. sep. 2023
Thank you for your review.

10/10 Fremragende

Kikkoo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i september 2023
Svar fra Reservations den 2. nov. 2023
Thank you for your feedback.

8/10 Udmærket

Brenton

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet place. Room numbers very confusing but other than that would stay again
Overnattede 1 nat i september 2023
Svar fra Reservations den 4. sep. 2023
Thank you for your review.

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great view
Overnattede 2 nætter i august 2023
Svar fra Reservations den 4. sep. 2023
Thank you for your review.

6/10 Okay

Marlyi

Synes ikke om: Service og personale
Overnattede 1 nat i august 2023
Svar fra matthew den 28. aug. 2023
thank you for the feedback

10/10 Fremragende

Barry

Overnattede 1 nat i august 2023
Svar fra matt den 28. aug. 2023
thank you for the review!

6/10 Okay

Tennille

Overnattede 1 nat i august 2023
Svar fra Reservations den 20. sep. 2023
Thank you for your review.

2/10 Forfærdeligt

Cherie

Overnattede 2 nætter i juni 2023
Svar fra Reservations den 25. aug. 2023
Sorry for the experience you have. Thank you for your review.

6/10 Okay

Vicki

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Bed was extremely hard
Overnattede 1 nat i august 2023
Svar fra Reservations den 17. aug. 2023
Thank you for your review. We will address the issue to management.

8/10 Udmærket

Sam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Spacious apartment for a family. Convenient location. Only downside was the pool and gym opening hours being limited.
Overnattede 1 nat i august 2023
Svar fra Reservations den 17. aug. 2023
Thank you for your review.

8/10 Udmærket

Darren

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Overnattede 1 nat i august 2023
Svar fra Reservations den 4. aug. 2023
Thank you for your review.

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff were very friendly. Room servicing was when ordered, but they happily helped when needed. This was a lovely place to stay. The location is quiet, and people may find other Townsville locations more to their liking. Our room had a great view.
Overnattede 18 nætter i juli 2023
Svar fra Reservations den 4. aug. 2023
Thank you for your review.

10/10 Fremragende

Vicki

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Reservations den 3. aug. 2023
Thank you for your review.

10/10 Fremragende

NOBUYUKI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Reservations den 3. aug. 2023
Thank you for your review.

6/10 Okay

Stephen

Rejste med partner
Have stayed here numerous times, now looking dated. Got a room next to door slammers, not the hotels fault. No underground parking for first night as they said they had no key fobs for access. Found out day after that’s not true. Stayed 3 nights and no room service. Overall time to look for something else whe n next in Townsville.
Overnattede 3 nætter i juli 2023
Svar fra Reservations den 27. jul. 2023
Sorry for your experience. Thank you for your feedback , we will address the issue to management.

8/10 Udmærket

Martha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The hotel is new and nice. The only thhing that was missing was a doona. They only give us a sheet. Even there is blanket in the cupboard. It just feel not as clean to use. I end up going TO BIGw and brought a blanket to use myself.
Overnattede 4 nætter i juli 2023
Svar fra Reservations den 27. jul. 2023
Thank you for your review and feedback. We will address to management.

8/10 Udmærket

Donna

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Reservations den 27. jul. 2023
Thank you for your review.

10/10 Fremragende

Christopher, Gordonvale

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great room, great staff
Overnattede 1 nat i juli 2023
Svar fra Reservations den 13. jul. 2023
Thank you for your review.

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good service
Overnattede 1 nat i juni 2023
Svar fra matt den 27. jun. 2023
thank you for the review!

8/10 Udmærket

Chantal

Overnattede 1 nat i juni 2023
Svar fra matt den 27. jun. 2023
thank you for the review!

10/10 Fremragende

Adolfo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room
Overnattede 1 nat i juni 2023
Svar fra matt den 22. jun. 2023
thank you!

10/10 Fremragende

Evie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nicely appointed and modern apartment. Spacious with everything you need including a washer and dryer! Easy after hours checkin process as well. Very close location to Magnetic Island ferry and our apartment had a nice view out to the marina. Good value for money. Would stay again
Overnattede 1 nat i juni 2023
Svar fra matt den 12. jun. 2023
thank you for the review!