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Anmeldelser af Hilton Garden Inn Toledo Downtown

3 out of 5
Hilton Garden Inn Toledo Downtown
101 N Summit St, Toledo, OH

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 325 af i alt 501 anmeldelser" "
Bedømmelse på 8 − Udmærket. 96 af i alt 501 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 501 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 501 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 501 anmeldelser" "

9,6/10

Rengøring

8,8/10

Service og personale

8,8/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Azairreah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it. Beautiful views and appreciated valet services!
Overnattede 4 nætter i maj 2024
Svar fra Alyssa den 27. maj 2024
Thank you for your feedback!

10/10 Fremragende

Bradley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Alyssa den 27. maj 2024
Thank you for your feedback!

10/10 Fremragende

Ross

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Alyssa den 27. maj 2024
Thank you for your feedback!

10/10 Fremragende

Tina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Winter was awesome and super friendly.
Overnattede 2 nætter i maj 2024
Svar fra Alyssa den 14. maj 2024
Thanks for your feedback and we're glad you had a great stay. I've passed your kind comments on to Winter and shared them with the team!

2/10 Forfærdeligt

jeff

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
We were short on towels. We also had people in the next room partying and being loud. There was screaming and loud music and smell of Marijuana coming into our room. This went on for 12 hours. I called the front desk and they sent security up and it stopped for a little while but it started all over again. My wife thought the way they were fighting that someone mught get shot.
Overnattede 2 nætter i maj 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback. We apologize for your experience and will address your concerns with our Security team.

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My fifth stay here. Always meets expectations.
Overnattede 1 nat i maj 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

6/10 Okay

Edward, Marwayne

Overnattede 3 nætter i maj 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Rachel, Fort Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Right next to venue:)
Overnattede 1 nat i februar 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

8/10 Udmærket

Birgit, Beausoleil

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lobby is beautiful, however the windows from the lobby into the restaurant up top were dirty. The stopper on the back of the bathroom door was broken and scraping on the floor. The soap dispensers in the shower were empty. Scuffs on the walls in the hallways. For the brand of hotel one would expect a higher level of attention to detail.
Overnattede 1 nat i maj 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback! We will address your concerns with our Housekeeping and Facilities teams.

10/10 Fremragende

James

Overnattede 1 nat i april 2024
Svar fra Alyssa den 20. maj 2024
Thank you for your feedback!

8/10 Udmærket

Dmitry

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay in the downtown
Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Corina, Hesperia

Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Jay

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, easy to walk to sports and bars with food love Toledo
Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback! We're glad you enjoyed your stay with us.

2/10 Forfærdeligt

Pamela

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback. What could we have done to make your experience better?

8/10 Udmærket

Zona

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and very clean
Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Luiz Felipe

Overnattede 1 nat i februar 2023
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

6/10 Okay

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was well kept and the staff was courteous and helpful. Unfortunately, the stay wasn't restful because the air conditioning made a noise that sounded like someone knocking on the door every time it turned on. Turning it off entirely was the only solution but then made the room tooo warm. Because of this and the lights from the clocks, microwave, etc. I did not sleep at all.
Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback. We will address your concerns with our Maintenance team.

8/10 Udmærket

Kathryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
was totally flabbergasted that there was no free coffee or continental breakfast. Had to pay for everything and it was not cheap. Still have not received my receipt from them either.
Overnattede 2 nætter i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback. We do not receive email information for guests when they book through Expedia; if you still need a receipt, please contact the hotel directly and we can provide it. The Hilton Garden Inn has breakfast available for purchase but does not offer complimentary breakfast.

8/10 Udmærket

Toni

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The bed in my room was broken. Literally had the biggest dip in the side closest to the window, as of the mattress was super old and just worn out. I didn’t get to notice or experience the issue until very late Friday night. The specific type of room was requested due to physical limitations. My back mostly, but entire body suffered. We didn’t want to be “those people” that complained about anything either. Reported at checkout, which front desk acted as if she didn’t care. Didn’t even offer a discount. So yes, disappointed.
Overnattede 2 nætter i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback! We will address your issue with our team.

10/10 Fremragende

Chelsea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The valet and front desk staff were very nice and accommodating, and had great food and service at the restaurant
Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback! We're glad you had a great stay.

10/10 Fremragende

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice clean comfortable. Restaurant could be better and have better menu options. Not everyone is into vegan and fufu food.
Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Adam

Overnattede 1 nat i april 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

jason

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great remodel of this hotel. Everything top notch.
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

4/10 Dårligt

Maria

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The hotel itself it’s nice, it has a great location, rooms are clean and beds are comfortable, I booked 2 bedrooms, they put me in floor 9 and my kids floor 10, when I got to the room the assigned me, the key didn’t work, went back to the lobby, the fixed the key issue, went back to the room, opened the door to a man and his family inside the room, needless to say this man freaked out and kicked me out of the room immediately, went back to the lobby, they assign me to a different floor, still on a different floor (8) than my kids, without the possibility to cancel ended up using only one room to be able to keep my whole family together.
Overnattede 2 nætter i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback. We will address your concern with our team and apologize for the inconvenience.

10/10 Fremragende

Demond

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and clean property and rooms. Would definitely recommend and stay again!
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Kirk

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Plenty of options for dining or having a adult beverage.
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

8/10 Udmærket

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

4/10 Dårligt

Annette

Synes ikke om: Service og personale
Parties on the hallway all night We got no rest Towels and cloths we stiff and itchy Staff was not accommodating Cafe staff wouldn’t let me get a bagel or coffee because I was 2min past close
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback. We will address your concerns with our team.

10/10 Fremragende

vanessa

Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Christine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! Updated and has nice staff. Great location if you want to walk to all the bars, restaurants, mud hens, huntington center, etc.
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback! We're glad you enjoyed your visit.

10/10 Fremragende

Lindsay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

6/10 Okay

Brett

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Tammy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view from the room was nice
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great access to dance comp. Comfy hotel room to come back and rest!
Overnattede 1 nat i marts 2024
Svar fra Alyssa den 14. maj 2024
Thank you for your feedback! We're glad you had a great stay with us.

8/10 Udmærket

Lauren

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

6/10 Okay

Jill

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
We called ahead to ask about parking facility and were given wrong info
Overnattede 1 nat i februar 2024

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great room perfect view of the river
Overnattede 1 nat i marts 2024

10/10 Fremragende

Bill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great view of The Berdan building
Overnattede 1 nat i marts 2024

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in staff ladies were super friendly and kind.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Laurie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were so happy to see the restaurant open until 10 pm. Wonderful staff and excellent food.
Overnattede 1 nat i februar 2024

6/10 Okay

Robert

Synes ikke om: Overnatningsstedets tilstand og faciliteter
If you are driving down Summit Street looking for the Hilton, don’t bother looking because you won’t find it. It is hidden inside a commercial real estate complex called the Glass City Center. Not a Hilton sign to be seen. Actually not a hotel at all as the term is usually understood, it is a block of rooms carved out of the business complex. Amenities are scarce. But close to the Mudhens baseball field, so there is that.
Overnattede 1 nat i februar 2024

10/10 Fremragende

kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jill

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay, conveniently located to all things downtown!!!
Overnattede 1 nat i februar 2024

10/10 Fremragende

Brent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Nancy, Antwerp

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property! Convenient location to downtown
Overnattede 1 nat i januar 2024

10/10 Fremragende

Zach

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great spot that came highly recommend
Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 nights for an event
The hotel was great. We were there for an event and it was nice to not need to leave the hotel in the cold to get to the event center or the Huntington center. Silly thing, but I really enjoyed that there was liquid soap for the bathrooms, this is so much easier when traveling with kids. Negatives: only 2 of the elevators seemed to be working and with the amount of people in the hotel it took a long time. -no breakfast was listed on hotels.com or the hotel’s website. However and check in we were told there was breakfast. There was no mention that it was $10 for the most BASIC of basic cold continental breakfast. If you wanted a hot breakfast (which was decent) it was $13+ As I said, the food was good but the lack of communication was annoying. I would definitely stay again if I was in the area for an event.
Overnattede 2 nætter i februar 2024