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Anmeldelser af Hôtel Château Tilques

3 out of 5
Hôtel Château Tilques
Rue du Chateau, Tilques, Pas-de-Calais

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 214 af i alt 449 anmeldelser" "
Bedømmelse på 8 − Udmærket. 170 af i alt 449 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 449 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 449 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 449 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Casper

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2023

8/10 Udmærket

Thomas

Synes godt om: Rengøring, værelsets komfort
Godt sted men dårlig mad og for lidt personale
Overnattede 3 nætter i juli 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel, men dyrt ophold.
Det er et fint sted, god rolig beliggenhed. For dyrt for et værelse med 2 opredninger til 4 voksne personer en familie. Morgenmad til 16 euro, synes jeg er dyrt, så det spiste vi selv på værelset. Også restaurant syntes dyrt, så det benyttede vi heller ikke.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker mad, venlig betjening og smukke omgivelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Erling, Århus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Smukt Slot
Vi sov her en overnatning, det er et smukt hotel ligger smukt, vi spiste kun morgen mad der det var lidt dyrt men godt, vi spiste i Skt. Omar lige syd for slottet, der er mange rasturanter, og ikke så dyrt, som på hotelet.

10/10 Fremragende

Thierry

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super Hôtel
Overnattede 1 nat i april 2024

8/10 Udmærket

Michael

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great for an overnight stop but staying on a Sunday or Monday doesn't give enough food options. Service slow as only one person appears to be in the restaurant and the bar Lovely property
Overnattede 1 nat i april 2024
Svar fra François Biarez - GM den 19. apr. 2024
Dear Michael,Thank you for visiting our charming chateau on your way from France to England. We are delighted to hear that you have found us to be the ideal place to stay.At Tilques, you can enjoy a peaceful and comfortable stay in a warm and authentic environment.I take note of your comment about the restaurant and bar service. On Sundays, we operate with a reduced team to allow our staff to rest. However, you should know that we do our utmost to ensure that this does not affect the quality of our service, which we always aim to be irreproachable.We hope you have enjoyed the tranquillity of our château and the quality of our cuisine. We look forward to seeing you again for a longer stay.

6/10 Okay

Xavier

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bel endroit. Après l'enregistrement, personne pour aider à monter les bagages malgre 2 etages à pied. Il a fallu demander deux matins de suite pour faire remplacer la lampe de chevet en panne. Équipement décevants pour ce standing pas au rendez-vous.
Overnattede 4 nætter i februar 2024
Svar fra François Biarez - Directeur den 26. mar. 2024
Cher Monsieur,Merci d'avoir fait confiance au Château Tilques pour votre séjour dans le Pas-de-Calais.C'est un plaisir de lire que vous avez été conquis par le charme de notre établissement et son cadre naturel. Idéal pour déconnecter !Le manque d'aide pour vous aider à monter vos valises n'est en aucun cas une volonté de notre part, et je vous prie de croire qu'il s'agit d'un acte isolé qui ne se reproduira pas, tout comme le délai pour remplacer votre lampe de chevet. Je suis bien désolé de découvrir votre ressenti concernant nos équipements. J'aurais aimé en parler avec vous sur place pour mieux comprendre vos attentes.Nous serions heureux de pouvoir vous accueillir à nouveau au cœur du territoire audomarois pour vous prouver notre réelle valeur.

10/10 Fremragende

Benjamin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Deborah

Forretningsrejsende
Par Excellence
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jean-Loïc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

8/10 Udmærket

Daniel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It was a good stay but unfortunately my room had a strong smell of smoke from a previous guest.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Johanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

4/10 Dårligt

Peter

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Very disappointed and hotel is overpriced
We arrived at 16:25 after travelling 8 hrs and went to check in which was ok. The young receptionist was brilliant. We then asked if they could book the restaurant for 19:30 to be told they were fully booked and could not fit us in. After much discussion they finally called the restaurant and we were told by the now rude and unhelpful older member of staff that we could go at 21:45. Again much discussion as to how we weren’t told that we needed to book in advance they told us they were short staffed hence no table. I said that it’s not realistic to expect us to wait till then to eat and could they recommend at restaurant nearby. Again no proactivity and after 3 further visits to reception there was no progress on finding us somewhere to eat and I was given a leaflet to try myself and find a restaurant. Meanwhile I spent another 2 visits trying to find out why the central heating didn’t work to be told that they controlled the heating from reception and they promised to put the heating on. Guess what it never came on at all during our stay and despite calling reception on multiple occasions no one answered the phone in the evening We will never stay there again
Overnattede 1 nat i januar 2024

8/10 Udmærket

Chris

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

corinne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
French Chetau
Nice place to stay, room cramped less than 30cm between bed sides and wall, radiator control sticks out. Staff friendly. Pool nice.
Overnattede 1 nat i december 2023

10/10 Fremragende

jeremy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

6/10 Okay

Nathalie

Rejste med familie
Synes ikke om: Service og personale
Delusions of grandeur.
The hotel itself seemed fine with clean comfortable rooms. The restaurant however is very dissapointing with a complete lack of personable service. Very slow response times with us waiting 30 minutes to even order a drink. They seemed so consumed with trying to demonstrate that they belong within the ranks of fine dining establishments that they completely neglect the basic needs of the customer. The menu is also disappointing with poorly constructed dishes lacking identity all of which were poorly executed. The only thing worth considering is the cheese board, but how hard can that be... The main issue though is the 'snooty' approach to service and lack of genuine attempt to make the customer feel welcome and looked after.. the basics. Very disappointing indeed. Clearly a restaurant that needs to go back to basics and realign its efforts towards a simple menu which is delivered well and ina timely manner. Customers should not need to try and attract the waiter/waitress attention half a dozen times, to the be told to wait... deradful.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Tilman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes Ambiente. Die Anlage erlaubt auch einen gemütlichen Spaziergang herum mit Ententeich. Ruhig und sehr nettes Personal.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A real find and an absolute treat.
Amazing hotel. We were wary having read some reviews (after we'd booked) especially regarding the friendliness of the staff and the language barrier. Our French is nowhere near good enough and we thought we'd struggle. We needn't have worried and should have paid more attention to the positive reviews. The hotel staff were incredibly polite and super friendly, they couldn't have done enough and even helped with our poor attempt at speaking their language. As for the hotel, the room was lovely. Everything you'd hope for from an historic chateau. It was beautifully decorated, spacious, clean and very comfortable. We had tea and coffee making facilities and bottled water every day. The pool was beautiful and very welcoming after our morning run. There were sun loungers around the pool and on a small patio area so you can enjoy the afternoon sun. The hotel restaurant looked lovely but we didn't plan ahead so they were fully booked. We ate locally at Chez Ninie and can definitely recommend it. Other than that, you would need to go into St Omer for dinner, although you are spoiled for choice in the centre. This is a superb hotel. We can't really fault it. We will definitely be returning.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Heerlijk tot rust komen op het platte land. Mooi kasteel hotel. Het was voor september erg warm en daardoor waren de kamers ook warm er is geen airconditioning maar het grootste gedeelte van het jaar zal dit geen probleem zijn. Heel vriendelijk personeel en er zijn genoeg oplaad punten voor elektrische auto’s. In de buurt zijn een aantal interessante musea en er zijn op ongeveer 10 km rijden heel grote supermarkten met wat winkels. Op ruim een 1 km is een fijne bakkerij in Tilques voor bijvoorbeeld de lunch.
Overnattede 14 nætter i august 2023

10/10 Fremragende

Mark

Overnattede 1 nat i august 2023

8/10 Udmærket

Jean jacques

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Grant

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing! Very much recommend.
Overnattede 1 nat i august 2023

10/10 Fremragende

Gabriele

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fabulous hotel, just a bit hot!
What an absolutely beautiful Chateau. The service was first rate from reception to restaurant. The rooms were a bit on the small side but beautifully decorated. The only thing that would improve them would be a fab in the room. It wasn’t overly hot outside but the rooms were baking. The food in the restaurant was excellent.
Overnattede 2 nætter i august 2023

8/10 Udmærket

Amanda

Overnattede 1 nat i august 2023

10/10 Fremragende

allister

Overnattede 1 nat i august 2023

10/10 Fremragende

Ross

Overnattede 1 nat i juli 2023

10/10 Fremragende

Julie

Overnattede 1 nat i juli 2023

10/10 Fremragende

Saleh

Overnattede 1 nat i juli 2023

8/10 Udmærket

Richard

Overnattede 1 nat i juli 2023

10/10 Fremragende

Stuart

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just a lovely property in a beautiful location, with a superb restaurant
Overnattede 1 nat i maj 2023

10/10 Fremragende

René

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

8/10 Udmærket

Gail

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel, great for the dog in terms of provisions made and space. So good we stayed on the return journey. Also the room for four was two storey so we were in the same room but had our own space
Overnattede 1 nat i april 2023

6/10 Okay

Stephen

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
We stayed here as close proximity to St Omer only 4km although we’re shocked by only one taxi working in the evening and charged us 26 Euros each way! Make sure your French is good as no one speaks any English at the hotel. Meal was excellent though.
Overnattede 2 nætter i april 2023

10/10 Fremragende

guillaume

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour agréable
RAS sur l’ensemble de mon séjour mise à part le petit déjeuner, prix relativement élevé pour le peu de choix.
Overnattede 1 nat i marts 2023
Svar fra F.Biarez - Directeur den 27. mar. 2023
Cher Guillaume, Nous sommes heureux de lire que votre expérience à l'Hôtel Château Tilques fut à la hauteur de vos attentes. Nous bénéficions d'une localisation idyllique au cœur des marais Audomaroises. Sachez que nous avons pris en considération et partagé votre commentaire lié à notre petit déjeuner et travaillons continuellement à enrichir la qualité et diversité de notre offre. Au plaisir de vous accueillir à l'Hôtel Château Tilques.

10/10 Fremragende

Christine

Overnattede 1 nat i februar 2023
Svar fra F.Biarez - Directeur den 27. mar. 2023
Chère Christine,Merci infiniment de prendre le temps de nous laisser un avis sur votre séjour à l'Hôtel Château Tilques. Nous espérons vite vous revoir parmi nous. Très belle journée,

10/10 Fremragende

Alan

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great!
Overnattede 1 nat i januar 2023

10/10 Fremragende

Yvonne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023

8/10 Udmærket

Sian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stopover in Tilques
We often stop here on the way back to the U.K. The hotel is dog-friendly and it’s only about 40 minutes from the tunnel. The surrounding park is lovely and there is on-site parking.
Overnattede 1 nat i januar 2023

8/10 Udmærket

Jan

Rejste med familie
Synes godt om: Rengøring
No dinner possible in dining room when we arrived at 9pm. Very few facilities eg no kettle in bedroom. Breakfast was fine. The grounds are spacious and pleasant.

8/10 Udmærket

Eleanor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff and rooms, great for our stop over on the way home.

10/10 Fremragende

Paul

Overnattede 1 nat i oktober 2022

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Magnifique!
Lovely chateau with fabulous French period decoration. Great swimming pool. Cuisine delectable. Tranquil and a bit out of St Omer but close enough for a short drive for great shopping in the Auchan centre commercial. Ticked all our boxes.
Overnattede 1 nat i december 2022

10/10 Fremragende

Jérôme

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
La vie de château
Excellent séjour, la vie de château au tarif Ibis Rouge de quoi réfléchir
Overnattede 1 nat i november 2022