Overnatningsstedets område
Tjek tilgængelighed

Anmeldelser af Osborne Hotel

4 out of 5
Osborne Hotel
Hesketh Crescent, Torquay, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 269 af i alt 566 anmeldelser" "
Bedømmelse på 8 − Udmærket. 196 af i alt 566 anmeldelser" "
Bedømmelse på 6 − Okay. 67 af i alt 566 anmeldelser" "
Bedømmelse på 4 − Dårligt. 19 af i alt 566 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 566 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Svend Erik, Hadsten

Synes godt om: Service og personale
Ringere end forventet - men fin restaurant
Skuffet over at værelset var uden udsigt - måske har hotellet slet ikke værelser med udsigt, som vi kunne se det. Værelse på halvanden etage, hvilket betød at kufferter skulle bæres på trapper. Men meget behagelig atmosfære og venlig betjening. Baren kunne ikke lave long drinks. Prima restaurant - med mad tæt på gourmet - super.

10/10 Fremragende

Adrian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were lovely. Family room was fantastic. We will come again.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
stay good staff v good food good
Overnattede 2 nætter i maj 2024
Svar fra The Osborne Hotel den 16. maj 2024
We're delighted to hear that you had a good stay with us and that you found our staff and food to be very good! Your satisfaction is our top priority, and we're glad that we could meet your expectations. We look forward to serving you again in the future for another enjoyable experience!

10/10 Fremragende

Louise

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect, would definitely book again. The family room layout was perfect for a family of 4
Overnattede 1 nat i april 2024
Svar fra The Osborne Hotel den 18. apr. 2024
That's wonderful to hear! We're thrilled that the family room layout worked out so well for you and your family. We'd love to welcome you back anytime you're in need of another perfect stay. Thank you for choosing us!

8/10 Udmærket

Jeff

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Great views and nice area - away from town centre but as a wheelchair user there are no ramps and access to indoor pool is not possible.
Overnattede 4 nætter i marts 2024
Svar fra The Osborne Hotel den 9. apr. 2024
Thank you for your feedback. We're delighted to hear that you enjoyed the views and appreciated the serene surroundings of our location. We sincerely apologize for any inconvenience caused by the lack of ramps and the inaccessible indoor pool for wheelchair users. Upon receiving your booking, a request for lift access and a walk-in shower was noted and granted. We were unaware of your need for the ramp, in future please do inform us of this as we do have ramps onsite which we would've been more than happy to put down for you. We hope to have the opportunity to welcome you back in the future.

8/10 Udmærket

Dave

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location by Meadfoot Beach is 2nd to none and is pretty spectacular even in bad weather.
Overnattede 4 nætter i marts 2024
Svar fra Reception Team den 2. apr. 2024
Thankyou for your wonderful feedback! We hope we can welcome you back soon.

8/10 Udmærket

Steven

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Beautiful location
Overnattede 4 nætter i marts 2024
Svar fra Reception Team den 2. apr. 2024
Thankyou for your rating. We hope you had a wonderful stay and look forward to welcoming you back soon.

10/10 Fremragende

Anthony

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Impromptu stay
Very Friendly welcome
View Torbay from breakfast room.
Overnattede 1 nat i februar 2024
Svar fra The Osborne Hotel den 22. feb. 2024
Thankyou for your lovely feedback. We are delighted to hear you enjoyed your stay and hope to welcome you back soon.

8/10 Udmærket

Peter

Synes godt om: Værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra The Osborne Hotel den 14. feb. 2024
Thankyou for your rating. We hope you had a wonderful stay and lookforward to welcoming you back soon.

8/10 Udmærket

Barbara

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024
Svar fra The Osborne Hotel den 14. feb. 2024
Thankyou for your wonderful review. We hope you enjoyed your stay and that we are able to welcome you back in the not too distant furture.

8/10 Udmærket

Ian

Overnattede 1 nat i februar 2024
Svar fra The Osborne Hotel den 14. feb. 2024
Thankyou for your lovely review. We hope to welcome you back to The Osborne Hotel soon.

10/10 Fremragende

Tony

Overnattede 1 nat i januar 2024
Svar fra The Osborne Hotel den 14. feb. 2024
Thankyou for your lovely feedback. We hope to welcome you back for another enjoyable stay soon.

10/10 Fremragende

Victoria

Overnattede 1 nat i januar 2024
Svar fra The Osborne Hotel den 14. feb. 2024
Thankyou for your wonderful feedback! We hope we can welcome you back to our beautiful hotel soon.

8/10 Udmærket

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely historic property overlooking the sea
Spent two happy nights at the Osborne during a wild winter storm over New Years. Beautiful, historic hotel built in 1838, looking out over Meadfoot Beach, with elegant rooms and a lovely restaurant. The food was delicious, and the staff very accommodating. A very pleasant stay indeed.
Overnattede 2 nætter i december 2023
Svar fra The Osborne Hotel den 14. feb. 2024
Thank you so much for sharing your delightful experience at The Osborne! It sounds like you had a truly memorable time amidst the wild winter storm. We're thrilled to hear that you appreciated the charm of our historic hotel, dating back to 1838, and enjoyed the breath-taking views over Meadfoot Beach. Our team takes great pride in providing elegant rooms, delectable cuisine, and attentive service to ensure every guest feels at home. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Fremragende

Linda

Overnattede 1 nat i december 2023
Svar fra The Osborne Hotel den 14. feb. 2024
Thankyou for you lovely review! We hope to welcome you back to The Osborne Hotel in the not too distant future.

10/10 Fremragende

Mark, Leeds

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. Stunning location
Overnattede 1 nat i december 2023
Svar fra The Osborne den 11. dec. 2023
Thankyou for your excellent feedback. We are so happy that you enjoyed your stay and our location. We hope to welcome you back in the not too distant future.

10/10 Fremragende

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely hotel Staff were very attentive Nothing was to much trouble Beautiful grounds and right on the beach
Overnattede 2 nætter i december 2023
Svar fra The Osborne den 11. dec. 2023
Thankyou for your lovely feedback! We are delighted to hear that you stay was everything we strive for here at the Osborne. We hope to welcome you back soon.

10/10 Fremragende

David

Rejste med partner
I attended a Birthday party in the events room which was an ideal venue. Good friendly staff and an excellent Breakfast next day. Well appointed comfortable room.
Overnattede 1 nat i november 2023
Svar fra The Osborne Hotel den 1. dec. 2023
Thankyou for your kind feedback. We are delighted to hear you enjoyed the birthday party in our function room and were well looked after by our friendly team. We hope we can welcome you back to our hotel in the not too distant future.

6/10 Okay

Jeremy

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i november 2023
Svar fra The Osborne Hotel den 14. feb. 2024
Thankyou for your review. We hope to welcome you back to the Osborne Hotel soon.

10/10 Fremragende

Phil

Overnattede 1 nat i november 2023
Svar fra Reception Manager den 14. nov. 2023
Thank you for your amazing rating! We hope to welcome you back to the Osborne soon.

8/10 Udmærket

Eva Gullvi

Overnattede 2 nætter i november 2023
Svar fra Reception Manager den 14. nov. 2023
Thank you for your lovely rating! We hope to welcome you back to the Osborne soon.

10/10 Fremragende

Kerry

Overnattede 2 nætter i oktober 2023
Svar fra The Osborne Hotel den 16. okt. 2023
Thankyou for your lovely review! We are happy to see you enjoyed your stay with us. We hope to welcome you back to the Osborne soon.

6/10 Okay

MARK

Overnattede 1 nat i oktober 2023
Svar fra The Osborne Hotel den 11. okt. 2023
Thankyou for your review. If you'd like to discuss your stay further please don't hesitate to contact us.

10/10 Fremragende

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra The Osborne Hotel den 6. okt. 2023
Thankyou for your review. We are glad to see you enjoyed your stay. We hope to welcome you back in the not too distant future.

8/10 Udmærket

Nigel

Not really a 4 star hotel
The hotel was nice and clean the staff was very friendly and accomadating but i did have a issue with my safety deposit box i put my cards in and the box jammed i had to get the room steward to get my cards out Also i had no hot water for two days when i complained i was told i should have told maintance when i checked in but i thought all hot water was standard in most hotel The location of hotel was nice over looking the sea plus they had a 24/7 bar
Overnattede 1 nat i september 2023
Svar fra The Osborne Hotel den 5. okt. 2023
Thankyou for your feedback. I am sorry to hear you had an issue with your safe, however I am happy to hear that this was sorted for you. As far as the hot water is concerned, this is standard in our hotel, however, sometimes issues arise beyond our control. If we had been made aware of this issue we would have been able to look into and rectify this for you. If you would like to discuss this further please do not hesitate to contact us. We hope to welcome you back to our hotel in the not too distant future.

8/10 Udmærket

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra The Osborne Hotel den 6. okt. 2023
Thankyou for your review. We hope to welcome you back to the hotel soon :)

6/10 Okay

zaffar

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Svar fra The Osborne Hotel den 6. okt. 2023
Thankyou for your review. We hope to welcome you back to our hotel soon.

10/10 Fremragende

Caroline

Overnattede 1 nat i september 2023
Svar fra The Osborne Hotel den 6. okt. 2023
Thankyou for your review. We hope to welcome you back in the not too distant future.

2/10 Forfærdeligt

Deniz

Overnattede 4 nætter i september 2023
Svar fra The Osborne Hotel den 11. okt. 2023
Thankyou for your review. If you wish to share with us any feedback, please don't hesitate to get in touch.

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel met our expectations. Good parking for the Torquay area. Great breakfast virtually to order. Great sun patio for lunch and beer. Beach yards away.
Overnattede 3 nætter i september 2023
Svar fra The Osborne Hotel den 5. okt. 2023
Thankyou for your lovely feedback! We are glad to hear you enjoyed your stay with us and hope to welcome you back again in the not too distant future :)

10/10 Fremragende

Charlie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Upon arrival the view is fantastic across the water at Torquey. There is ample parking around the hotel, by the entrance there is a lovely terrace and a good looking pool with the same views of the water. Checking in the staff were extremely polite and friendly. We booked an economy room because we were only there one evening but even the economy room was lovely and very clean.
Overnattede 1 nat i september 2023
Svar fra The Osborne Hotel den 5. okt. 2023
Thankyou for your amazing feedback! I am pleased to hear you enjoyed your stay at the Osborne Hotel & that your check-in was especially friendly. We hope you will return in the not too distant future.

10/10 Fremragende

mark

Overnattede 3 nætter i august 2023
Svar fra The Osborne Hotel den 6. okt. 2023
Thankyou for your review. We hope to welcome you back to the Osborne Hotel soon.

6/10 Okay

Mrs JMD

Overnattede 5 nætter i august 2023
Svar fra Reception Manager den 29. aug. 2023
Thank you for your rating. If you would like to discuss your stay please do not hesitate to contact us direct.

10/10 Fremragende

Fay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is beautifully presented. Staff are very friendly. Restaurant and terrace have a good range of food at a reasonable price. Overall, an enjoyable stay. Car is essential for those with mobility issues to access the surrounding areas.
Overnattede 4 nætter i august 2023
Svar fra Reception Manager den 29. aug. 2023
Thank you for your lovely feedback. We look forward to hopefully welcoming you back to The Osborne in the not too distant future.

6/10 Okay

Alexa

Synes godt om: Rengøring
Ok for the price.
Svar fra Reception Manager den 29. aug. 2023
Thank you for your rating. If you would like to discuss your stay please do not hesitate to contact us direct.

4/10 Dårligt

Alexa

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok for the price.
Svar fra Reception Manager den 29. aug. 2023
Thank you for your rating. If you would like to discuss your stay please do not hesitate to contact us direct.

6/10 Okay

Ulla

Overnattede 3 nætter i juli 2023
Svar fra Reception Manager den 30. jul. 2023
Thank you for your rating. If you would like to discuss your stay please do not hesitate to contact us direct.

6/10 Okay

John, Barcombe

Rejste med familie
Hotel seems to be very under staffed, especially in the restaurant. At breakfast on the 3 morning of our stay it took 50 minutes to receive our hot food order which was only an omelet. on at least 3 mornings there most of been 35 plus guests in the restaurant with only 2 persons serving. Also the price charged for bed a breakfast does not reflect what you receive. the selection of food was very limited and it states a continental buffet breakfast but on 4 out of 5 mornings none of what you would expect to find was available (Standard selection of pastries etc.) I had pancakes one morning and it was obvious they where out of a microwave. they had been over heated and were hard. Some gusts on the neighboring table asked for pancakes with maple syrup & banana they were given pancakes with a pot of syrup and a whole banana un pealed on the side of the plate. they were slightly surprised that there was no real effort! Hate to say it but one of the lower budget chain hotels would offer a much better breakfast at a much cheaper rate. Also the heating was on full blast. we had to ask for the door and windows to be opened. Also a lot more detail and care needs to be taken with room cleaning, daily servicing and maintenance. Lots of dust found on lights and on top of TV. shower hose leaking, tap handle broken.
Overnattede 5 nætter i juli 2023
Svar fra Reception Manager den 30. jul. 2023
We thank you for your feedback. We have passed on your comments to the relevant managers who will look into and address the points you have raised. If you would like to discuss your stay further please do not hesitate to contact us.

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Birthday treat
We had a fabulous time couldn’t fault hotel and staff. There was a wait for breakfast but there was also a wedding party there. Food was excellent.
Overnattede 1 nat i juli 2023
Svar fra Reception Manager den 18. jul. 2023
Thank you for your amazing feedback! We are happy to hear that you have enjoyed your stay with us and we look forward to hopefully welcoming you back to The Osborne in the not too distant future.

6/10 Okay

Lars

Overnattede 6 nætter i juli 2023
Svar fra Reception Manager den 16. jul. 2023
Thank you for your rating. If you would like to discuss your stay with us further please do not hesitate to contact us direct.

8/10 Udmærket

John

Overnattede 4 nætter i juni 2023
Svar fra Reception Manager den 9. jul. 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back to The Osborne in the not too distant future.

8/10 Udmærket

Dion

Synes godt om: Rengøring
Overnattede 2 nætter i juni 2023
Svar fra Reception Manager den 9. jul. 2023
Thank you for your lovely feedback. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back to The Osborne in the not too distant future.

10/10 Fremragende

Ash

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juni 2023
Svar fra Reception Manager den 9. jul. 2023
Thank you for your amazing feedback. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back to The Osborne in the not too distant future.

10/10 Fremragende

JOHN

Overnattede 3 nætter i juni 2023
Svar fra Reception Manager den 9. jul. 2023
Thank you for your lovely feedback. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back to The Osborne in the not too distant future.

10/10 Fremragende

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel and fabulous facilities
We had a lovely stay, really enjoyed the two swimming pools and all the facilities the hotel provided. Breakfast was good. After receiving an email from the hotel we elected to have dinner on the two nights we stayed. The first nights meal was ok although the ribeye steak was replaced by a rather tough rump steak. We were disappointed on the second night to find the menu was the same as previous night and with only a choice of four, one being vegan, we felt very restricted for choice. We were not informed of this when we rang up to pay for the dinner previous to our stay. We were also surprised that on the first night I had pork belly as a starter with eight pieces of pork so I suggested my husband have this the following evening but he only got three pieces of pork and a reduced amount of salad! Surely if you are going to only offer the same menu the dishes should be consistent. I am afraid for the cost of the meal we were not very impressed. We would love to stay at the Osborne again but would not eat in the restaurant. Food served on the terrace looked far more enticing. The staff were all very helpful and pleasant.
Overnattede 2 nætter i juni 2023
Svar fra Reception Manager den 9. jul. 2023
Thank you for your amazing feedback. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back to The Osborne in the not too distant future.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Reception Manager den 5. jun. 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you back to The Osborne in the not too distant future.

8/10 Udmærket

Tammy-Jean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A setting to remember
The hotel is beautiful and most members of staff were so wonderful and accommodating. There were one or 2 that shocked me with a poor attitude and lack of urgency that let it down but overall a beautiful venue in a beautiful location.
Overnattede 2 nætter i juni 2023
Svar fra Reception Manager den 4. jun. 2023
Thank you for your feedback. If you would like to discuss you stay further please do not hesitate to contact us direct. We look forward to welcoming you back to The Osborne in the not too distant future.

2/10 Forfærdeligt

Antonio

Overnattede 3 nætter i maj 2023
Svar fra Reception Manager den 9. jul. 2023
Thank you for your rating, if you would like to discuss your stay further please contact us on 01803 213 311. We welcome advice on areas that we could improve on.

10/10 Fremragende

Ben

Overnattede 1 nat i juni 2023
Svar fra Reception Manager den 4. jun. 2023
Thank you for your lovely feedback. We look forward to welcoming you back to The Osborne in the not too distant future.

10/10 Fremragende

Gary

Overnattede 2 nætter i maj 2023
Svar fra Reception Manager den 28. maj 2023
Thank you for your amazing feedback. We are so happy to hear that you enjoyed your stay with us, and we look forward to welcoming you back to The Osborne in the not too distant future.